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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Mr Cole star-alt star-alt star-alt star-alt star-alt

"Travelled 3hrs to dealership, lady on the phone previous to my trip was really helpful and couldn’t fault that. Was advised the dealer knew I was coming and with that a guaranteed speedy process for me. However on arrival the vehicle wasn’t valeted, the salesman wasn’t very helpful at all in terms of helping with paperwork etc. kept disappearing off for 20 m..." Read more

a year ago

gabriela kwietniowska star-alt star-alt star-alt star-alt star-alt

"Mitchell had been absolutely brilliant, he wasn’t pushy with the car at all and sold me the car straight away. Carsa Cannock has been absolutely brilliant!"

a year ago

Jona Hoyle star-alt star-alt star-alt star-alt star-alt

"Would give more stars if i could. Fantastic and friendly service from Kyle, Shannon and Aiden in Durham. Would recommend, 10/10."

a year ago

Aye Omhonriawo star-alt star-alt star-alt star-alt star-alt

"Through out the purchase process, I could easily speak to a rep and get my questions answered. I have now collected my car ad I think the service was pretty good. "

a year ago

Dom Roberto star-alt star-alt star-alt star-alt star-alt

"Great experience 💯 from sidra and Mo today "

a year ago

S Jewett star-alt star-alt star-alt star-alt star-alt

"Went with my parents to look for a car for them the other day. Kyle was one who helped us and was very educational. A credit to the team. Thank you for being so helpful even though they unfortunately didn’t quite find something for them. Would definitely come back in the future. "

a year ago

Anna star-alt star-alt star-alt star-alt star-alt

"Professional, helpful, no hassle or pressure. Excellent service "

a year ago

Paul Cook star-alt star-alt star-alt star-alt star-alt

"Long wait as busy"

a year ago

William Mellor star-alt star-alt star-alt star-alt star-alt

"Helpful with booking a test drive Well informed about vehicle and able to answer queries Allowed me to reserve car at no extra charge for couple more days while considering decision"

a year ago

Mrs Banner star-alt star-alt star-alt star-alt star-alt

"Very friendly and very helpful."

a year ago

Kim Garbett star-alt star-alt star-alt star-alt star-alt

"I ordered my car and paid £99 for a transport fee. I was given full opportunity to examine and test drive the car. The car was valeted and smelt fresh. A few minor scratches which is expected on a 3 year old car. Michael the sales person was excellent. So far so good"

a year ago

Ann Jewett star-alt star-alt star-alt star-alt star-alt

"Came into the durham branch the other day with my family to look for a car. Was greeted by Kyle who was extremely helpful. couldn’t fault him. would recommend 100% even though we unfortunately didn’t find something there that we were looking for. "

a year ago

Phil star-alt star-alt star-alt star-alt star-alt

"Fab service! I was on the market for a new Tesla and the team made the process so easy. New cars arrive every week so I was definitely spoilt for choice. Lauren at the Cannock branch was amazing, so knowledgeable and the customer service was superb!"

a year ago

Ash star-alt star-alt star-alt star-alt star-alt

"Perfect Service - Shabs went above and beyond for me. I will be recommending him to all my family and friends "

a year ago

Julia star-alt star-alt star-alt star-alt star-alt

"Really friendly and helpful staff "

a year ago

Jennifer star-alt star-alt star-alt star-alt star-alt

"Great service and lovely car."

a year ago

Margot star-alt star-alt star-alt star-alt star-alt

"A* for Mike. Great help."

a year ago

Andrew Thomas star-alt star-alt star-alt star-alt star-alt

"Put a fully refunderble £99 deposit down on a bmw to reserve it, for the next day when we had agreed the price they changed and bumped up the payments amount so I declined and now they still have my refunderble deposit of £99 that they have been promising every day for 3 weeks now that they are going yo redund me but still nothing.... don't pay the deposit y..." Read more

a year ago

Rachael Upham star-alt star-alt star-alt star-alt star-alt

"Didn’t like that the service in the showroom wasn’t 1-1. Staff in show room didn’t have any urgency and we were left waiting long periods of time while they were serving other customers which really stung out the process unnecessarily. There wasn’t enough staff for the customers, no one to greet you at reception and staff ignored you if you were stood waitin..." Read more

a year ago

Richard Vaughan star-alt star-alt star-alt star-alt star-alt

"The host, Steve did a great job in explaining the process and answered any questions we had. He was ably supported by Abbz, the manager who made us feel welcome. A very enjoyable experience. "

a year ago

Chris Austin star-alt star-alt star-alt star-alt star-alt

"Mitchell at the cannock branch. Truly outstanding service. Thank you! "

a year ago

John Hanson star-alt star-alt star-alt star-alt star-alt

"Had a problem with the car after just 2 weeks. Very impressed with how it was sorted out. Would like to thank the driver who collected the car and returned it after the repair. Unfortunately don’t know his name but was really helpful and went the extra mile to help. So whoever you are thank you,much appreciated "

a year ago

Kris D star-alt star-alt star-alt star-alt star-alt

"Carsa have been fantastic sorting my new car. Dan Dean was especially helpful with his assistance, he made it very easy to get everything sorted and ready for me to drive away the same day. Would 100% recommend to all my friends and family."

a year ago

Demi Hughes star-alt star-alt star-alt star-alt star-alt

"Have just brought a new car from carsa. Excellent customer service from Eric, he was really helpful and friendly and made our car buying experience great! "

a year ago

Lizzie star-alt star-alt star-alt star-alt star-alt

"Mitch from the Cannock was really helpful guiding me through buying my new car today"

a year ago