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Carsa Reviews & Testimonials

4.6 (2,686)

Reviews: 2,686


5
81%
4
8%
3
3%
2
2%
1
6%

89% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

mark day star-alt star-alt star-alt star-alt star-alt

"Very helpful especially Kaitlin great service 👍👍"

a year ago

Gemma hayward star-alt star-alt star-alt star-alt star-alt

"Nice friendly people brilliant service highly recomend"

a year ago

Richard star-alt star-alt star-alt star-alt star-alt

"Helpful and efficient"

a year ago

frekalsi debesay star-alt star-alt star-alt star-alt star-alt

"Sidra Was very helpful"

a year ago

Ms Beverley Smith star-alt star-alt star-alt star-alt star-alt

"Really good service with Tom and Jeff we did everything on line and it was a smooth running highly recommend them and would use them Again"

a year ago

Deborah Sager star-alt star-alt star-alt star-alt star-alt

"Mesa was very helpful when we arrived and very friendly. She led us to.a table to wait a short while and offered us a hot drink and water for our dog while we waited for the handover interview to begin. She kept us well informed of how long it would be before we went into the handover room where the gentleman was on zoom. He was very efficient and gave us p..." Read more

a year ago

Allan Birch star-alt star-alt star-alt star-alt star-alt

"Overall very good service. Filled me with confidence that if any issues they would help. Jeff the transaction manager very helpful and Ella was extremely professional."

a year ago

Yusuf star-alt star-alt star-alt star-alt star-alt

"Sidra was very helpful, great service."

a year ago

Alice star-alt star-alt star-alt star-alt star-alt

"Super quick and helpful experience with Carsa while buying my new car. Everyone has been extremely friendly, and all the cars look like new! Looking forward to driving my new car! Thank you."

a year ago

Jonathon Tate star-alt star-alt star-alt star-alt star-alt

"Excellent service from Sidra"

a year ago

David Wright star-alt star-alt star-alt star-alt star-alt

"Simple and easy experience. Thank you"

a year ago

Jonathan Barlow star-alt star-alt star-alt star-alt star-alt

"Mesa was awesome. Keep her on!"

a year ago

Kelvin Lucken star-alt star-alt star-alt star-alt star-alt

"Whole process was seamless and every member of the Carsa team was friendly and helpful. Thanks to everyone but in particular Connie through the WhatsApp chat, Callum for sorting out the car and Harvey for a great service at the Southampton branch."

a year ago

Jon star-alt star-alt star-alt star-alt star-alt

"Very friendly staff, great service and have got the car that I really want. I must mention, Tom, Kaitlyn and Andrea, all of whom made buying my new car a pleasure."

a year ago

TE star-alt star-alt star-alt star-alt star-alt

"Happy with the service provided by Atif and the team, thanks"

a year ago

Ms Valerie Conway star-alt star-alt star-alt star-alt star-alt

"Very simple process well managed, lots of helpful on site staff, tea and coffee and facilities for customers available and provided by willing staff such as Caitlin and her colleagues. Only criticism, a bit slow at times, and information repeated to more than one person. On line negotiating process worked well, with well informed and polite negotiators."

a year ago

Tony star-alt star-alt star-alt star-alt star-alt

"Purchased my first car from them around 1 weeks ago. Overall I think their service were okay, but it could be better. The things that I like: 1. They could transfer the car to the branch near you if you pay the refundable reserving fee. 2. Their sales/pre-sale team were very responsive. I found the car in autotrader and they reply to me within 2 hours. 3. T..." Read more

a year ago

Daniel Oliver star-alt star-alt star-alt star-alt star-alt

"Nice people, great quality from Atif."

a year ago

Tracy Kumar star-alt star-alt star-alt star-alt star-alt

"Friendly, helpful, informative. Happy to return your call to fit in with your working day."

a year ago

Dave W star-alt star-alt star-alt star-alt star-alt

"Collected my new car yesterday. Part ex process was ultra smooth, Anna looked after me throughout the whole thing and was excellent. The final handover over zoom was odd at first but was actually much quicker than other final handovers I have had. Thanks for helping get the new year off to a great start."

a year ago

Ali Khan star-alt star-alt star-alt star-alt star-alt

"It was my first car buying experience in the UK and the guys at CARSA literally made it amazing. In short, it was an in and out experience. Everyone at the dealership was extremely hospitable and helping. A special thanks to Atif Rahman and Lee Gibbs who were super helpful. I had already made up my mind what to buy but they still gave me an opportunity to te..." Read more

a year ago

James Attwood star-alt star-alt star-alt star-alt star-alt

"This was my first experience of buying a car in this fashion. The staff in Southampton were welcoming. Caitlin looked after us and made sure we were not overwhelmed by the Zoom technology! Her customer service was excellent. The other staff who served us via Zoom were also excellent, explaining every step of the process without rushing us. We were offered..." Read more

a year ago

KJKJKJ star-alt star-alt star-alt star-alt star-alt

"Carsa was my first experience of buying a car remotely, something that I wasn’t completely at ease with. I was buying between Christmas and new year so could have reasonably expected staffing issues but none were evident. Tom was prompt in responding to several email and phone queries from me and arranged for the car to test driven at a local Carsa site. The..." Read more

a year ago

YUSUF Gocer star-alt star-alt star-alt star-alt star-alt

"Fairly straightforward interest rates very high."

a year ago

Imran star-alt star-alt star-alt star-alt star-alt

"Mess been very helpful and friendly, thanks for all the support."

a year ago