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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Mr Hossin Poornazemi star-alt star-alt star-alt star-alt star-alt

"Sidra It helped me a lot and I am very satisfied. I suggest anyone who wants to buy a car to buy from this company. I am satisfied in all respects😍😍😍🙏🙏🙏"

2 years ago

Robert Ballard star-alt star-alt star-alt star-alt star-alt

"Bought a Honda & traded in my Toyota. Was left to look around car & test drive, whilst having my car valued, reasonable price given in part exchange & everything dealt & paperwork with the friendly staff. Refreshments provided throughout the process of buying, nothing was too much trouble."

2 years ago

David star-alt star-alt star-alt star-alt star-alt

"First sight of car on Motors UK leading me to visit Carsa in Mountsorrel, Leicestershire. To be amazed at the large range of high class cars on their forecourt and showrooms. I was meet by Kieanna who took me through each stage of my car buying experience. All the friendly staff were very professional in their roles. Finally i accepted to reserve the vehicl..." Read more

2 years ago

Jessica Carter star-alt star-alt star-alt star-alt star-alt

"Friendly staff Easy service Served by Ella who was great and answered all questions Offered me more than expected on my part ex"

2 years ago

Sanghani star-alt star-alt star-alt star-alt star-alt

"Very welcoming and friendly staff. We were looked after by Naith."

2 years ago

Anonymous star-alt star-alt star-alt star-alt star-alt

"The staff at Carsa Southampton are polite courteous and professional. Russell Simmons was a delight to deal with!"

2 years ago

Mark Ryan star-alt star-alt star-alt star-alt star-alt

"Jacob looked after us really well."

2 years ago

Richard Stead star-alt star-alt star-alt star-alt star-alt

"Selected car online and very fair price offered for my car in part exchange. Swapped cars a couple of days later at their Bradford branch and no issues at all, they didn’t try to renegotiate my part ex car and my new car was exactly as described. Would recommend."

2 years ago

Stacey Ireson star-alt star-alt star-alt star-alt star-alt

"Jamie called me straight away after registering interest in a vehicle and helped me through the process. I enquired about the vehicle on 18th January and was driving the vehicle away on the 20th! It was a quick smooth process throughout. Jamie answered all my questions even after I had my vehicle. Responses to any questions were very quick! Buying a vehic..." Read more

2 years ago

Michael Nanday star-alt star-alt star-alt star-alt star-alt

"Staff were helpful and considerate. The car was excellent. I was nervous about a test drive in an unfamiliar area but Raith and Eva responded and I was satisfied with the test drive. I was not familiar with the video call approach to selling a car since my previous experience was with someone showing the car and its features to me. Also I was not prepared fo..." Read more

2 years ago

Jo star-alt star-alt star-alt star-alt star-alt

"Good experience from start to finish. Appointment booked online, lovely welcome & straight out for a test drive. Zoom chat to discuss the vehicle & then moved to a lounge to finalise payment. Offered tea/coffee/biscuits & lovely staff. And to top it all very pleased with my new car, thank you very much Carsa"

2 years ago

kaysie Y star-alt star-alt star-alt star-alt star-alt

"Sadiya and ish were brilliant very helpful and the process was very smooth with excellent customer service 5 stars all the way would highly recommend 😀"

2 years ago

Diana star-alt star-alt star-alt star-alt star-alt

"Excellent service provided by Anna at the Bradford branch. I really recommend to be visited if you are planning to buy a car!"

2 years ago

Jessica Mace star-alt star-alt star-alt star-alt star-alt

"Mesa was absolutely amazing! Looked after us start to finish!!"

2 years ago

Tinashe Clement Muzungu star-alt star-alt star-alt star-alt star-alt

"I was running late to pick up my car and customer service were able to extend the time"

2 years ago

Connor Walker star-alt star-alt star-alt star-alt star-alt

"Costumer service"

2 years ago

Mr Sean Lynch star-alt star-alt star-alt star-alt star-alt

"Agreed to sell car to this company who arranged for collection through presumably one of their delivery agents. On arrival and despite the collection agent advising the car was as described, the Carsa rep tried to knock £400 off the agreed auction bid price. When I refused but still agreed to reduce the price by £200 they agreed and even emailed sale agreeme..." Read more

2 years ago

Mrs Alison Smith star-alt star-alt star-alt star-alt star-alt

"Kieanna and Martin made the purchase of my Fpace painless , friendly and efficient , great service Recommend Carsa mountsorrel"

2 years ago

Ben Hartley star-alt star-alt star-alt star-alt star-alt

"Brilliant, Kieanna in particularly"

2 years ago

Tempesteric star-alt star-alt star-alt star-alt star-alt

"We couldn’t be more pleased with our experience of buying through Carsa. From the initial phone call through to valuation for our part exchange it was pleasant quick and simple. Then going to test drive and purchase our new car was also extremely pleasant, professional and enjoyable. We are pleased to say that buying our new vehicle was exciting for us and t..." Read more

2 years ago

Andrew Nicholson star-alt star-alt star-alt star-alt star-alt

"Everything was perfect nice people especially anna"

2 years ago

Jazzi Singh star-alt star-alt star-alt star-alt star-alt

"Everyone at Carsa were very friendly and helpful especially jacob."

2 years ago

Customer star-alt star-alt star-alt star-alt star-alt

"Overall a good service and would have been 5* had it not been for the fact it was supplied with only one key, and you had failed to mention that in the description. And you were unable to arrange delivery for my car. Would still use again though."

2 years ago

Finn star-alt star-alt star-alt star-alt star-alt

"Found a perfect car and rang to find out about viewing the car, i explained i had never purchased a car this way and would need help with the process, i asked where the car was in the country so i could view it and was informed that the car can be shipped free of charge to a nearby location so i could view it and make a decision. an appointment was mage for..." Read more

2 years ago

gary pink star-alt star-alt star-alt star-alt star-alt

"Great service from Atif"

2 years ago