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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Leanne star-alt star-alt star-alt star-alt star-alt

"Disappointed!! Drove 2 hours over to the Shrewsbury branch of Carsa. Firstly though I had telephoned to check if the vehicle had any scratches on it, because the video was not clear. Was reassured there were no scratches or marks. I asked if I drove there and liked it could I drive it away the same day! Again they reassured me I could. The car had lots of sc..." Read more

a year ago

John paul beresford . star-alt star-alt star-alt star-alt star-alt

"Excellent service from Becky at your Bradford branch"

a year ago

James Manktelow star-alt star-alt star-alt star-alt star-alt

"We saw all the good reviews for Carsa and their selection of cars was fantastic. They were easy and friendly to work with and the customer service from Shabs was fantastic. The car was in fantastic condition and the sale was made in a easy and relaxed. Cannot recommend more. "

a year ago

Charlotte Allin star-alt star-alt star-alt star-alt star-alt

"We were helped by Shabs in buying our new car. He was helpful and well informed and made the purchase exciting and enjoyable."

a year ago

Richard Gaddas star-alt star-alt star-alt star-alt star-alt

"Bought a Tesla model 3 yesterday, same day the car developed a fault, guess what, I can't get to speak to anyone regarding this! The car needs to go to Tesla for diagnosis "

a year ago

Natalie star-alt star-alt star-alt star-alt star-alt

"Excellent service from Becky at the Bradford carsa site. So helpful nothing was to much bother making our car buying a smooth experience. Thanks again Becky. We will defo recommend to friends and family "

a year ago

Ronald Lawrence star-alt star-alt star-alt star-alt star-alt

"All great also great staff"

a year ago

Tinu star-alt star-alt star-alt star-alt star-alt

"Sidra was very active and pleasant through out the process. She explained everything very well even with repetition "

a year ago

Shane Eyre star-alt star-alt star-alt star-alt star-alt

"Helpful team and flexible with collection arrangements "

a year ago

Stephen H star-alt star-alt star-alt star-alt star-alt

"I spent over £20000 on a car from bishop Auckland branch of Carsa reserved car went to pick it up at agreed time the car was in valeting bay with people stood looking at open boot.when they brought it out for us to see the rear lights were steamed up we were told it was because it had been steam cleaned. We purchased the car took it home my son noticed strai..." Read more

a year ago

Alexandra Gill star-alt star-alt star-alt star-alt star-alt

"Overall good experience with Carsa Mountsorrel! We had requested an appointment for a car and paid £100 deposit to have the car moved to the dealership. Unfortunately when we arrived the car was not available due to admin errors but the team were very apologetic. We came back later in the week and had a great experience with Shabs and the team, they fairly..." Read more

a year ago

Zac Saunders star-alt star-alt star-alt star-alt star-alt

"If you buy through Carsa make sure you look over their cars thoroughly. Bought a 20k motor from them in the rain 3 weeks ago now. Worse decision I've made. I had mistaken a scratch on the windscreen for a smudge and when questioned Carsa about it a few days after I was basically told I'd done it myself. I can get it done on my insurance for £100 but it's ju..." Read more

a year ago

Rebecca Parker star-alt star-alt star-alt star-alt star-alt

"I felt the whole experience from head office with Jimmy to then dealing with Eric at the nearest branch in Mountsorrel was seamless. Everyone was extremely helpful and allowed me to go through options that were affordable to me. Jimmy at head office got the car moved from another branch to our local branch and we were able to test drive with Eric and he was..." Read more

a year ago

Mr Costelow star-alt star-alt star-alt star-alt star-alt

"I wanted to test drive a car and all they wanted were my full details. In todays age you cannot give all your details to a company you have never dealt with. "

a year ago

Scott Thomas Smith star-alt star-alt star-alt star-alt star-alt

"Went to Carsa 3 weeks ago. Bursledon Southampton Hampshire. Mercedes A220d 2021 plate . Nice car however in hindsight. Now change my original assessment of trust pilot Carsa. Very rushed. I now agree with my fiancee who felt shunned by sales advisor. Steve Irving. We were not even given a tour round the car to show ? How functions work? Also valet was a..." Read more

a year ago

Tom Nicholas star-alt star-alt star-alt star-alt star-alt

"Smooth experience with Jordan at the Southampton branch "

a year ago

junior wright star-alt star-alt star-alt star-alt star-alt

"Happy from initial visit to third visit to collect my new car. No pressure to purchase, just patience and answering all my many questions. Thanks Eric and Shabs"

a year ago

Anonymous star-alt star-alt star-alt star-alt star-alt

"I asked if I could test drive a car but they were more interested in getting my full details which I wouldn’t give to someone I don’t know. It ended there so I’ll move on to a garage that I can test drive at."

a year ago

Hall star-alt star-alt star-alt star-alt star-alt

"Sly company tried to hide defective rear lights by drilling holes to let water out paid over £20.000 for a car now have to spend £1000 replacing lights all I can say is avoid this company sorry forgot to say bishop Auckland branch very sly I now have a mobile shower when I open my boot wish I could upload a video quite funny but embarrassing at the same time..." Read more

a year ago

Alfie Cannan star-alt star-alt star-alt star-alt star-alt

"Slight problem on delivery - kindly sorted quickly by Shauna in after sales. Very fair and friendly service. Recommend. "

a year ago

Michael Flanagan star-alt star-alt star-alt star-alt star-alt

"Great Experience. Very friendly service from Milena and the Halesowen branch"

a year ago

C LAM star-alt star-alt star-alt star-alt star-alt

"Carsa is a cowboy trader Refer to the previous feedback and has spoken to the vauxhall dealer , they said it is none of my fault to make the car like this We have done nothing wrong of putting the wrong oil, the oil flap has indicated using E5 or E10 , the dealer recommended E5 but when I bought the car , Carsa salesman has not mentioned on the paper work o..." Read more

a year ago

Cameron Jones star-alt star-alt star-alt star-alt star-alt

"Jaker and Micheal was great help at the Cannock branch and was very informative and welcoming."

a year ago

Jack star-alt star-alt star-alt star-alt star-alt

"Very quick and very helpful service from Dan dean, jay and jake"

a year ago

Paula Wiltshire star-alt star-alt star-alt star-alt star-alt

"Carsa Halesowen - Sunile We had a bad experience initially trying to book an appointment via the website and head office so decided to take our chance and pop into Carsa at Halesowen. We were greeted by Sunile, who was extremely helpful, polite and friendly. He answered all our questions quickly and in detail. We weren’t planning on bringing a car home, but..." Read more

a year ago