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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Amy Burgess star-alt star-alt star-alt star-alt star-alt

"Jermaine was helpful and efficient, quick turnaround and great speed of service very pleased with my agreement and my new car 😊"

2 years ago

Patrick Kelly star-alt star-alt star-alt star-alt star-alt

"Well looked after by Kyle and Shannon very helpful finding information on the car excellent thankyou"

2 years ago

Ioan Adoamnei star-alt star-alt star-alt star-alt star-alt

"⭐️⭐️⭐️⭐️⭐️ ⭐️⭐️⭐️⭐️⭐️"

2 years ago

Iain Cook star-alt star-alt star-alt star-alt star-alt

"Becky was very helpful. Joe made the buying process smooth and quick."

2 years ago

Casey Kelly star-alt star-alt star-alt star-alt star-alt

"Kyle and Shannon, very helpful, informational and provided good service"

2 years ago

Jason G star-alt star-alt star-alt star-alt star-alt

"Becky was fan bloody tastic ."

2 years ago

Corbyn Mitchell star-alt star-alt star-alt star-alt star-alt

"My experience with Carsa was quick and easy with no complications. Kyle and Shannon were a great help! "

2 years ago

Gerald Baker star-alt star-alt star-alt star-alt star-alt

"Very responsive and good service. Only improvement area would be calling them often puts in you in a queue to get through even when returning their calls. I would definitely buy from them again."

2 years ago

Michael Hawkins star-alt star-alt star-alt star-alt star-alt

"Easy, very easy"

2 years ago

james football star-alt star-alt star-alt star-alt star-alt

"Great service and attitude by Kyle at Carsa Bishop Auckland branch. Helpful and honest."

2 years ago

David W star-alt star-alt star-alt star-alt star-alt

"Kyle at Bishop Auckland Branch was first class and great advert for Carsa"

2 years ago

Brian S star-alt star-alt star-alt star-alt star-alt

"I had a fantastic experience with Carsa from start to finish. From the initial application to picking up my new car. Everything was smooth. Big thank-you to Joe Perrett who managed to secure me an amazing deal. Also Mike Burr at the Bolton branch great guy who handed me the keys on pick up day. Really happy Thank-you"

2 years ago

Glenn star-alt star-alt star-alt star-alt star-alt

"Bought a nice car from the Durham branch a couple of weeks ago. Service was excellent and the car was waiting for us to test drive when we got there. No pressure from Rob who was looking after us and he gave us plenty of time to look around the car on our own. After deciding to purchase it was simply explained to us the buying process so we arranged to colle..." Read more

2 years ago

Peter star-alt star-alt star-alt star-alt star-alt

"Staff were very friendly and helpful especially Sharon the front office manager. Everything went smoothly today with the handover of the vehicle. "

2 years ago

Nigel Weatherall star-alt star-alt star-alt star-alt star-alt

"Visited Carsa Durham today to take a test drive. Unfortunately the car wasn’t for me but the service I received from Kyle was outstanding. He was very efficient with no pushy sales stuff. I will continue searching for the right car and would not hesitate using Carsa👍 to Kyle"

2 years ago

Maria Thompson star-alt star-alt star-alt star-alt star-alt

"The staff are very welcoming, good manners very helpful. Aiden and Shannon have give good customer service. "

2 years ago

Sam star-alt star-alt star-alt star-alt star-alt

"Unhappy with my initial purchase. Car not up to standard at all. However, I called about my concerns regarding the car, I felt heard and was given the option to exchange for another car. I was in my new car within 4 days. There were some hiccups along the way but customer service was always good and everything got sorted. My exchange car is great and I’..." Read more

2 years ago

Sean star-alt star-alt star-alt star-alt star-alt

"It was stress free from the start to finish many thanks and the cars great 👍 "

2 years ago

Mr Talbot star-alt star-alt star-alt star-alt star-alt

"Was told the car would be cleaned and valeted when I collected my car neither was done very poor service "

2 years ago

Christian star-alt star-alt star-alt star-alt star-alt

"Excellent service from Tracy at Bradford! She spent time explaining the whole process and was very kind, offering lots of teas. Very patient and courteous. Above and beyond service from her and her team. Well done!"

2 years ago

Paul Johnston star-alt star-alt star-alt star-alt star-alt

"No tax book meant time delay."

2 years ago

customer star-alt star-alt star-alt star-alt star-alt

"the Purchase was very stress free and staff was very helpful . But they have not sent my service history as promised "

2 years ago

Susan Dillon star-alt star-alt star-alt star-alt star-alt

"Really friendly and makes a good coffee. Customer service is exceptional and the sales team and manager are very helpfull and patient."

2 years ago

Fleur Lee-Green star-alt star-alt star-alt star-alt star-alt

"The service I received at Carsa Durham was Excellent. Shannon, Aiden and Ellis were very helpful and reassuring in what was a very new experience for me as I purchased my first car. Thank you"

2 years ago

Loyal customer star-alt star-alt star-alt star-alt star-alt

"Bought a car on Saturday, very pleased with the car. They were unable to locate the V5 so was given a V62 and told to take to the post office so we could tax the car. We asked at the time if we were allowed to drive without taxing there and then and were told we had five days to do so. Having been to the post office I was unable to tax the vehicle and was to..." Read more

2 years ago