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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Dan star-alt star-alt star-alt star-alt star-alt

"Fantastic couldn’t recommend high enough at the moment easy and smooth no hassle whatsoever "

6 months ago

Dan Dean star-alt star-alt star-alt star-alt star-alt

"Dan Dean is very good, helpful and polite. It is make a whole deal more smooth."

6 months ago

Maximus Kay star-alt star-alt star-alt star-alt star-alt

"Bought a new car from the Bradford branch, Becky was very helpful and friendly at helping me get everything sorted. Would highly recommend buy a car from here, especially with the quality and good prices!"

6 months ago

Marc star-alt star-alt star-alt star-alt star-alt

"Poor after sales support! Happy with sales process and vehicle however aftersales was terrible when I called for support. Pretty much told you have ownership now, see you later. Car computer is still registered to previous owner, I was told it is my problem to sort and I need to contact Mercedes. I have contacted Mercedes and I can’t unlock it from previous..." Read more

6 months ago

L James star-alt star-alt star-alt star-alt star-alt

"Mitchell at the Cannock branch provided an excellent service, welcoming me at the branch and setting me on my way in my new car. Thank you . "

6 months ago

Jack Juan star-alt star-alt star-alt star-alt star-alt

"i went to mitchell when visiting carsa cannock. viewed a car and took it away the same day. very happy with the service i received today, mitchell was exceptional. would highly recommend anyone go to him if they visit carsa cannock"

6 months ago

Lisa star-alt star-alt star-alt star-alt star-alt

"We purchased a car for my elderly father & the experience from beginning to end was second to none. I want to give a big shout out to Harriet in the finance department at Southampton & Becky in Bradford it was a brilliant service. Honestly if you use Carsa you won’t be disappointed. Thank you "

6 months ago

Chris Medcalf star-alt star-alt star-alt star-alt star-alt

"Fantastic help from start to finish. No pressure on us either to buy. George was fantastic throughout our purchase, very helpful and knowledgeable. Free coffee machine too!"

6 months ago

Shaun star-alt star-alt star-alt star-alt star-alt

"Great customer service "

6 months ago

Kate Winsper star-alt star-alt star-alt star-alt star-alt

"Amazing customer service. Lauren at the Cannock branch was so helpful. She was really friendly, approachable and easy to talk too. We never felt like anyone was pushing anything on us. Would definitely go back if we were looking for another car. "

6 months ago

Consumer star-alt star-alt star-alt star-alt star-alt

"Eric was really helpful and made sure everything was great with our vehicle before we left. Great service"

6 months ago

Wewe Pipik star-alt star-alt star-alt star-alt star-alt

"Very pleased with service from enquiry to collection. Malcolm Effeny Who was great during getting finance approved and getting warranty for whole contract duration. At collection in Mountsorrel branch, Shabs and Raith, who were really helpfull and made collection such a quick and smooth process."

6 months ago

Sukhvinder Singh star-alt star-alt star-alt star-alt star-alt

"I have nice experience with Eric very happy with car "

6 months ago

Edward Jones star-alt star-alt star-alt star-alt star-alt

"The process was simple and they called throughout, Liam was great and tried getting me the best rates. The car was delivered and their post sales were helpful. They nail selling and deserve 6 stars."

6 months ago

Ruth Rutherford star-alt star-alt star-alt star-alt star-alt

"Sidra lovely lady great service in the end "

6 months ago

Jonathan Masih star-alt star-alt star-alt star-alt star-alt

"I had a chip in my windscreen when I was sold the car but only noticed it on the way home, when i contacted the after sales care team, they sent an email saying they can do nothing to help me. Really poor service. "

6 months ago

Julie Richardson star-alt star-alt star-alt star-alt star-alt

"Bradford Becky was very helpful from the start and explained everything to me. She helped me chose a lovely car. She was so kind as was her colleague Bailey who took us on a lovely test drive. I have had a very good experience and will definitely use them again. "

6 months ago

Muhammad ZiaulHaq star-alt star-alt star-alt star-alt star-alt

"Bailey and Sidra at Bradford was absolutely fantastic, had such a great and smooth experience, would highly recommend them. Brilliant service, thank you!!! "

6 months ago

Eric Thomas star-alt star-alt star-alt star-alt star-alt

"Rupa at Halesowen was superb, but I was not impressed with Caroline..."

6 months ago

Robert Gillespie star-alt star-alt star-alt star-alt star-alt

"Dan Dean was very helpful and knowledgeable. Would definitely recommend."

6 months ago

Ben star-alt star-alt star-alt star-alt star-alt

"Eric was great. Really helpful "

6 months ago

philip churchill star-alt star-alt star-alt star-alt star-alt

"Very friendly and attentive staff with Lauren and jake going above and beyond to help us at the Cannock branch"

6 months ago

HSK star-alt star-alt star-alt star-alt star-alt

"Was able to go and do a same-day purchase at Carsa Mountsorrel for a BMW 1 series. Car was in great condition minus some stone chips on the bumper but they offered to cover the repair for that. Buying experience was great and Shabs was very customer-first in his assistance and had a consultative approach so special shoutout to him. Would use them again."

6 months ago

Philip Hoggarth star-alt star-alt star-alt star-alt star-alt

"Excellent service Ellis,Jamie and Shannon were really friendly and informative definitely would use them again "

6 months ago

Muhammad mumtaz star-alt star-alt star-alt star-alt star-alt

"Bailey and amber from the bradford branch were excellent "

6 months ago