About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader Hollie
Marko
"The concept of the Carsa 'business model' is good however, discussing your personal needs and requirements in 'public' is a big put off! You need to introduce private booths for clients to feel more at ease to discuss their requirements, value of their trade in car, budget, whether monthly on HP/PCP or lump sum. It's amazing that when the client decides to..." Read more
2 years ago
Kevin Swamber
"Sidra was amazing in terms of customer service. I am a foreign national who recently migrated to the UK. She was very helpful and went out of her way and beyond to assist me. She definitely went the extra mile. She was very informative and helped me feel comfortable about using Carsa as my first company to purchase a car in the UK."
2 years ago
Adrian Biggs
"Can't fault the service from the team at Carsa in Swanwick Southampton. Steve, Harvey and Mike were great to deal with, very patient and answered all my questions. Having had bad experiences with other car dealerships this was a breath of fresh air! The whole process was easy and drove away a new car on the day. Thanks, gents! Will definitely recommend."
2 years ago
L. Williams
"Everyone we dealt with were incredibly helpful and willing to spend time with us to answer all questions. The process of buying the car was very easy and stress free. A big thanks to all involved"
2 years ago
Nicola Hillier
"I bought a car from this company exactly a year ago. I decided to sell it recently and when the person buying the car inspected it they said it had been in a bump/crash at some stage and the front plate had been taken off and resprayed then refitted. He said this had been done to a poor standard and he showed me the proof which I took photos of. He said he w..." Read more
2 years ago
Narinder Gill
"The staff were very helpful and aswered all our queries, especially Andrea who welcomed us on arrival."
2 years ago
Megan Smith
"I had a really positive experience with Carsa. From seeing the vehicle, booking an appointment was quick and easy and the staff were so helpful. I dealt with Harvey, Tom and Steve and they were all fabulous making sure everything went smoothly and they were extremely helpful. Would definitely recommend this company. It was simple, quick and friendly"
2 years ago
Charlie Jenkins
"Excellent service from first contact to driving away with our new car. Each Individual was polite, helpful and special credit to Steve who streamlined the whole sales process for us. So far (day 1!) so very good and would certainly recommend Carsa to friends and family."
2 years ago
Taylor
"Staff individually were very pleasant, friendly and attentive. BUT there was too much time spent hanging around, with the need to deal with a different member of staff for each stage. It took over 3 1/2 hours to complete the purchase from arriving, test drive, completing purchase and leaving. Also didn't like that after the test drive my driving licence w..." Read more
2 years ago
Sameeha Hussain
"Excellent service from Mesa, super accommodating and make the process feel so smooth!"
2 years ago
ANN CAPON
"We drove from London to part exchange my car for one of theirs. We had booked an appointment & we were seen the moment we arrived. Russell was particularly helpful. All the staff were smiling, friendly , and efficient. The only thing I feel would have put the icing on the cake is that we were told there was enough petrol in the car for ten miles but we didn..." Read more
2 years ago
Mr Mark Hodgson
"No pressure on the sale. Excellent communication during completion of the purchase, very thorough, detailed explanation and process."
2 years ago
Michael Keyte
"Very friendly knowledgeable staff, especially Ella."
2 years ago
Lynn Baker
"Very helpful, friendly staff waiting to answer any questions you may have."
2 years ago
James Drury
"Sidra was very helpful and friendly"
2 years ago
Cameron
"The car had no fuel in for the test drive so I had to request fuel to be put in the car for another test drive however I got there and it hadn’t been done so I had to wait half an hour for them to fill it up. When on call I wanted to have a night to think of I wanted it but once the guy thought I wasn’t interested (I was as I bought the car) he started being..." Read more
2 years ago
Sam Dawson
"Fast and easy service. Everything was very relaxed with no pressure at any point during the sale."
2 years ago
Ellsea13
"I bought a car from the Southampton office in January 2023, and part exchanged my existing car. Whilst we had struck a deal a few days earlier, my entire purchase experience felt detached, disjointed and distanced. Firstly, all dealings with the salespeople were carried out over Zoom calls to a “centralised” office. The staff in the Southampton office were..." Read more
2 years ago
Awtsana Misghna
"Communication is poor. Everyone speaks different in the phone and in the reception. Some Staff memebers needs to know how to interact with customers and assure them by providing a genuine response/information and leave the decision to them. I am not talking about the quality of the car. I am talking about the customer service. We are in the post covid era an..." Read more
2 years ago
Atif Nawaz
"Thanks Atif for all you help and assistance. And also thanks for staying late for us."
2 years ago
Jome hussain
"Sidra was brilliant in her approach in showing a car to myself and my partner. I was very pleased with how I was explained the details of purchasing the car. She helped me to understand the details and after sale. Big thank you."
2 years ago
Melissa
"Fantastic experience at Carsa. My partner was buying a car and cannot fault the experience. Tracy at Bradford branch was extremely helpful and friendly putting us at ease. We personally loved the set with the zoom meetings, no pushy car sales tactics and was the first time we have felt relaxed during this process. We also dealt with Jeff Palmer and Hein via..." Read more
2 years ago
George Carpenter
"Really great buying experience. Ella was incredibly personable and at no point was there any pressure to buy a vehicle, she wanted to make sure I was purchasing the right vehicle for me. Felt the same throughout the rest of the process too. Would recommend using Carsa."
2 years ago
Danielle Franklin
"The process of buying my new car was swift and easy. Sidra was nothing but polite and friendly throughout and very accommodating. Great service."
2 years ago
"Whole experience at the Mountsorrel branch was amazing! I managed to walk away with my new car on the same day of viewing it. All the staff were so friendly, helpful and answered any questions/concerns. Special mention to Ella and Jeff who were both amazing in sorting the whole process out for me! Couldn’t recommend buying and part exchanging here enough!"
2 years ago