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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Luke Southall star-alt star-alt star-alt star-alt star-alt

"Excellent service and such a quick turn around for my car. Couldn't believe how soon it was available to collect and the condition of the car was immaculate."

10 months ago

C Miller star-alt star-alt star-alt star-alt star-alt

"Really helpful sales person. Talked through and explained everything very clearly."

10 months ago

Chloe Hughes star-alt star-alt star-alt star-alt star-alt

"Adam at halesowen has been brilliant very friendly, prompt and very helpful. Lovely to deal with and 100% recommend him for future cars 10/10 !!!!!!"

10 months ago

Fatou star-alt star-alt star-alt star-alt star-alt

"Quality customer service received and friendly staffs. Surely recommended. "

10 months ago

annabelle morris star-alt star-alt star-alt star-alt star-alt

"Great experience from start to finish. Good communication and easy purchase. Sunny was very helpful during the purchasing process. Thank you. "

10 months ago

Muhammad Kashif star-alt star-alt star-alt star-alt star-alt

"I was scheduled to collect my car at Carsa Bolton at 5:00 PM, but unfortunately, the sales team took over two hours to complete the necessary paperwork and hand over the vehicle, which was quite frustrating. Additionally, I was presented with an offer for a four-year extended warranty and wheels cover, with the cost spread over four years. However, after acc..." Read more

10 months ago

Linda star-alt star-alt star-alt star-alt star-alt

"Very friendly and helpfull, had a long wait to begin with , but I can’t fault the staff and service"

10 months ago

Consumer star-alt star-alt star-alt star-alt star-alt

"Harriet in the Southampton call centre was incredible helping me choose a car that I wanted- SUV, hybrid and with curb appeal. She showed me what was in stock I our local store and I chose one I loved. Buying a car with a 3 year old is never easy so we agreed the finance over the phone / email before my test drive. When we got to the showroom Ellis took over..." Read more

10 months ago

THALIA ROTHWELL star-alt star-alt star-alt star-alt star-alt

"After a smooth and informative telephone call with Mike Adamou from your contact centre, I decided to reserve a car at your Bradford branch for viewing the following day. Bailey called me that morning to confirm my appointment which made me feel like I was already being looked after and I had a contact for when I got there. Upon arrival I was greeted by the..." Read more

10 months ago

Chris star-alt star-alt star-alt star-alt star-alt

"Humza was extremely knowledgeable, polite and helpful "

10 months ago

Alex Murray star-alt star-alt star-alt star-alt star-alt

"Great quick sale great price car friendly staff "

10 months ago

Jack star-alt star-alt star-alt star-alt star-alt

"Purchased my car today. Very happy, service was good and the whole process was much faster than I anticipated, a very happy customer!"

10 months ago

Lauren star-alt star-alt star-alt star-alt star-alt

"Krys at Gloucester has been fantastic today! Just bought a car through carsa. Very polite and great attention to detail. Helped me every step of the way. Would highly recommend!"

10 months ago

AJ Gray star-alt star-alt star-alt star-alt star-alt

"Thank you very much krys very happy with the service 👍"

10 months ago

Friend of Ted star-alt star-alt star-alt star-alt star-alt

"Swift, hassle free, polite and friendly approach by all "

10 months ago

BRIAN CARNEY star-alt star-alt star-alt star-alt star-alt

"Brilliant service from getting the car moved to my local branch , to test drive and purchase , easy pleasant experience "

10 months ago

James Baum star-alt star-alt star-alt star-alt star-alt

"Pleasant helpful staff simple buying experience "

10 months ago

Laura star-alt star-alt star-alt star-alt star-alt

"Big thank you to Paul at Carsa Bolton. Managed to test drive, PX and take home my new car the same day. Very happy with the whole experience. "

10 months ago

David Wiggall star-alt star-alt star-alt star-alt star-alt

"Krys @ Gloucester was great. Offered a great service, was helpful and accommodating. "

10 months ago

Malcolm star-alt star-alt star-alt star-alt star-alt

"I bought my new car from towcester garage and the process from start to finish has been a nightmare. I saw the car advertised at Towcester I went along to view it and the manager was very bulunt with a junior salesman and told him to deal with me. The salesman informed me that the car was else where and not in Towcester as per the website. The car was sent t..." Read more

10 months ago

Hashmat Ali star-alt star-alt star-alt star-alt star-alt

"I am not happy with the service I received from the branch I bought my car because when I done the deal the sales person told me that the company is going to do special treatment for inside and outside of my vehicle and which they did not do I am very disappointed with service.the customer service team told me I will also have full tank of fuel and that didn..." Read more

10 months ago

William star-alt star-alt star-alt star-alt star-alt

"SOBIA'S CUSTOMER SERVICE IS 100 OUT OF 10 COULDNT FAULT HER HELPED ALL THE WAY THOUGH THE PROCESS ALONG WITH THE MANAGERS AT TOWCESTER AND UNLIKE ANOTHER SHOWROOM IN CARSA NAME.IF YOU WANT A CAR GO TO THEM AND GET THEM TO MOVE THE CAR TO SOBIA . "

10 months ago

Keith Holman star-alt star-alt star-alt star-alt star-alt

"A very refreshing experience only spoiled by a telephone system that almost put me off from buying! All calls are routed in/out through their head offices highly frustrating switchboard with menus & waiting for ages! That aside, Dan & Scot couldn’t do enough to give fantastic service that other dealers could learn from. My car, a Hyundai Kona was delivered..." Read more

10 months ago

Abby star-alt star-alt star-alt star-alt star-alt

"Purchased from Krys who was fantastic! Never pushed once and was great from the moment we walked in. Wouldn’t hesitate to buy from Carsa again "

10 months ago

RichardEdgecombe star-alt star-alt star-alt star-alt star-alt

"John who dealt with us was very helpful."

10 months ago