Carsa icon

Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

MRSREBECCASTANSBURY star-alt star-alt star-alt star-alt star-alt

"Would have given 5 stars if the car had two keys, like a the one I handed in part exchange . "

9 months ago

Kieran Taylor star-alt star-alt star-alt star-alt star-alt

"Many thanks to George J at Carsa in Gloucester - helping me get into a new Mercedes CLA 220d. Throughly explained very well all the financial process, car features which showed great knowledge, additional extras, and friendliness. I would recommend Carsa as they offer good value and solutions for buying or finances cars."

9 months ago

Charlie Clark star-alt star-alt star-alt star-alt star-alt

"Carsa are extremely reliable and friendly, especially Joseph and Alesha from customer care. I purchased a car at one of the branches, the experience was seamless from start to finish, no hard sale or pressure. After a week or so the car unfortunately had an engine light show up. Carsa got the car booked into Mercedes and it had multiple checks - no luck wit..." Read more

9 months ago

Luke Proudman star-alt star-alt star-alt star-alt star-alt

"Jay at Carsa Cannock was brilliant. Really honest, professional and understood me as a customer. Provided tailored service to accommodate my needs. Make sure you ask for Jay if you visit the Cannock Branch, fella needs a pay rise! "

9 months ago

lisa star-alt star-alt star-alt star-alt star-alt

"I test drove a car which I had left a deposit for , no issue with it , it just wasn't what I wanted. this was on the 28th February and despite of many phone calls and promises of my deposit back I have not received anything yet. "

9 months ago

Billy Wicks star-alt star-alt star-alt star-alt star-alt

"Thanks very much George P!"

9 months ago

Claire Hack star-alt star-alt star-alt star-alt star-alt

"Callum S was so good at making sure we found the right car and everything was just how I wanted it, even when I was being particular specific with what I wanted! Superb customer service and the staff are all super!!! "

9 months ago

Mr&Mrs Hine star-alt star-alt star-alt star-alt star-alt

"I purchased the exact car I wanted at a great price. The service I received from John at the Swanwick branch of Carsa was very good . Great customer service skills, not pushy, couldn’t be more helpful and explained everything from start to finish. Very pleased and would recommend buying from Carsa but make sure you ask for John."

9 months ago

KEVIN Robinson star-alt star-alt star-alt star-alt star-alt

"A very bad experience. Giving incompetence, unprofessionalism and lack of financial awareness. Totally shocking how a customer can be treated. Little respect and totally blinkered. Never again. "

9 months ago

Hc star-alt star-alt star-alt star-alt star-alt

"Refuse to give my partner our £200 back after sending our old cars V5. Said they have thrown it in the bin and there’s nothing we can do about it. Please avoid this dishonest company!!! Bradford branch. Apparently the person we dealt with has left the company "

9 months ago

Mr Javier Phelps star-alt star-alt star-alt star-alt star-alt

"Becky at the Bradford branch was exceptional. From helping me sign all my e-documents. Sorting the car tax out. Got my new car prepped and helped sort everything out. She is a credit to carsa. Thank you Becky for everything "

9 months ago

JANE star-alt star-alt star-alt star-alt star-alt

"Very good service "

9 months ago

SUE WYLIE star-alt star-alt star-alt star-alt star-alt

"Excellent customer service, easy to arrange a test drive online, quick to buy and drive away the same day. Only negative, the electric vehicle I'd reserved to buy wasn't there when we arrived and had to wait an hour. They deducted the admin fee, which was appreciated, but then the car wasn't fully charged for driving all the way home, which was a little anno..." Read more

9 months ago

Anderson Sena star-alt star-alt star-alt star-alt star-alt

"Very easy process. Jay the salesman was really great."

9 months ago

richard whittaker star-alt star-alt star-alt star-alt star-alt

"3rd car. Great experience "

9 months ago

Taz star-alt star-alt star-alt star-alt star-alt

"Brilliant service by Mez at the Bolton branch, bought a car and I was well looked after."

9 months ago

Mehmet star-alt star-alt star-alt star-alt star-alt

"I purchased a car from Carsa today and dealt with Callum S. His attention to detail is second to none! Would highly recommend 👍"

9 months ago

F wood star-alt star-alt star-alt star-alt star-alt

"Sidra was so helpful and knowledgeable today. Thank you for your help :)"

9 months ago

Kath star-alt star-alt star-alt star-alt star-alt

"Shak made the experience really easy and quick"

9 months ago

Evie Mansell star-alt star-alt star-alt star-alt star-alt

"Everyone here is so helpful, especially Katie and Dan Thankyou for all your help really appreciate it "

9 months ago

Dr Juno Sunny star-alt star-alt star-alt star-alt star-alt

"Very quick and helpful when I got my new Land Rover. Thank you so much Jimmy and Bailey. Friendly and helpful throughout the process of purchase and part-exchange."

9 months ago

Kevin Bennetts star-alt star-alt star-alt star-alt star-alt

"Informative, honest and an enjoyable experience. "

9 months ago

Gemma Gill star-alt star-alt star-alt star-alt star-alt

"Bit of a late review. Had a great experience from the beginning, Richard was very helpful, not pushy and gave us time to think about our options. We would definitely return in the future. "

9 months ago

Jamie Fowler star-alt star-alt star-alt star-alt star-alt

"Simple to use website with well-priced cars. Reserved the car and it was in great condition. Great saleman friendly,polite, and not pushy. They negotiate as well. Would recommend."

9 months ago

Pradeep Kumar star-alt star-alt star-alt star-alt star-alt

"Jay was amazing and we had a great experience at Carsa today. He was really helpful and explained the whole process."

9 months ago