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Carsa Reviews & Testimonials

4.6 (2,686)

Reviews: 2,686


5
81%
4
8%
3
3%
2
2%
1
6%

89% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Rizky Nelson star-alt star-alt star-alt star-alt star-alt

"I have had good experience dealing with Carsa especially Swanwick branch. From looking around and test drive few cars to eventually owning one. The only hiccup I experienced is that they kept asking me if I have test drive the car on the day I’m collecting my car. Secondly, luckily I checked to confirm my appointment a day before only to found out that they..." Read more

8 months ago

Mr Sage star-alt star-alt star-alt star-alt star-alt

"Professional friendly staff, Aiden was really helpful and went above and beyond to help"

8 months ago

Jon Miller star-alt star-alt star-alt star-alt star-alt

"I've given this review 2 stars as i saw the car on line and got it delivered to me. The communication was really good over the phone. However when the car arrived it was dirty on the outside that was to be expected as it was driven 100 miles drive to my property.The inside of the car had clearly not been valeted as there was thick dust all over the dashboard..." Read more

8 months ago

Danielle Taylor star-alt star-alt star-alt star-alt star-alt

"Great customer service. Very easy process."

8 months ago

customer star-alt star-alt star-alt star-alt star-alt

"Perfect from start to finish. even when my mobile phone refused to allow bank payment. All staff were very professional."

8 months ago

HOWARD BROWN star-alt star-alt star-alt star-alt star-alt

"The only problem was that they was no sales person only online who was very helpful and did all the paper work for me would have be improved with a sales person but all as well everything went through and the girls were helpful"

8 months ago

Mr. Delauren Ambadi star-alt star-alt star-alt star-alt star-alt

"Absolutely horrible experience from start to finish, communication was poor and not forthcoming, was told to come for collection as there was an approval in place only to be told after traveling close to 6 hours from Wales that I cannot collect as there are further requirements which the finance Company is requesting. I had no other option than to travel ba..." Read more

8 months ago

Lomi star-alt star-alt star-alt star-alt star-alt

"Good car, experienced business leaders"

8 months ago

AJM star-alt star-alt star-alt star-alt star-alt

"Your team was excellent - at Southampton, online and telephone support. I thought the zoom meeting to finish the sale was really helpful. Ease of p/x and collection of new vehicle was good. I would recommend Carsa."

8 months ago

MR J GRIFFITHS star-alt star-alt star-alt star-alt star-alt

"Sales assistant listened to exactly what we were looking for with our purchase requirements. Bought within our budget and so far pleased with our purchase."

8 months ago

Emma star-alt star-alt star-alt star-alt star-alt

"Good for quickness. Need to show more info on the adverts."

8 months ago

blue star-alt star-alt star-alt star-alt star-alt

"everything sorted now with Carsa ,log books and service as been sent"

8 months ago

Richard Manuel star-alt star-alt star-alt star-alt star-alt

"Great service at the show room Katie was excellent she treat us well & looked after us"

8 months ago

Joanne star-alt star-alt star-alt star-alt star-alt

"The staff were really friendly, polite and helpful. There were a few issues with the car but they sorted all of these out and we got a fabulous car at a good price"

8 months ago

Joanne Fenton star-alt star-alt star-alt star-alt star-alt

"When we went on the first visit debbie was very welcoming and helpful give us a drink and talked us what was available the car was in Southampton and we were kept in touch with while it was on its way to Durham branch on our second visit a week later the was a slight problem which lauren sorted the next day and we went back the day after that Tom give us a g..." Read more

8 months ago

Anon star-alt star-alt star-alt star-alt star-alt

"Nice staff at the Durham branch very helpful especially Debbie who made me feel comfortable right from the start and nothing was a trouble for her. The remote sales team were fine but having to wait a further 20 minutes in a room to pay, once the purchase was agreed, while a remote payment taker became available was frustrating it felt like they felt I had n..." Read more

8 months ago

customer star-alt star-alt star-alt star-alt star-alt

"nice staff team, happy to help and take time with customer"

8 months ago

David Mosley star-alt star-alt star-alt star-alt star-alt

"Excellent and well organised company. Easy process to buy a car. Paid (refundable) deposit for the car to be delivered to Bradford from Southampton. Made an appointment. Test drive. Valued my car. Made an offer over Zoom. Deal done. Paid and drove off. All within a few hours."

8 months ago

Florinela H star-alt star-alt star-alt star-alt star-alt

"Caring and kind staff, Tea welcome us very nice ,and had everything ready for us ."

8 months ago

Marc Turnbull star-alt star-alt star-alt star-alt star-alt

"Met by Debbie when we first got here, she was very welcoming and pleasant and couldn't help enough. Offered a Cup of coffee straight away after a long drive 😀"

8 months ago

kenneth guest star-alt star-alt star-alt star-alt star-alt

"Everything perfect"

8 months ago

Joyce Sterling star-alt star-alt star-alt star-alt star-alt

"The staff was very helpful and assist me with sorting out the relevant paperwork to complete the purchase of the car"

8 months ago

Keryn Graham star-alt star-alt star-alt star-alt star-alt

"Great first time experience at Carsa. Had a first class service, felt very welcome with all questions and queries answered swiftly. I was dealing with Debbie and, a very positive a bright person that made my visit very enjoyable. Defo recommended Debbie and the Carsa dealership in Bishop Auckland"

8 months ago

MRS KERRIE PARNELL star-alt star-alt star-alt star-alt star-alt

"Swanwick Steve, Malcolm, Gidian and Harry were all very helpful and professional great experience from start to finish and I purchased the first car they showed me, excellent car, great service and very happy with experience"

8 months ago

Shabnam Bokhari star-alt star-alt star-alt star-alt star-alt

"Every member of staff from the Carsa team provide excellent customer service. The team was very knowledgeable and helpful with any of questions as I have never purchased a car before. I had a slight issue with the car after purchasing it, however, the team at Carsa helped me sort out the issue with ease. I spoke with Joseph mostly who provided excellent cust..." Read more

8 months ago