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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

LM star-alt star-alt star-alt star-alt star-alt

"The most straight forward I’ve ever experienced in purchasing a car. Sunile from Birmingham was brilliant. "

a year ago

javon fenton star-alt star-alt star-alt star-alt star-alt

"Adam at Carsa Halesowen was great at helping me and my partner to find a car. Really friendly service. Great company. Definately recommend "

a year ago

N'tashaa Thomas star-alt star-alt star-alt star-alt star-alt

"Brought my first car from Carsa Halesowen and upon arrival was greeted by a man named Adam. He made the experience so seamless and answered all the questions I had and put my mind to ease. Drove away with the car within the next 2 days "

a year ago

Customer star-alt star-alt star-alt star-alt star-alt

"Great customer service from start to finish. "

a year ago

Oscar Griffiths star-alt star-alt star-alt star-alt star-alt

"Quick and easy and accustomed by jay"

a year ago

Phil star-alt star-alt star-alt star-alt star-alt

"Simply,easy and hassle free. Kieanna at the branch was extremely helpful and helped make the whole experience a positive one. No complaints and would recommend to anyone"

a year ago

Rob Brett star-alt star-alt star-alt star-alt star-alt

"Good service really considering the lack of salesmen. Very helpful and polite. Place is a bit small but they hav got some really nice cars for a fair price.i will use them again "

a year ago

Lucy star-alt star-alt star-alt star-alt star-alt

"Absolute appalling service start to finish! Would never advise anyone to buy a car from here. Salesmen don’t look like they enjoy their jobs. Swear about their colleague to the customer. I arrived and the guy huffed at me and walked of even though I had reserved a 21k car! Please avoid this place, Paul doesn’t have a clue what he is doing. Slimmy and unprofe..." Read more

a year ago

Will Nixon star-alt star-alt star-alt star-alt star-alt

"An honest, helpful and straightforward process of getting my new car through carsa. Eric has been amazing"

a year ago

Mr James star-alt star-alt star-alt star-alt star-alt

"Very easy transaction and polite staff"

a year ago

Debbie J Davies star-alt star-alt star-alt star-alt star-alt

"Everyone at Carsa Shrewsbury was very helpful and friendly from start to finish. From phone calls, cups of coffee and explaining everything I needed to know. Sales was great. Thank you Emily, Rupa, Jimmy and Hein, Stephen. Thank you all so much. I love my new shiny Red Car 🚘 "

a year ago

Tahir Rashid star-alt star-alt star-alt star-alt star-alt

"I recently bought a car from Carsa Bolton which had a number of issues. I raised it with central customer service and they said they will email the manager and cc me. I didn't received the email. I personally went to the Bolton showroom to raise the points and spoke to one of their people who said they will escalate it to head office. I still haven't heard..." Read more

a year ago

Sam Daughtrey star-alt star-alt star-alt star-alt star-alt

"Libbie was very thorough and explained everything in detail and answered any questions I had. Brought a lovely car. Thank you "

a year ago

Millie Sheridan star-alt star-alt star-alt star-alt star-alt

"Amazing! Super easy and helpful, made the journey of getting a car easy and quick!"

a year ago

Sarah star-alt star-alt star-alt star-alt star-alt

"We visited the Halesowen carsa showroom on Sunday and we had a great experience. We were seen by Sunile Doal and he was so polite and knowledgeable. We test drove an MG and he was on hand to answer any questions when we got back to the showroom. The whole experience was quick and effortless. I had left a couple of items in the car I PXed and Sunile retrieved..." Read more

a year ago

Chloe B star-alt star-alt star-alt star-alt star-alt

"Friendly and helpful sales person (Mitchel). Helped with a few queries we had and pleased with the service. "

a year ago

Ravi Shukla star-alt star-alt star-alt star-alt star-alt

"Great company with good customer service and provided all the information I requested. However not giving them 5* is because it would be ideal to give all the hard copies in a Carsa folder or something rather than just handing them over and trying to sort them, Apart from that a smooth transition."

a year ago

Paul Delavigne star-alt star-alt star-alt star-alt star-alt

"George was very helpful, would recommend. "

a year ago

Kevin Daniells star-alt star-alt star-alt star-alt star-alt

"Went in on a Sunday morning before they opened. Someone immediately came out to see me. Very friendly and efficient service, not pushy at all. So, by 4pm on the Sunday I was driving off behind the wheel of my new car. Thanks John for yours and the team's help."

a year ago

Alice Warwick star-alt star-alt star-alt star-alt star-alt

"Recently financed a car from carsa in Cannock, it was the most pleasant experience I have had. Mitch helped with the whole process and made it stress free. He was extremely helpful and informative with all the questions that I had. I would 100% recommend Mitch and the team here and will be returning in the future."

a year ago

Lenny Nkomo star-alt star-alt star-alt star-alt star-alt

"Definitely Would Not Recommend – Regret Ever Purchasing from Carsa I purchased a car from Carsa, and within just 3 days, the engine management light (EML) came on. I tried contacting their customer service by phone but couldn’t get through. Instead, I was forced to rely on email, but they would only send me one email per day, which made it impossible to ma..." Read more

a year ago

ashley loverance star-alt star-alt star-alt star-alt star-alt

"Bought car today from durham, brilliant from start to finish and came home with the car on same day, valeted car whilst I waited "

a year ago

ELLEN star-alt star-alt star-alt star-alt star-alt

"Rafael was very helpful when I purchased my new car. He went through all the information in a great amount of detail and was able to answer all my questions. "

a year ago

Mat star-alt star-alt star-alt star-alt star-alt

"Mitchell@cannock has been fantastic today! Got a lovely new car."

a year ago

owen star-alt star-alt star-alt star-alt star-alt

"saw mitchell at cannock and he was very helpful"

a year ago