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Carsa Reviews & Testimonials

4.5 (4,686)

Reviews: 4,686


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

valerie star-alt star-alt star-alt star-alt star-alt

"Drove from southport to Bradford when I got there I was told there was no v5 or m.o.t certificate so couldn't tax car on line had to go to the post-office uther than that excellent helpful friendly and professional best experience I have had baying a car thanks"

2 years ago

Ledi Paja star-alt star-alt star-alt star-alt star-alt

"Jeffrey has been absolutely amazing. Was talking and explaining everything about the car. No rushing, no pushing to add anything on. Brilliant."

2 years ago

Qiu Wang star-alt star-alt star-alt star-alt star-alt

"The staff here are very friendly. Respond to customer needs. Give me a good advice! Attentive and efficient service. Thanks for your help!"

2 years ago

Daryl star-alt star-alt star-alt star-alt star-alt

"Smoothest car purchase I have ever had. Very friendly staff, very helpful, couldn’t have been easier or more enjoyable! Thank you!"

2 years ago

Yang Chen star-alt star-alt star-alt star-alt star-alt

"Very good and professional dealer"

2 years ago

Stephen Taylor star-alt star-alt star-alt star-alt star-alt

"Quick easy no hard sale"

2 years ago

Chava star-alt star-alt star-alt star-alt star-alt

"So pleased with the services received from Carsa. Friendly and professional staff. I inquired for car what was attracted my attention on Saturday and next Thursday I was received. I can not recommend more! If I could give 10 stats still not enough. Tanks guy's."

2 years ago

Joseph May star-alt star-alt star-alt star-alt star-alt

"Never heard of carsa until a few days ago but brilliant throughout."

2 years ago

Daniel Herbert star-alt star-alt star-alt star-alt star-alt

"Great experience with Carsa, from calling to enquire, test driving and then paying for the vehicle. I have also purchased a vehicle from Big Motoring World and found the Carsa process to be a lot more personalised. I particularly liked their way of operating, with each stage carefully planned out and no over-eager salespeople waiting for you; I enjoyed hav..." Read more

2 years ago

Dale Hunter star-alt star-alt star-alt star-alt star-alt

"Went to get my new car, staff were great, helped me through everything, everything went smoothly and I enjoyed the whole experience! Was in my new car in less then 30 mins! Kieanna was the best she helped me with everything. Company and staff top notch.thank you!"

2 years ago

DAVE star-alt star-alt star-alt star-alt star-alt

"Staff were helpful and the process was quick and efficient"

2 years ago

Will star-alt star-alt star-alt star-alt star-alt

"Excellent customer service from Will and the others at the Swanwick Showroom, and Tom and Jeff over video call. Pleasant experience from start to finish."

2 years ago

Ben Wye star-alt star-alt star-alt star-alt star-alt

"All in all, a very positive experience. Staff were helpful, the turnaround was very quick and the car is fab. Very pleased."

2 years ago

Roger King star-alt star-alt star-alt star-alt star-alt

"Drove to Swanwick, Southampton, to have a look at an Audi A4 Allroad. Due to mobility issues I need a higher seat that most cars and had high hopes that this would suit me. Was met by and helped by Will who opened the A4 for me but unfortunately after just sitting in the car I realised that it was no good for me, didn't even bother starting it. Will went out..." Read more

2 years ago

M ghomi star-alt star-alt star-alt star-alt star-alt

"Bought a car with the Southampton garage. They were all really friendly and helpful. Answered all my questions and took the time to show me everything I would need to know. They came across honest and helpful. I am happy with my experience and would return again"

2 years ago

Rebecca star-alt star-alt star-alt star-alt star-alt

"Great experience of car buying, thoroughly recommend. All staff we used performed their parts of the process in a friendly and professional manner, no pressure was felt at any point and they gave a very fair part exchange price for our car (approx £2k more than the main dealer). Steve Shotter, Louie and Malcolm Effeney all made the experience easy."

2 years ago

Mr Slater star-alt star-alt star-alt star-alt star-alt

"After seeing the car online they transferred the car from Southampton to Bradford so I could view and test drive and a deal was agreed on our car for a part exchange and drove off in our new car within 3 hours!"

2 years ago

Ryan Cunningham star-alt star-alt star-alt star-alt star-alt

"Excellent service from start to finish fair price for our trade in and great price on out new car, thanks to Kieanna for your assistance."

2 years ago

Adrian Croucher star-alt star-alt star-alt star-alt star-alt

"Oh, a very mixed bag. Good bits; Modern use of technology, fast sales and payment process, document delivery, Communications. Not so good bits; car preparation (average only) and honest fault declaration regarding bodywork blemishes and small defects that get missed on a test drive/ first viewing so this is definitely caveat emptor( buyer beware) so look ov..." Read more

2 years ago

Angus star-alt star-alt star-alt star-alt star-alt

"It was a wonderful experience especially I was purchasing my first car ever. The staff there were all very friendly and helpful. Allows me to take time to weigh up decisions and were informative whenever I asked anything. Would love to come back in the future!"

2 years ago

Mr Malcolm Herrington star-alt star-alt star-alt star-alt star-alt

"Very professional and courteous team. All of the cars were super clean and tidy. Tom the branch manager was particularly helpful. Will use again in the future."

2 years ago

Brian Ward star-alt star-alt star-alt star-alt star-alt

"I collected my Ford Focus ST from the Leicester branch on Friday. I dealt mainly with a gentleman called Raith at the Leicester branch who was excellent. Very friendly, helpful, easy to talk to and answered all of my questions. The other folks around the place where also very friendly. I had a zoom call with a gent called Jeff, again he was very helpful and..." Read more

2 years ago

Customer star-alt star-alt star-alt star-alt star-alt

"Staff were polite and everything was good but unfortunately due to unforseen computer crashes and incorrect paperwork from finance company I ended up being there four and a half hours. No major problem but therefore cannot give a five."

2 years ago

UKRPS Limited star-alt star-alt star-alt star-alt star-alt

"Admin team great. You where let down buy your preparation on the vehicle"

2 years ago

Adam star-alt star-alt star-alt star-alt star-alt

"This was my first time using carsa having spent a lot of time searching the used car market. Was very impressed with the overall service, from the detail of each car on the website, to the helpful customer service and sales team on the phone answering any question I had promptly and in a very friendly manner. I was collected in the car I was interested in at..." Read more

2 years ago