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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Stacey star-alt star-alt star-alt star-alt star-alt

"Great experience from start to finish and very knowledgeable "

3 months ago

Darren star-alt star-alt star-alt star-alt star-alt

"Becky was outstanding. Not pushy let us look at our leisure. Helpful when asked questions and attentive when needed. Excellent, thank you. I will be recommending "

3 months ago

Finley C star-alt star-alt star-alt star-alt star-alt

"Wonderful dealership with excellent customer service. The team was professional and made the car-buying experience enjoyable. I’m very satisfied with my new vehicle and their exceptional support."

3 months ago

Patrick A star-alt star-alt star-alt star-alt star-alt

"Exceptional service from this dealership. The staff was friendly and provided clear guidance throughout the process. I’m delighted with my new car and highly recommend their top-notch support."

3 months ago

Julie A star-alt star-alt star-alt star-alt star-alt

"Good value cars. All ex lease. Staff not pushy at all. Good selection. Efficient and seemed honest."

3 months ago

Scott Maskrey star-alt star-alt star-alt star-alt star-alt

"Friendly and informative, deal done swiftly, fair prices given for part-exchange. Shabs was a pleasure to do business with. "

3 months ago

David M star-alt star-alt star-alt star-alt star-alt

"Great experience with this dealership. The team was attentive and made the buying process smooth and efficient. I’m very pleased with my new vehicle and their outstanding customer service."

3 months ago

MICHAEL PARKINSON star-alt star-alt star-alt star-alt star-alt

"Good business, but had to chase several times for supporting vehicle paperwork! "

3 months ago

Shaun Brady star-alt star-alt star-alt star-alt star-alt

"Hamza & Steve were incredibly helpful and thorough. "

3 months ago

Demekaa Gbuuga star-alt star-alt star-alt star-alt star-alt

"Am sorry but I have to mention names :first of all I want to say a very big thank you to Jimmy it all started with you you made the whole process seems so easy and I realise that buying a car from Carsa is like a walk in the part the process took me just three days from evaluate my car for part exchange and getting my new mint condition Rav 4 Everybody w..." Read more

3 months ago

John H star-alt star-alt star-alt star-alt star-alt

"Great dealership with top-notch customer service. The staff was helpful and made the buying process efficient and straightforward. I’m delighted with my new car and their exceptional service."

3 months ago

Jack star-alt star-alt star-alt star-alt star-alt

"Libby was great "

3 months ago

Oliver Daniels D star-alt star-alt star-alt star-alt star-alt

"Outstanding service and support. The dealership’s team was friendly and professional, making the entire car-buying process seamless. I’m very pleased with my new vehicle and highly recommend them."

3 months ago

Mr Clarke star-alt star-alt star-alt star-alt star-alt

"Problem but sorted out to my satisfaction"

3 months ago

Carl Owen star-alt star-alt star-alt star-alt star-alt

"Becky from Bradford was a massive help and made it a pleasure to deal with Carsa. Strongly recommend "

3 months ago

Sarah star-alt star-alt star-alt star-alt star-alt

"Fantastic customer service from all the staff at the shrewsbury branch. Didn't feel any pressure all very easy and natural. All staff very informative. Sales video call with head office was wasy informative and very professional. Thanks for helping me make the right decision. Thanks very much. Sarah H. "

3 months ago

Austin Spence star-alt star-alt star-alt star-alt star-alt

"Tried to book a test drive - took them hours to respond and despite informing them (without exaggeration) 12 times that I have no phone reception at home and that I can't receive calls, they just call / call again and then call again, oh and then email to say they've called. Hahaha - painful and not worth it - will just buy a car from someone else - imagine..." Read more

3 months ago

Alim star-alt star-alt star-alt star-alt star-alt

"Brilliant service by Jordan and Harriet. Would highly recommend Carsa. Good deal"

3 months ago

Brian Riley B star-alt star-alt star-alt star-alt star-alt

"Great service and a pleasure doing business with these guys, absolutely delighted with my car purchase, looked after me really well. 100% recommend buying, these guys will be first place i go when in the future i am wanting to change up car. Thanks again guys!"

3 months ago

Paige W star-alt star-alt star-alt star-alt star-alt

"Paul Tonna the real MVP - Was great from start to finish, so friendly and made everything as smooth and clear as possible. I hope for anyone else using Carsa gets the chance to go through Paul. "

3 months ago

Anonymous star-alt star-alt star-alt star-alt star-alt

"Poor customer service, unprofessionalPoor customer service, very unprofessional. We paid the reservation fee, booked for viewing and test driving for a specific date, halfway near the carsa someone rung and said that the car hasn’t arrived yet. We opted to reschedule the viewing, 2 days before the viewing date they gave it to others."

3 months ago

Al Palomar star-alt star-alt star-alt star-alt star-alt

"Poor customer service, very unprofessional. We paid the reservation fee, booked for viewing and test driving for a specific date, halfway near the carsa someone rung and said that the car hasn’t arrived yet. We opted to reschedule the viewing, 2 days before the viewing date they gave it to others. "

3 months ago

Vicki Richardson star-alt star-alt star-alt star-alt star-alt

"John was really helpful and professional- thank you. He was caring and helped me out with the paperwork to make the process smooth. Really good service "

3 months ago

charlotte woodus star-alt star-alt star-alt star-alt star-alt

"Becky at Bradford was so helpful and ensured I had the smoothest process in buying my dream car"

3 months ago

Julie Morrison star-alt star-alt star-alt star-alt star-alt

"I have expressed interest in purchasing the same vehicle through multiple channels, including WhatsApp, their website, phone, and text. On each occasion (over a period of four days) I was informed by an individual named Caroline that a salesperson would be in touch. I even provided specific times when I would be available to take the call. Despite reaching..." Read more

3 months ago