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Carsa Reviews & Testimonials

4.5 (4,686)

Reviews: 4,686


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Richard Turner star-alt star-alt star-alt star-alt star-alt

"Arrived half an hour early for appointment but was welcomed promptly by Tom B. He had the vehicle ready and after a licence check and some familiarisation on the vehicle, helped me decide on a test route that suited my needs. He handed me the car and I off I went for over 20 mins, driving in the style I like. The car drove fantastically well and when I retur..." Read more

2 years ago

S Beynon star-alt star-alt star-alt star-alt star-alt

"Had problems with the transfer of money from my bank but the salesmen helped me and we manage to sort it out, many thanks to the team especially Joseph who persevered with the problem until we resolved it, thanks again."

2 years ago

Elhadj Balde star-alt star-alt star-alt star-alt star-alt

"All the procedures and choices were explained to me beforehand. The customer service was good"

2 years ago

Customer star-alt star-alt star-alt star-alt star-alt

"I have never bought a car online before but I knew exactly what I wanted so I thought why not try it. Especially with the 7 day no quibble return on offer. My car was delivered today and I have to say dealing with Carsa has been great, easy to get in touch with, everyone really helpful. The process has been so simple I would definitely buy a car from these g..." Read more

2 years ago

Michelle Hart star-alt star-alt star-alt star-alt star-alt

"We viewed our Polo online. Carsa were great, forwarding a video of the car along with MOT and condition reports. It was delivered to our house 2 days after the initial 'viewing' which is incredible. The car did not disappoint, beautiful condition. We were constantly kept updated with the progress of the car, every person we were in contact were charming a..." Read more

2 years ago

Manilal Mistry star-alt star-alt star-alt star-alt star-alt

"Martin and Kieanna were very good in handling our enquiries. We cannot praise them enough in customer first service principle. They looked after us without any hesitation from start to the end. This gave us a confidence that we are at the right car show room for our purchase. If one wants to buy a car without any car sales pressure then this the place..." Read more

2 years ago

Russell Eacott star-alt star-alt star-alt star-alt star-alt

"Different approach to car sales but they walked me through it in a calm and easy manner"

2 years ago

Mr Gratton star-alt star-alt star-alt star-alt star-alt

"Really simple and easy process to buy the car- the car was as described and presented immaculately. Lovely staff to deal with and very helpful. Highly recommend buying from them again. Thank you for all your help."

2 years ago

Kathrina Ashton star-alt star-alt star-alt star-alt star-alt

"Would happily buy from Carsa again. From start to finish they have been superb."

2 years ago

RicP star-alt star-alt star-alt star-alt star-alt

"Very pleasant process. Where there were (small) problems these were dealt with efficiently and timely. They were able to compromise and everyone got a good deal. The car so far has been doing pretty well and no nasty surprises. Everyone was very polite and helpful. Would definitely use again."

2 years ago

Michelle star-alt star-alt star-alt star-alt star-alt

"Tom B, Ella and Malcolm were all so lovely. I didn’t feel pushed into anything which I hate when you visit garages. I was left on my own to look around but staff were there when needed. I would recommend this garage to EVERYONE! I’ll be telling anyone that wants a new car to come here as I generally feel it’s the best garage I’ve been too at competitive pric..." Read more

2 years ago

Robert Hudson star-alt star-alt star-alt star-alt star-alt

"Excellent car exchange in Southampton today. Car exactly as described. Well treated by Doug. Coffee was awful. Took longer the i had expected but fine."

2 years ago

Greg Marston star-alt star-alt star-alt star-alt star-alt

"Host, Doug, was pleasant, helpful and efficient, as were the rest of the team (Kellie, Callum and Malcolm) at the Carsa depot, just outside Southampton. A streamlined experience, nothing 'pushy' and a great car..."

2 years ago

Stuart Vockins star-alt star-alt star-alt star-alt star-alt

"We found a car we liked and Carsa arranged to move this to our closest branch (Mountsorrel). When we arrived, we were warmly welcomed and shown the car. After a successful test drive, they offered a fair price for our old car and we ended up purchasing there and then, which we were not expecting to do. They have embraced technology, so you end up being guide..." Read more

2 years ago

Peter-jay Lyons star-alt star-alt star-alt star-alt star-alt

"Amelia was Very Understanding when I bought my Car Amelia was a very good host for Showing me around the car very Professional and well mannered nothing was a problem for her. She welcomed us in and When I sat down with Matt he was very professional and helpful thank you so much guys am very greatful I would recommend family and friends here nothing was a bo..." Read more

2 years ago

Mr Alexandru Probaje star-alt star-alt star-alt star-alt star-alt

"Lovely team and very kind and helpful 😃"

2 years ago

Irek Maduzia star-alt star-alt star-alt star-alt star-alt

"All good thanks"

2 years ago

Kevin Whipps star-alt star-alt star-alt star-alt star-alt

"Easy purchase from start to finish. Moved car from Southampton to Loughborough in 3 days . I arrived by train and taxi . Given keys to examine car all over . Swapped driving licence for car for test drive . Very happy with car . Very professional service . Shown to a private hub to speak to a Carsa person via video and easy money transfer , car tax and v5 ...." Read more

2 years ago

K M star-alt star-alt star-alt star-alt star-alt

"The whole experience from reserving the car, having it moved to Bradford, completing the paperwork and driving away was seamless. The staff both at the Bradford centre and on the phone we’re excellent. I was worried about buying a car by myself, but it was made really easy."

2 years ago

Sarah Lamptey star-alt star-alt star-alt star-alt star-alt

"Fantastic bunch of team who looked after me so kindly and very friendly. 100% will recommend them at Bradford. One Asian young lady just have forgotten here name was sooo lovely and very polite . Thanks guys you such fab"

2 years ago

Matthew Gilbert star-alt star-alt star-alt star-alt star-alt

"Fantastic experience, great service. Love my new car. 👍"

2 years ago

Mit star-alt star-alt star-alt star-alt star-alt

"This is a good way to buy cars. Allowed us to inspect and test drive the car with no pressure or hurrying along. Staff were polite, engaging, friendly and professional and explained in detail how the process worked within the private studios. First time I'd purchased using this method and would highly recommend."

2 years ago

Nigel Lawton star-alt star-alt star-alt star-alt star-alt

"Made buying a car really easy,wouldn’t hesitate to recommend them to anyone,really friendly and efficient,well done guys (and gals)"

2 years ago

ARC star-alt star-alt star-alt star-alt star-alt

"This is a good way to buy and part exchange cars. From the well organized test drive (by yourself and no time limit) to the professional way customers interacted with staff at head office on screens, including in well appointed private studios. The senior staff were friendly and very professional and supportive of the part exchange process, which can get a..." Read more

2 years ago

shaun b star-alt star-alt star-alt star-alt star-alt

"Excellent customer service, reasonable price and car was advertised correctly. Raith was very polite and happy to help."

2 years ago