About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader customer
Pauline Stevens
"Warm welcome,very helpful"
7 months ago
Lee
"Tom Robins was extremely professional at the Southampton Branch. He made my visit painless and problem free. Answered all my questions with an in depth knowledge and enable me to purchase the car I wanted and drive away totally satisfied and happy."
7 months ago
Mr Deepak Kumar Singh
"Amazing. Very Professional. Easy purchase. Everything was done before i arrived to pick up the car. Great"
7 months ago
Alan Henderson
"Easiest car buying experience I've ever had. Staff are very friendly and helpful."
7 months ago
Michael Chapman-Johns
"Shockingly poor customer service from as lady in sales. Condescending, rude, interrupting me when I was giving honest and accurate feedback on how misleading the website layout was and giving some user feedback. I tried to suggest putting the finance example at the bottom of the web page or making it accurate to the car's ACTUAL price. Or even placing the..." Read more
7 months ago
CAROLINE
"From the start to the finish everyone was fantastic. Very helpful with all aspects of purchase. I decided on the day to buy the car and take away the same day. This did take longer than expected but everyone was very nice and kept me updated on my place in the queue."
7 months ago
Gemma
"Friendly, knowledgeable staff. Felt comfortable simply looking around then the process of booking a test drive and buying the car was straightforward. No-one was pushy or intimidating (which i think can be the case with some car salespeople) Happy with the car we purchased. Good all round experience Thanks Steve for looking after us so well and finding..." Read more
7 months ago
Jacqui
"Excellent, friendly service. Tom Robbins was very helpful and got back to me with all my questions very quickly. All the staff at the Southampton branch were very professional and went out of their way to ensure a good buying experience."
7 months ago
Sarah
"Prompt service, experienced sales man , thx Tom Robbins. Slick admin process . Nice car competitive price ."
7 months ago
Jamie Millar
"Straightforward, staff knowledgeable, hospitality at the centre."
7 months ago
Bob Burgess
"It was a good price and they reduced it for some small blemishes that where not highlighted on the advertisement. The payment process took awhile as they have to Zoom head office and there was only one operator available. However, overall it was a good experience."
7 months ago
Carsa customer
"First day was great. Sales people were understanding and very accommodating. When sale happened it was concerning. We wanted to pay the deposit and pay the remainder when we went to pick up on the day. We were told that we needed to pay the full amount as the cost of the car might change next month (even though we were picking the car up on the same month)...." Read more
7 months ago
Jennifer McCarrick
"Tia was lovely as well as Ishy. The staff were knowledgeable and the showroom comfortable. I only gave a 4 due to to time it took for zooming etc. All in all though, a smooth process."
7 months ago
Clare Torrell
"Great customer service from Tom Robbins."
7 months ago
Serhii K
"Great service, Thanks Becka and Tia for your help!"
7 months ago
John race
"Great service. Car ready to collect 4 days after I test drove it. One small complaint.....car wasn't valeted as agreed. However they valeted the car in 30 mins while I waited to collect it today."
7 months ago
Nongkan Gonsalves
"Wram welcome and excellent client service. I recommend the Carsa team since they provide excellent service and take excellent care of their customers. Well done 👏"
7 months ago
Ms TO
"Professional and efficiency"
7 months ago
Aleksandar Smiljanic
"Shabs (the salesman) was extremely good. He was patient, helpful and highly knowledgeable. He explained everything in an easy to understand way especially finance options. I would recommend Carsa to anyone looking to buy a car. Good products at great prices."
7 months ago
Paul Roberts
"When we came to view the vehicles Debbie was very welcoming and helpful. Tom Bolton took us through the sales procedure and ensured everything was fully explained. On collection day Katie and Shannon were very helpful and made sure everything went well. In particular, Shannon patiently explained how everything worked whilst it was pouring with rain. The whol..." Read more
7 months ago
john
"After giving a 1star Matt dealt with my issue’s the next day and agreed there were faults from there side I also didn’t receive the 2nd key as promised from Malcolm Matt dealt with this issue promptly as well and has sent the key out by tracked Royal Mail. Warranty cancelled and refunded that day into my account, wish I had dealt with Matt from the beginnin..." Read more
7 months ago
Anum Shahzadi
"Great customer service 👍🏻"
7 months ago
Neil
"Excellent communication throughout the process. Josh ( online ) was most helpful and always got back to me straight away. Shannon ( handover ) was very pleasant and helpful and I was seen to, sold my car and the money in my bank within hours. Also over £1k more than Arnold Clark offered. Highly recommended."
7 months ago
Fouad Gili
"Great experience from start to finish, part exchanged my car. The team were very helpful at the Southampton branch and did all the paperwork on Zoom in thier office. Thank you."
7 months ago
"A young friendly team, not intimidating in any way and not smarmy middle aged salespeople that you see in other dealers showrooms! In particular John (from Romania ) who was patient & knowledgeable to our questions and could not have been more helpful. The finance procedure was a bit longwinded but everything else brilliant! We bought a 2020 Toyota C-HR an..." Read more
7 months ago