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Carsa Reviews & Testimonials

4.6 (2,686)

Reviews: 2,686


5
81%
4
8%
3
3%
2
2%
1
6%

89% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Mindaugas Valys star-alt star-alt star-alt star-alt star-alt

"Excellent Service from Kieanna&Jacob yesterday, Love my New Mitsubichi Outlander I’ll be back 👍Thanks a million"

2 years ago

Pietro star-alt star-alt star-alt star-alt star-alt

"Very clear, friendly and helpful communication from all Carsa reps from first call right through to final purchase and drive away."

2 years ago

Mindaugas Valys star-alt star-alt star-alt star-alt star-alt

"We have recently purchased the Mitsubishi Outlander from there guys and couldn’t fault them enough!, nothing was a problem from start to finish. Highly recommended they are brilliant"

2 years ago

Nav star-alt star-alt star-alt star-alt star-alt

"Just want to say a big thank you to the team down in Southampton for making this whole process of getting my new car. Especially a big thank you to Sidra at carsa in Bradford outstanding service from her 👏🏼 Thanks Carsa"

2 years ago

Ravi Mann star-alt star-alt star-alt star-alt star-alt

"I went to the showroom today in Mountsorrel, was looked after by Kienna, excellent customer service from her. I would definitely recommend this place. ⭐️⭐️⭐️⭐️⭐️"

2 years ago

Konstantin star-alt star-alt star-alt star-alt star-alt

"Brilliant service and quality cars."

2 years ago

Simon star-alt star-alt star-alt star-alt star-alt

"Martin and the team were great. Big shout out to Steve Irving, Chris from Knebworth who dealt with the initial call and the other gentleman in the central sales team whose name I can't remember sorry but he was just back off honeymoon. Love the purple!"

2 years ago

I.White star-alt star-alt star-alt star-alt star-alt

"A fantastic service from start to finish, facilitated by some great staff. Would highly recommend using Carsa for purchasing a car!"

2 years ago

J Iles star-alt star-alt star-alt star-alt star-alt

"Very good customer service. Polite, quick to answer calls and not pushy. Accurate assessment of the condition of the car. Decent site to view cars. Part exchange very satisfactory than website when you have to fill in the forms and upload photos in one go rather than saving your progress and completing when convenient. And a better explanation of what info..." Read more

2 years ago

George Paver star-alt star-alt star-alt star-alt star-alt

"From start to finish I got excellent professional help and advice in buying my car . I have to make special mention of the girls who were very helpful too, Sirta and Leanne, thanks again ladies. Five stars."

2 years ago

Ian Pringle star-alt star-alt star-alt star-alt star-alt

"A first rate service throughout the process from initially reserving online, to booking in for a test drive and collection. Communication prior to the visit was first rate with a mountain of info regarding the vehicle. The staff at the Mountsorrel branch, Martin and Raith were extremely helpful throughout our visit allowing us plenty time to inspect the ve..." Read more

2 years ago

Alistair Black star-alt star-alt star-alt star-alt star-alt

"Genuinely can't believe how easy it was to PX my old car and get on the road with my new one thanks to the amazing guys at Carsa. From the first time Chris reached out to me via telephone following my auto trader enquiry, to the moment I drove off the Mountsorrel forecourt, I felt looked after. Raith at the showroom was super welcoming and very nice and the..." Read more

2 years ago

Matthew Fisher star-alt star-alt star-alt star-alt star-alt

"Lauren at the branch was brilliant - excellent service and couldn’t do enough for us. Ellie who dealt with us via phone and email before our appointment was great and ensured we had everything we needed. Tracey took us out on our test drive and was very friendly and helpful. Great service, lovely car and a very happy new owner!"

2 years ago

Mike star-alt star-alt star-alt star-alt star-alt

"Great overall service everyone very helpful and polite. Would highly recommend!!"

2 years ago

Rebecca star-alt star-alt star-alt star-alt star-alt

"Brilliant service from enquiring about the car to buying it especially Malcolm and Lauren. Both very friendly, professional and helpful and put me at ease throughout the whole process"

2 years ago

Tom Tully star-alt star-alt star-alt star-alt star-alt

"Great customer service."

2 years ago

Mr Smith star-alt star-alt star-alt star-alt star-alt

"From the first call in to the brilliant Ellie to follow up calls with Kelly & Matt the initial impression was very good. Today I went to Bradford to collect my car and that level of brilliance continued with Lauren & Emilia what a welcome and what a perfect experience. Finally came the amazing service from Malcolm who quite frankly did all the hard work from..." Read more

2 years ago

Sercan star-alt star-alt star-alt star-alt star-alt

"Professional, friendly and helpful staff. I'm very happy with my purchase."

2 years ago

Karen star-alt star-alt star-alt star-alt star-alt

"We came from Cardiff to Southampton to buy a car with a part ex. Got the price we agreed based on the pictures sent through. Seamless service to test drive, pay and drive away. Very good apart from the usual warranty pitter patter you have to go through when buying a car . Doug was very helpful, polite genuine guy who makes a decent brew. Thank you"

2 years ago

Simon star-alt star-alt star-alt star-alt star-alt

"An excellent car buying experience. The car was as described and delivered quickly and on time."

2 years ago

Kelly Meech star-alt star-alt star-alt star-alt star-alt

"Very happy customer indeed. very quick easy sale and the staff were very polite and extremely helpful."

2 years ago

Belinda M star-alt star-alt star-alt star-alt star-alt

"Phenomenal service from true industry professionals!! Couldn’t recommend Carsa and their entire team enough, from my initial sales inquiries to collection. The whole experience was slick, quick and easy. Will definitely be returning for my next car! 5* all the way! 🌟"

2 years ago

Shane star-alt star-alt star-alt star-alt star-alt

"Bought a Volvo XC60 and we are very pleased. Looking at vehicle prior to purchase was a breeze.....no sales pitches, we were left to have a look around. On enquiry, salesmen were very polite and also offered hot drinks. Decided to purchase vehicle and returned a week later to collect, car was clean and ready to go. My wife did joke about some flowers and a..." Read more

2 years ago

Holly star-alt star-alt star-alt star-alt star-alt

"A good price and the car was in a very good condition. Very true to the pictures/ how they has described the car. Booked click and collect and they had it polished for when I arrived. Only thing I’d say is read into the warranty. It’s only up to £500 (which wasn’t made clear on phone) but I didn’t look into it on the website. Ended up paying for the £495 w..." Read more

2 years ago

Jane star-alt star-alt star-alt star-alt star-alt

"After my previous review CARSA contacted me immediately to solve the issue. Was great to see a company take pride in their reputation. Would def use again and highly recommend!"

2 years ago