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Carsa Reviews & Testimonials

4.5 (5,142)

Reviews: 5,142


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Anonymous star-alt star-alt star-alt star-alt star-alt

"Booked an appointment over the phone which they rearranged to an earlier time. When I arrived I ended up waiting for an hour to be seen. Then turns out the car I wanted was not automation despite it saying it was on the website and being reassured by the company that it was an automatic over the phone. They then tried to palm me off with a car that was older..." Read more

10 months ago

Aram Hijazi star-alt star-alt star-alt star-alt star-alt

"I'm writing to express my sincere satisfaction with my recent car buying experience at your Bradford branch. The staff were all fantastic, but I wanted to give a special shout-out to Chris, the salesman who assisted me. Chris was incredibly helpful and knowledgeable throughout the entire process. He listened patiently to my needs and budget, and was able to..." Read more

10 months ago

Alan star-alt star-alt star-alt star-alt star-alt

"Just did a very last minute deal at Cannock Carsa and Dan Dean and Jaker were absolutely fantastic is accommodating me. Spot on!"

10 months ago

Lee Porter star-alt star-alt star-alt star-alt star-alt

"Great help from Sebastian in buying a new motor very friendly"

10 months ago

James star-alt star-alt star-alt star-alt star-alt

"Found the process very straightforward and can recommend Adam in the Halesowen branch."

10 months ago

Tracy Simon star-alt star-alt star-alt star-alt star-alt

"Steve Irving was very helpful awesome very patient with us I must say we got the best service ever I wish and hope all of your staff would be as good as Steve well done to him"

10 months ago

Jacob Cook star-alt star-alt star-alt star-alt star-alt

"Nice and easy process, Adam at the a Halesowen dealership was great and walked me through everything stress free. Would definitely recommend for anyone looking at getting new or used cars! "

10 months ago

Consumer star-alt star-alt star-alt star-alt star-alt

"Lauren was lovely very helpful would recommend. Cannock branch"

10 months ago

Matthew star-alt star-alt star-alt star-alt star-alt

"Sidra was excellent. Very happy with the service received."

10 months ago

BT star-alt star-alt star-alt star-alt star-alt

"Dan at the Cannock branch was a great help in the purchase of my new car. The process with smooth and simple. Really great service!"

10 months ago

Hannah star-alt star-alt star-alt star-alt star-alt

"Dan dean was really helpful "

10 months ago

Salfu Miah star-alt star-alt star-alt star-alt star-alt

"Terrible customer service. They have no idea what they are doing and communication level between customer support and branches is very very poor. Multiple issues with car itself which makes you wonder what checks they do on the car before selling. Customer service team is impossible to contact. I am on hold for 5 minutes before the line cuts off and I have t..." Read more

10 months ago

Abdur Razzaq star-alt star-alt star-alt star-alt star-alt

"Really good care of my concerns, good communication with customer care team. Offered me a courtesy car while my car was at repair centre. Great job!! "

10 months ago

Sarah Birch star-alt star-alt star-alt star-alt star-alt

"So helpful and friendly throughout - Jaker, Lauren and Gaurav "

10 months ago

Darren Whittingham star-alt star-alt star-alt star-alt star-alt

"Found the car on auto trader really easy Harriet at Southampton was really good at keeping me updated. And a pleasure to deal with her and also Lauren from the Cannock store both were amazing and very patient I customer service great and would recommend this company 10/10"

10 months ago

Mary Coleman star-alt star-alt star-alt star-alt star-alt

"The whole experience was fairly easy and straightforward, Adam made me feel comfortable and not pressured in any way. "

10 months ago

Maria Vidal star-alt star-alt star-alt star-alt star-alt

"Becky from Bradford has been fab and really quick. Loving my new birthday present!! "

10 months ago

Alison Edge star-alt star-alt star-alt star-alt star-alt

"Efficient and easy experience. Appreciated the lack of pushy sales guy Ali @ Halesowen who sorted us out."

10 months ago

Darrell B star-alt star-alt star-alt star-alt star-alt

"Great experience all round and looked after by rep Dan Dean throughout. "

10 months ago

Mr Stone star-alt star-alt star-alt star-alt star-alt

"Had a wonderful experience at carsa bradford becky was so helpful! Thank you so much!! "

10 months ago

Helen star-alt star-alt star-alt star-alt star-alt

"Becky from Bradford was very helpful and accommodating. Thank you!"

10 months ago

Anonymous star-alt star-alt star-alt star-alt star-alt

"Great service from Lauren at the Cannock branch."

10 months ago

Ashley Scholes star-alt star-alt star-alt star-alt star-alt

"Amazing service from Becky at Bradford"

10 months ago

Melek Kilinc star-alt star-alt star-alt star-alt star-alt

"Eric was very helpful and went out of his way to help us get our car today , excellent team everyone was welcoming and kind Thank you "

10 months ago

Joseph Tomkins star-alt star-alt star-alt star-alt star-alt

"I have bought plenty of cars in my lifetime and this week I have had the most straight forward and easy process of all time. I arrived at Carsa Cannock to view a vehicle I had saw on AutoTrader and once I arrived I was welcomed by Gaurav who helped me from start to finish! The customer service provided by Gaurav was second to none and he deserves to be pro..." Read more

10 months ago