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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

James Toomer star-alt star-alt star-alt star-alt star-alt

"It was pretty complicated and difficult to complete the purchase. Dealing with AI was not a good experience! Once I actually spoke to people the experience was excellent "

2 years ago

Macy Genco star-alt star-alt star-alt star-alt star-alt

"Really great company, Mitchell who I dealt with was really helpful. I highly recommend "

2 years ago

Peter Coombs star-alt star-alt star-alt star-alt star-alt

"First contact on the phone was good, offered a good price for my trade in, then moved the car I was interested in to one of their outlets a lot closer to my home which made it possible for me to go and view. At that site we found the staff to be very pleasant, patient and helpful making what can be a stressful time enjoyable"

2 years ago

Stewart Menzies star-alt star-alt star-alt star-alt star-alt

"Excellent friendly staff especially Kyle and Shannon 👍🏼"

2 years ago

Susan star-alt star-alt star-alt star-alt star-alt

"Eric was very professional & helpful"

2 years ago

Mrs oatridge star-alt star-alt star-alt star-alt star-alt

"Bought a car yesterday , very helpful and friendly staff explained everything very helpfull "

2 years ago

mikeoxlong star-alt star-alt star-alt star-alt star-alt

"Purchased a tucson from the cannock branch yesterday and was extremely impressed with the car, But even more impressed with Michael the salesman. He was very professional and an immensely likeable and honest man, a real credit to the company."

2 years ago

Andy Garth star-alt star-alt star-alt star-alt star-alt

"What a joke of a company from dealing with head office to then the SHAMBLES of a pitch at BRADFORD Went to look at a bmw 1 series on Sunday pointed out a couple of issues with the car main one been a very large egg in tyre decided to have a think about it and left Called them today and paid ÂŁ99 deposit and let them get the finance in place Arrived to sort..." Read more

2 years ago

Beth Meakin star-alt star-alt star-alt star-alt star-alt

"Very helpful and friendly. Helped me throughout. Gaurav was there the whole way through with anything I needed help with. I would 100% recommend."

2 years ago

Monica star-alt star-alt star-alt star-alt star-alt

"Dealt with Shaba at mountsorrel, very professional answered any questions, didn’t force the sale just let it all flow nicely. Would deal with him again!"

2 years ago

Haris Saleem star-alt star-alt star-alt star-alt star-alt

"Becky from Bradford was more than helpful just drove away with a lovely a6 thank you so much for your help!! "

2 years ago

Arthur C. star-alt star-alt star-alt star-alt star-alt

"All good communication was excellent. Adam was Brill. Everything was easy and well organised."

2 years ago

Andrew Radcliffe star-alt star-alt star-alt star-alt star-alt

"Contact with Head Office was very efficient and friendly, as was Eric at the branch in Mountsorrel when I went to collect the car. Only reasons why this isn't a 5 star review is that I had booked in for an appointment at 0930 but the branch had me down as attending at 1630 so the car hadn't been valeted. Also the monthly cost quoted was an admin error due to..." Read more

2 years ago

Nyaladzani Tshuma star-alt star-alt star-alt star-alt star-alt

"The car was clean. The lady at the reception desk was super polite and friendly. She gave me time to look at the car and take it for a drive by myself. Would have given 5 star if it wasn’t for the fact that the actual sales exec is on the screen (virtual) and not there in person. Also, they didn’t tell me that the car only had one key. But the company paye..." Read more

2 years ago

Fiona Miller star-alt star-alt star-alt star-alt star-alt

"Joe very helpful and process swift and easy."

2 years ago

Shaheen Akhtar star-alt star-alt star-alt star-alt star-alt

"So disappointed in carsa Cannock, travelled 100 miles to see this particular car Mercedes Benz c250d sports. Booked appt for the morning no prob went over to see car which at this point was very dirty, surely you have customers booked in to view the car get it all cleaned up but no, we examined the vehicle found behind all the dirt there was a lot of deep sc..." Read more

2 years ago

Norbert Bocian star-alt star-alt star-alt star-alt star-alt

"Experience in carsa was far from even close to be good , person who was looking after me was disappearing for what he was saying 2min. And was taking around 15min., No offence to anyone but i don't think he was ready to be a sales person, anyway car was cleaned but was far from being called clean , missing car mats been told they don't supply car mats at all..." Read more

2 years ago

Margaret Steele star-alt star-alt star-alt star-alt star-alt

"Kyle, Shannon & Jimmy were all very helpful and made the experience easy to do and a real pleasure"

2 years ago

Nigel Duckett star-alt star-alt star-alt star-alt star-alt

"Very happy with all the staff we met, very friendly and helpful"

2 years ago

shazad hussain star-alt star-alt star-alt star-alt star-alt

"GREATLY DISAPPOINTED BY THE VENDER THE SALES STAFF AN THE ACTUAL VEHICLE I had booked a test drive/ viewing of a vehice at carsa Cannock. When I arrived I was left standing by the reception for a while being ignored bt I do understand they was busy A When a staff member did finally approach I had explained I had pre booked a viewing an traveled 80mil..." Read more

2 years ago

Kieran Massey star-alt star-alt star-alt star-alt star-alt

"Tracy from Bradford gets 5*, however I was previously uninformed that the car only comes with 1 key, and I was only informed at the point of sale."

2 years ago

Philip Murray star-alt star-alt star-alt star-alt star-alt

"Everything was clear, quick and helpful. "

2 years ago

Josh star-alt star-alt star-alt star-alt star-alt

"George gave fantastic customer service, very knowledgeable in the vehicle and additional policies available for me to purchase. "

2 years ago

Jas Kalirai star-alt star-alt star-alt star-alt star-alt

"Price as advertised Honoured the valuation for my part exchange Made the whole process stress free and easy"

2 years ago

Gina star-alt star-alt star-alt star-alt star-alt

"Didn’t like that they didn’t wash the car properly or give it a wax when I bought the car. The scratches were only noticed when the car was bought seemed as thought certain scratches weren’t there when we looked at the car but the moment we were about to take the car we noticed scratches. Man who sold the car to us was lovely. But expected more in terms of i..." Read more

2 years ago