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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Lyn star-alt star-alt star-alt star-alt star-alt

"I paid a £99 deposit in good faith. Carsa messaged a few minutes later saying the car wasn’t available but they have refused to refund my money. I have emailed and texted so many times, but I just get the same text, supposedly from a named female, but clearly not sent by a real person. I think it’s basically fraud to accept a deposit then immediately inform..." Read more

4 months ago

Christopher Guise star-alt star-alt star-alt star-alt star-alt

"Mitchell Marvin gave use great customer service when we picked our new car up"

4 months ago

M star-alt star-alt star-alt star-alt star-alt

"Overall my experience with Carsa (and Carsa Durham) was positive. They gave a very good valuation for my part exchange and stuck with the valuation when they saw it. The car I got was very good value and I am very happy with it overall. The only minor issue is that there was some small bodywork issues which I would have expected to be corrected. I can get..." Read more

4 months ago

Simon Davies star-alt star-alt star-alt star-alt star-alt

"What a great experience. This was my first time buying a car online and the team in Shrewsbury couldn't have been more helpful. Both Abbz (Branch Manager) and Emily (Host) made the whole experience a pleasure. Everything was clear and easy to understand. I would definitely recommend Carsa! "

4 months ago

Mr Paul Dixon star-alt star-alt star-alt star-alt star-alt

"Both Libby and Sidra were extremely helpful when buying my new car at the Bradford Carsa Branch."

4 months ago

customer star-alt star-alt star-alt star-alt star-alt

"Jay has been great with me today, nothing but pleasant throughout."

4 months ago

June Cartmell star-alt star-alt star-alt star-alt star-alt

"Very helpful and answered any questions I had also helped us through all of the process we needed to purchase our new car. It’s nice to have someone who did not try and pressure you to make a purchase at Carsa Cannock"

4 months ago

Beth P star-alt star-alt star-alt star-alt star-alt

"Great experience at Carsa Mountsorrel with Shabs! He made the process very simple :)"

4 months ago

Emma Kelly star-alt star-alt star-alt star-alt star-alt

"We went to Carta Cannock branch, sales person was Mitchell Marvin. Went through everything thoroughly, really professional. Highly recommended."

4 months ago

Gavin Cartwright star-alt star-alt star-alt star-alt star-alt

"Dealt with Lauren at Cannock branch who was great showing me several options available. The whole process of part ex and buying a new car was easy. Thanks Lauren."

4 months ago

Alexander Mitchell star-alt star-alt star-alt star-alt star-alt

"Mike and Steve were excellent, very professional, no pushy sales, would buy from again."

4 months ago

Daniel Harrison star-alt star-alt star-alt star-alt star-alt

"Amazing service! Dan Dean couldn’t be more helpful with my purchase! He went above and beyond to help. "

4 months ago

Sophie star-alt star-alt star-alt star-alt star-alt

"Easy, straight forward, transparent experience, car came with a couple of superficial issues, but they were rectified immediately or a plan put in the have them fixed. Cannot fault the service of Sabeer Hamid. Would highly recommend. "

4 months ago

Shoaib Fraz star-alt star-alt star-alt star-alt star-alt

"I had a very poor experience buying car with Carsa. Customer care has been really poor. Carsa didn't register the car for me as they didn't have the V5C for the car that I bought. I was supposed to get money back for my part exchange car which has still not been processed even after two weeks. I had to register the car through post office, they advised to em..." Read more

4 months ago

Lacey-mae Bennett star-alt star-alt star-alt star-alt star-alt

"Dan at Cannock helped us get our car sorted and test drive and sold within a few hours after we reserved it. Faultless explained everything about the warranty’s and how we are covered and explained our rights when we buy. "

4 months ago

Jayne Rose star-alt star-alt star-alt star-alt star-alt

"Carsa made buying a car on finance smooth sailing. Very impressed with the service from start to finish (don’t let previous reviews put you off - I had a very positive experience). I contacted them with interest on Wednesday and by Saturday I drove the car away. Was kept up to date the whole time including when the car arrived in stock. I dealt with Zohib at..." Read more

4 months ago

Nigel star-alt star-alt star-alt star-alt star-alt

"Promised finance had been sorted and travelled to Bradford. Told I had the wrong day on arrival (not true). Spent the night in Bradford to be told the the next day that the finance company were not happy with my application. Eventually I gave up after two frustrating days. Carsa wouldn't even give me my £100 reservation fee back. I was, made to travel up o..." Read more

4 months ago

Georgia Bray star-alt star-alt star-alt star-alt star-alt

"I’ve had a great experience at Carsa. Micheal was super helpful and I couldn’t recommend his services enough. "

4 months ago

Faye Machell star-alt star-alt star-alt star-alt star-alt

"We visited today to collect a new car and Becky was really friendly and professional. Gave us all the information we needed and answered any questions we had. Very knowledgeable and such a pleasant experience thank you. "

4 months ago

stephen unsworth star-alt star-alt star-alt star-alt star-alt

"Hello Carsa Review under review Opinions can change Reviews can change You now have my details call me"

4 months ago

Joel M star-alt star-alt star-alt star-alt star-alt

"Great dealership with top-quality service. The staff was helpful and made the car-buying process seamless. I’m very satisfied with my new car and highly recommend their exceptional customer service."

4 months ago

Daniel H star-alt star-alt star-alt star-alt star-alt

"Fantastic experience with this dealership. The staff was knowledgeable and made the buying process smooth and efficient. I’m thrilled with my new car and highly recommend their service."

4 months ago

Benjamin H star-alt star-alt star-alt star-alt star-alt

"Fantastic experience with this dealership. The team was professional, friendly, and made the car-buying process enjoyable. I’m very satisfied with my new car and their exceptional service."

4 months ago

Joseph Wall star-alt star-alt star-alt star-alt star-alt

"Reserved a Fiesta ST X edition for £99 and was told it would take 2 days to be at the Bishop Auckland but took 3 days. Had appointment booked for 16:45pm Friday 20th September, delayed an hour too. I was debating a Kia Ceed GT Line due to known issues with Fiesta’s Ecoboost engine which a Carsa employee called it the Ecoboom. Asked to reserve the Kia so the..." Read more

4 months ago

Natalie Rigg star-alt star-alt star-alt star-alt star-alt

"Decided to upgrade my Kuga to a new one and saw a great deal on autotrader. Came in the Carsa Bolton and spoke to Hamzah who organised to car to be brought to the dealership. Loved the car so decided to take it. It took 5 days in total from going to driving my new on away. Very smooth process and a very good deal on the car. Hamzah has brilliant from start t..." Read more

4 months ago