About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader Judith
Mr Clive Dias
"I am trying to chase my refund which was taken while purchasing my car and they keep telling me it will take 10days every time I call. I tried to explain myself and they would not listen to what I have to say and kept speaking over me. There is no customer service at all with this company and I am surely going to get in touch with a motor ombudsman to see if..." Read more
a year ago
Lennon O’Grady
"The two ladies Becky and another staff meme we who had blonde hair in a bun with glass, I apologies I can’t remember her name did everything they could to help make sure the deal for my new car was done! Thank you for that guys Thanks, Lennon"
a year ago
Customer
"My experience of buying a car from Carsa was great from start to finish. It was quick and easy and everyone I had contact with was super friendly and very supportive. Their branches are very contemporary and the ladies (debbie and laura) where I went (bishop Auckland) were lovely and would bend over backwards to help and make us feel comfortable. It was a ne..." Read more
a year ago
Andy Marsh
"We visited the Bradford branch 3 times prior to buying. On each occasion we were left to view with no sales pressure. When we decided which car we were interested in, a test drive was quickly arranged and then we got to finalise the sale via video link. This was new to us and it felt a little strange and long winded, however the outcome was good and we drove..." Read more
a year ago
Michael Anders
"Great service from the Durham staff. Debbie was especially helpful in getting me a good deal with the sales agent. Highly recommended"
a year ago
Geeva Harridge Harridge
"Clean showroom and nice people to deal with. The deal done on the phone prior to test drive was what I ended up with and no hard sell of extras. Can recommend."
a year ago
Taznoor Ahmed Miah
"Carsa were brilliant from the start. Bought a car all online and part exchanged mine. Didn’t even need to waste my time going down there as I live in London so had my new car delivered by Carsa. They came with a truck and the hand over went smoothly. They took my part exchange car with them. Lee Gibbs was excellent with he’s customer service he took care of..." Read more
a year ago
Taznoor Ahmed
"Carsa where brilliant from the start. Call centre people new there stuff. I bought a car online and part exchanged mine didn’t even need to go down there, they delivered my new car on a truck and took my old car with them. Transaction went smoothly they kept there word and payed me the difference into my bank account. Lee sorted everything out for me regardi..." Read more
a year ago
Valued Customer golden girl
"While looking around Carsa I met Lauren who listened to my requirements she came across as Caring and very Professional and managed to find exactly what I was looking for."
a year ago
Miss Katie Winstanley
"Brilliant service from start to finish. The team in store were very helpful especially Tracy. The sales team on the zoom calls (Tom and Hein) were extremely helpful, informative and professional. Couldn’t fault the process."
a year ago
Consumer
"Quiet literally had the worse sales experience ever today when dealing with this company. Having sat in the dealership for over 4 hours in total (at 7 months pregnant that’s not comfortable), being credit checked, having figures put in front of us showing us what the finance company had offered and being told to have some lunch and arrange our insurance (key..." Read more
a year ago
Joe emerson
"Matthew - very difficult overall time due to other factors but Matthew was helpful, professional and worked hard to get everything sorted."
a year ago
jordan ross
"Debbie has been brilliant and helped massively."
a year ago
Paul Masters
"Great service from Matthew, hand over was great. Top work 👌"
a year ago
Stephen Bryan
"The car I bought was very good value, they offered me an excellent price for my trade in, and kept to it, and thei interest charge was 9.9%. Matched with very good service from Joe & Tom. Why would anyone go anywhere else! Carsa - Higly recommended"
a year ago
Sophie Franklin
"The team at Carsa and Tom in finance were amazing! They were all really friendly and even stayed on late for me to collect my new car. Everyones help was really appreciated."
a year ago
Scott HOLLIDAY
"Need to sort their customer service out. I called regarding a Tesla and was met by someone on the other end of the line with I'm Horny by Mouse T, blazing in the background. I couldn't hear them properly and they could not hear me, so I asked to be put through to a sales rep. They took my details but never got back to me. I ended up buying from Tesla di..." Read more
a year ago
Adrian Paul Wood
"Everyone did a wonderful job especially Becky who helped me all the way through explaining how my new car works Kaval who took me on a test drive Heanz and Steve who completed all the paperwork explained everything accurately nothing was too much trouble especially for the girls from the Bradford branch couldn’t believe I drove away the car the same day than..." Read more
a year ago
Cath Collins
"Debbie and Helen very professional and very friendly. No pressure, lovely coffee and both very informative. Lovely experience will come back"
a year ago
Doreen Horton
"My husband had recently passed away and I wished to replace our car with a smaller, more economical model. Spent some days with my daughter and son looking at various makes and models to identify what would be best for me. Saw Carsa's advert on Autotrader and decided to visit the showrooms and were really glad that we did. My husband had always been the on..." Read more
a year ago
Eric Brown
"Excellent service from all members of staff"
a year ago
Ameyah
"When we arrived there were only 2 people working but lots of people booked in. We agreed we would like to speak to someone about purchasing the car and we’re told this had to be done via zoom and it could take up to an hour. 2 hours later we joined a call and tried to make a deal as the car had damage to it which was not described on the advert. After this c..." Read more
a year ago
Vicky Goodall
"Not happy with the whole service on things to be fair, got told to pick it up and everything would be fone got there to it not etc waiting around to speak for hour and half not good at all then find out after driving away my car is now knocking"
a year ago
Neil
"Good service with a smile"
a year ago
"Tom was very friendly and helpful and assisted with what I needed"
a year ago