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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Mr David Henry star-alt star-alt star-alt star-alt star-alt

"The sales team at the Bishop Auckland, Durham branch could not have been more helpful. Kyle and Rob helped us find a car which meets our needs and is of a higher specification than we had originally been looking for. The showroom was very busy with customers, but the lads went above and beyond to make sure all the customers received the attention they needed..." Read more

a year ago

Rob star-alt star-alt star-alt star-alt star-alt

"Service at carsa was brilliant. Michael in particular was a great help. Buying a car with them was so smooth and completely problem free. Once I had chosen my car it was all sorted in the same day. Really pleased with the service I had received from the guys at Carsa"

a year ago

Mr Richard Thompson star-alt star-alt star-alt star-alt star-alt

"Made an appointment to pick up the vehicle on arrival it was not ready was dirty inside and out. On the phone it did not describe any scratches. However on the outside there was numerous little scratches. On purchasing the vehicle I was handed over only one key, when I asked staff stated I would have to take this up with customer service. I contacted cust..." Read more

a year ago

Laura McBride star-alt star-alt star-alt star-alt star-alt

"DO NOT BOTHER! Halfway through driving home the tyre deflated warning light came on. They'd let me drive off the forecourt with the tyres dangerously under inflated. Not only that, when I took the car to my garage for a once over, it was discovered that two tyres had punctures, one had a dangerous bulge and the other couldn't be removed due to an over tighte..." Read more

a year ago

KAI TSANG star-alt star-alt star-alt star-alt star-alt

"excellent service"

a year ago

Oliver Barrett star-alt star-alt star-alt star-alt star-alt

"Great service , really easy to deal with"

a year ago

Richard Peacock star-alt star-alt star-alt star-alt star-alt

"From first entering the show room the sales lads were brilliant, didn’t try sales pitches and left me to wonder but if I had any questions they had all the answers straight away for me. Aidan and Kyle helped me through and would say that they made the hole experience easier and quick, both deserve 10 out of 10. They made sure my new car was ready and perfect..." Read more

a year ago

Sarah Lindley star-alt star-alt star-alt star-alt star-alt

"Carsa sold me a plug in petrol hybrid BMW X5 in April - I took it for a test drive on the Tuesday and really liked the car, although the tyre pressure warning had come on during, which I notified them about when I arrived back at the Bradford branch. I asked them about how to charge it given I hadn't previously used a plug-in hybrid before - I was shown two..." Read more

a year ago

Rodrigo star-alt star-alt star-alt star-alt star-alt

"Everything was perfect and straightforward. I am very happy with my car and how easy everything was"

a year ago

TRISH User star-alt star-alt star-alt star-alt star-alt

"I am very happy to be able to get a car from Carsa Dan Dean was very helpful and understanding I also want to thank Tom Pretlove for also being helpful Thank you so much Dan Dean"

a year ago

Kevin star-alt star-alt star-alt star-alt star-alt

"Fantastic experience from the friendly, knowledgable, thorough, efficient service provided by Bailey at Bradford depot making buying a car pleasurable. Kudos to Chris also along with Paul and Tom at Head Office for their expert help."

a year ago

Olivia star-alt star-alt star-alt star-alt star-alt

"Milena was amazing, customer service was amazing from all staff "

a year ago

Joe Smith star-alt star-alt star-alt star-alt star-alt

"Adam from Halesowen branch was great easy going and made the experience easy, overall fantastic experience "

a year ago

Mary Hazelwood star-alt star-alt star-alt star-alt star-alt

"Shak and the team made me feel really at ease and comfortable through the whole process. He explained things clearly and was happy to help with our questions and concerns. "

a year ago

Anonymous star-alt star-alt star-alt star-alt star-alt

"What a waste of an afternoon. Booked via call centre to test drive a car at 3:30. Drove an hour to the branch. Car was not ready and no one available to see to us for half an hour or so. Finally got seen to and after lots of questions the car was brought round. The car was dirty. Hadn’t been cleaned. Quite a few scratches on it, a couple of rips in rear seat..." Read more

a year ago

Jon Arnold star-alt star-alt star-alt star-alt star-alt

"We're all wary of used car salespeople and I hate being pressured when I walk into a showroom. These guys were different though, really relaxed, friendly and more importantly helpful! There was no hard sell just advice and assistance where required. I ended up buying my car through Becky and Bailey at the carsa Bradford branch. I'd recommend to anyone 😊"

a year ago

Ellie Waller star-alt star-alt star-alt star-alt star-alt

"Shabs assisted me today with purchasing my first car. He was very patient with me, thoroughly explaining everything at each step and ensuring I was happy with everything before moving on. Shabs was so friendly and made me feel very comfortable straight away. "

a year ago

francis yaw star-alt star-alt star-alt star-alt star-alt

"Shabs has been increadibly helpful, friendly and patient. He answered all the questions and helped us understand everything better. Thank you Shabs."

a year ago

Gareth Clarke star-alt star-alt star-alt star-alt star-alt

"Really friendly and helpful staff. Lauren at Cannock wasn’t a pushy salesperson she advised and supported me in my decisions. I have recently walked out of car dealerships because of the staff and the processes but Carsa was a really positive experience"

a year ago

Felicity Bradley star-alt star-alt star-alt star-alt star-alt

"Aiden and Kyle were fantastic very helpful, friendly and approachable made the whole process easy. Would highly recommend. "

a year ago

Felicity B star-alt star-alt star-alt star-alt star-alt

"Aiden and Kyle were very helpful and made the whole process so easy. Fantastic service, they friendly and approachable"

a year ago

Felicity Bradley star-alt star-alt star-alt star-alt star-alt

"Great friendly service, very approachable staff made the process really easy."

a year ago

Craig Hodgetts star-alt star-alt star-alt star-alt star-alt

"Rupa could not do enough to make us feel valued customers. Everything was run through in fine detail and all our options were explained clearly and concisely. Cannot recommend Carsa enough due to fantastic staff"

a year ago

Emma Taylor star-alt star-alt star-alt star-alt star-alt

"Car was suppost to be ready at 4pm, 2 hours later! Said it had just come in, but was advised at lunch time been there 20 hours! Other than that fine! "

a year ago

Jehangir Hussain star-alt star-alt star-alt star-alt star-alt

"Very good service from the start to the finish 👏 "

a year ago