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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

G Wood star-alt star-alt star-alt star-alt star-alt

"Jaker and Lauren were great. Really enjoyable buying experience. Really good people skills and made everything easy. Thank you guys. "

a year ago

Catherine Dakin star-alt star-alt star-alt star-alt star-alt

"Welcoming and helpful Given space to talk privately Sebastian (Cannock Branch) the sale smoothly and answered all questions "

a year ago

Mr Arnull star-alt star-alt star-alt star-alt star-alt

"Friendly helpful prompt service from Melina and her colleagues. Minor blemishes quickly remedied and very happy."

a year ago

Consumer star-alt star-alt star-alt star-alt star-alt

"Shabs sold me a car. He was not pushy gave me plenty of help and choice friendly and very helpful Decent price for car I few teething problems but Martin manager has sorted with the assistance of Jacob Thanks got a car that meets all my needs "

a year ago

ADAM ATKINSON star-alt star-alt star-alt star-alt star-alt

"Mike burr at Carsa in Bolton treated me really well and it was all made very easy. Not pushy at all, would highly recommend !"

a year ago

Jenna Allen star-alt star-alt star-alt star-alt star-alt

"Jaker and Lauren at the Cannock branch helped massively with my new car, we’re both very helpful "

a year ago

Mr T star-alt star-alt star-alt star-alt star-alt

"Travelled 60 miles to our nearest location to view the car. Car was as described and happy to purchase. Staff were good and made the deal straight forward. However when we completed all the payment and paperwork, we were passed one key and told that they weren’t sure if there was a second key? This left us with an on the spot decision to make to shell out an..." Read more

a year ago

Louise Glowinkowski star-alt star-alt star-alt star-alt star-alt

"I’m really not happy with Carsa The 4.5 hr wait when collecting my car was not really what I expected , finance docs not in place they could have been sent prior as they knew i was going , then again had to wait as no log book . Allowed me to take the car home on trade plates however no explanation given as to how you can’t use these to pop to the shops etc..." Read more

a year ago

Luke Plimmer star-alt star-alt star-alt star-alt star-alt

"I bought a used car at Halesowen branch. Process was very smooth and Adam was very helpful and no pressure or hard sell."

a year ago

Shane Bourton star-alt star-alt star-alt star-alt star-alt

"The team at the store were lovely and very helpful. Shannon and her two colleagues are a credit to the Carsa company. Thanks all, for your welcoming service "

a year ago

Carole star-alt star-alt star-alt star-alt star-alt

"The staff I dealt with were very professional and supportive "

a year ago

S Paton star-alt star-alt star-alt star-alt star-alt

"Kyle was a great help with my purchase"

a year ago

Mark Hayward star-alt star-alt star-alt star-alt star-alt

"We bought a car ,we were told it had service history this was untrue.We discovered the rear tyres w3re perished.The vehicle needed new parts and a software update.TheIR 204 point check is not worth the paper it’s written on, it checks for instance has it got wheels.Before buying just try and get through to their customer service, they do not answer the phon..." Read more

a year ago

Mr Adam Watson star-alt star-alt star-alt star-alt star-alt

"Avoid Carsa!

 Pre sale, service was okay, after sales is absolutely shocking!
 I went to Southampton branch. I would name the salesman however they removed my last review because I named him, only good reviews are allowed names in it would appear looking at others. I arranged via the website to view 2 cars I was interested in, I had a text confirming they w..." Read more

a year ago

Elton star-alt star-alt star-alt star-alt star-alt

"I'd be cautious with this company. Don't get blindsided by all the reviews under 'most relevant'. Make an effort to read the 1-star reviews, and you'll find that people are stating their genuine grievances with this company following their poor experiences. I enquired about a car and submitted a financing application. Everything went well. There was great s..." Read more

a year ago

Els star-alt star-alt star-alt star-alt star-alt

"Very good experience, and a good service from Eric at Carsa"

a year ago

Chris Ward star-alt star-alt star-alt star-alt star-alt

"2 stars rather than one because the car I purchased seems to be good value and in good condition for the year and mileage. The issues are with the processes: - car not ready for collection despite three days notice - car had no fuel for test drive or drive home once purchased - only came with one key and only told this when I was about to purchase I wa..." Read more

a year ago

sarah lomas star-alt star-alt star-alt star-alt star-alt

"Jaker and Seb in Cannock, were fab! Thanks"

a year ago

Jonathan Masih star-alt star-alt star-alt star-alt star-alt

"Great experience, process was quick and easy. Adam was great at the Halesowen branch. "

a year ago

linh star-alt star-alt star-alt star-alt star-alt

"Philippa is very helpful to take us around with a polite manner and friendly disposition. We had a very good experience with their customer service."

a year ago

Monika star-alt star-alt star-alt star-alt star-alt

"Wery good experience and very helpfull staff. Thank you. "

a year ago

Keri Sanderson star-alt star-alt star-alt star-alt star-alt

"What can I say apart from Tom was fab from start to finish with the process. He took the time to communicate every step, was honest in some of my car choices and was just genuinely a nice guy happy to help. Would definitely recommend Carsa! "

a year ago

Gary Robson star-alt star-alt star-alt star-alt star-alt

"I was dealt with by Kyle, Aiden and Shannon they made the purchasing of the car so simple. Explained all of the operational functions of my new vehicle. I definitely recommend buying a car from Carsa. Made myself extremely confident especially as someone who is of the older generation they made me feel comfortable buying a car in this new generation. Everyth..." Read more

a year ago

Oliver Clay star-alt star-alt star-alt star-alt star-alt

"Great service "

a year ago

Chris Hope star-alt star-alt star-alt star-alt star-alt

"Although the initial buying process was good, once my £99 had been paid the service went down hill from there. I did not receive any confirmation of order or what I need to bring with me when I collect the vehicle, not once did I receive a confirmation of collection date and had to twice chase to make sure I was booked in to find out I was booked for the wro..." Read more

a year ago