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Carsa Reviews & Testimonials

4.6 (2,686)

Reviews: 2,686


5
81%
4
8%
3
3%
2
2%
1
6%

89% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Wayne Carn star-alt star-alt star-alt star-alt star-alt

"Fantastic service from Russ and all the team would recommend friends and family."

7 months ago

Kelly Vickery star-alt star-alt star-alt star-alt star-alt

"Very helpful and friendly. They talked us through a few cars and were a great. A big thank you to Dan for his help."

7 months ago

customer star-alt star-alt star-alt star-alt star-alt

"All the team were amazing helping myself and my husband. Especially Debbie for helping me with my baby girl and making the trip less stressful and enjoyable. She was amazing. Such a kind and caring and helpful lady. My daughter didn’t want to leave her."

7 months ago

Leanne Slater star-alt star-alt star-alt star-alt star-alt

"Katie in Durham Branch was amazing! So refreshing to have non pushy, female car sales ❤️ and we now have a lovely new car! Thank you so much"

7 months ago

James Williams star-alt star-alt star-alt star-alt star-alt

"My wife and I popped in as we were considering a new car and liked the look of the variety the site held. From arrival we were treated with respect and dignity and our show room host, Katie was fantastic. She was knowledgeable and professional throughout the process and it was a pleasure having her guide us in our new purchase. A credit to all at Carsa as we..." Read more

7 months ago

Mrs H star-alt star-alt star-alt star-alt star-alt

"The service from Tom in Sales was very good. Warm Welcome and very helpful. However on booking the appointment I asked about the length of the appointment and was told everything would be done and on my way within an hour. When I arrived I was told this was just for the test drive and there was over an hour wait to process the payment for the car. My deposi..." Read more

7 months ago

Ste Gibson star-alt star-alt star-alt star-alt star-alt

"I came down to view a car I had seen online at the durham branch, I was greeted by Rebecca on arrival, very friendly and took the time to show us around a couple more of the cars they had on site. Extremely helpful and would highly recommend."

7 months ago

Pam star-alt star-alt star-alt star-alt star-alt

"Excellent experience. The customer service team was extremely friendly, from my first contact they provided me with all the information I needed and advised me every step of the way. For other reasons I was not able to complete the purchase with them, but they are definitely a company I will consider in the future. All the information and feedback I was give..." Read more

7 months ago

Amari star-alt star-alt star-alt star-alt star-alt

"Fantastic service from Rebecca today at the bishop Auckland branch, very helpful!"

7 months ago

Muhammad A star-alt star-alt star-alt star-alt star-alt

"Amazing coffee and tias customer service was amazing"

7 months ago

Stephen Cadman star-alt star-alt star-alt star-alt star-alt

"Great team at Bishop Auckland,Katie helped us with our purchase,very polite and friendly. Very efficient."

7 months ago

Louise Stephenson star-alt star-alt star-alt star-alt star-alt

"Came down to the Durham site, was greeted my Katie and Shannon, both very friendly and welcoming, even with how busy they were. Nothing was to much trouble and answered every questions I had"

7 months ago

Customer star-alt star-alt star-alt star-alt star-alt

"Fantastic company, very smooth transaction, I spotted a car I liked and they did a walk around video for me , I decided to buy it, I brought it on a Tuesday and it was delivered to Cornwall on the Thursday, super happy with it and I was given all the original service history with the car, which a lot of other online companies don’t do, highly recommend and I..." Read more

7 months ago

Emma Watt star-alt star-alt star-alt star-alt star-alt

"Friendly courteous service from Vijay- thank you!"

7 months ago

Kathleen Stabler star-alt star-alt star-alt star-alt star-alt

"Customer service excellent from beginning to end ! Katie and the team at Bishop Auckland branch are very polite,kind and knowledgable . The Zoom experience makes everything go through smoothly and quickly"

7 months ago

JG star-alt star-alt star-alt star-alt star-alt

"Simple and hassle free. Paper work has never been this easy. Great work!"

7 months ago

Cornelis Geerlings star-alt star-alt star-alt star-alt star-alt

"Was rather apprehensive to travel 70 miles to view a car, I wasn’t disappointed when I arrived, the car was exactly as advertised, the sales people were a delight to deal with, polite, informative and not pushy at all, I will most definitely recommend to family and friends, keep up the good work Carsa!"

7 months ago

STEVEN BRIGHTY star-alt star-alt star-alt star-alt star-alt

"Outstanding service from the team when recently purchasing my new Jaguar Ipace staff were really friendly and went above and beyond to give full customer satisfaction. Explained everything clearly with regards to the spec of the car and other need to knows. One member of staff particular was outstanding this being Shabbir in the mountsorrel branch. Would def..." Read more

7 months ago

Mr Limbu star-alt star-alt star-alt star-alt star-alt

"Everything they treated me."

7 months ago

Charlie star-alt star-alt star-alt star-alt star-alt

"Tom made the experience quick and easy. The whole experience was a breathe of fresh air compared to some other competitors."

7 months ago

HOWARD BROWN star-alt star-alt star-alt star-alt star-alt

"Purchased a car 3 weeks needs new tyres a 02 sensor had to be replaced cost me taxi fares and time off work places they send you to are for work carried out not the best place over all I would avoid this place"

7 months ago

SBR star-alt star-alt star-alt star-alt star-alt

"No doubt excellent briefing to a customers."

7 months ago

Alistair Thompson star-alt star-alt star-alt star-alt star-alt

"Made buying a car easy and almost painless."

7 months ago

Mr.Joseph Wasylowski star-alt star-alt star-alt star-alt star-alt

"What a good service, we enjoyed the effort made by all involved at the garage in getting the car ready for us to take home, I only went up north for a wedding and ended up buying a car, wow. But we are delighted with the car thank you I’m happy with our new car."

7 months ago

louise star-alt star-alt star-alt star-alt star-alt

"Excellent service, no pressure. No annoying sales person. Very helpful and very friendly. Would recommend this company when considering to buy a vehicle.10/10"

7 months ago