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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Hayley Prosser star-alt star-alt star-alt star-alt star-alt

"Abdullah was very helpful, test drive was great."

8 months ago

Piers Eastwood star-alt star-alt star-alt star-alt star-alt

"No pressure environment for buying the car"

8 months ago

customer star-alt star-alt star-alt star-alt star-alt

"Lauren at Cannock was great to deal with. Helpful and no hard sell she dealt with my purchase without any issues. Would definatelly use Carsa Cannock again and recommend to others"

8 months ago

Fortesa star-alt star-alt star-alt star-alt star-alt

"We recently bought a car from Carsa and we had a very positive experience. We dealt with Jordan in the Towcester branch and we have nothing bad to say about him. He was so patient, spent almost 2 hours with us going through all the options and explaining everything in layman’s terms. For the test drive, he offered to come with us or for us to go alone, which..." Read more

8 months ago

Niki Davies star-alt star-alt star-alt star-alt star-alt

"A seamless experience and very impressed with Isaac and how he conducted himself during the whole time. It has been a friendly stress free experience and we have not felt pressured to buy the after sales products, although these were fully explained to us. The place has a quiet calmness about it which felt good and everyone had a smile on their face who we..." Read more

8 months ago

Ben Armstrong star-alt star-alt star-alt star-alt star-alt

"Easy transaction and pleasant service from the sales team. "

8 months ago

James Jackson star-alt star-alt star-alt star-alt star-alt

"Great experience, Sidra was more than helpful and provided a great service. Would certainly recommend. Cheers "

8 months ago

Customer star-alt star-alt star-alt star-alt star-alt

"Amazing service ."

8 months ago

Herbie star-alt star-alt star-alt star-alt star-alt

"Everyone at Carsa Bradford were brilliant with me and my family, Thanet made sure we got the best deal for my car. Bailey was so nice and helped me with everything and made sure I was happy with everything."

8 months ago

David Willmin star-alt star-alt star-alt star-alt star-alt

"Great service at enquiry stage via email and text. Really helpful that the car could be transported to a closer location. Unfortunately the car didn’t arrive at the garage as confirmed. Arrived a day late. Few niggles with the car - radio doesn’t work, no car mats, usb stick missing, just 1 key - but otherwise a good car."

8 months ago

Libo209 star-alt star-alt star-alt star-alt star-alt

"Very accomodating and felt I was dealt with fairly in each communication."

8 months ago

Mr Aziz star-alt star-alt star-alt star-alt star-alt

"Stay away!!! Be careful as the specification in the description is not the same as the actual spec due to them using AI! Called in to order a car. Made it very clear that a certain feature was a must have and I wouldn’t proceed otherwise. Was assured the car had this feature. Decided to go ahead. After 5 calls confirming it had the feature, finally they c..." Read more

8 months ago

Julia Young star-alt star-alt star-alt star-alt star-alt

"Well where do I start Drove 110 miles to view what I was led to believe a car in good condition 18 months old. Quick enough to take £99 to reserve the car The customer waiting area is diabolical no privacy at all rush rush rush can't hear your self think. Not a very caring attitude at all. We were asked by Steve if we had been seen to the answer was no..." Read more

8 months ago

leon walker star-alt star-alt star-alt star-alt star-alt

"Top quality service, big thanks to Lauren at Cannock!"

8 months ago

Camtab star-alt star-alt star-alt star-alt star-alt

"Both Becky and Penny made a good job of both entertaining and selling to me. They explained everything very clearly and made it fun. I cannot fault one aspect of their approach."

8 months ago

David, Harrogate star-alt star-alt star-alt star-alt star-alt

"excellent hassle free purchase car exactly as described "

8 months ago

David Haggas star-alt star-alt star-alt star-alt star-alt

"We had been looking for a Mini for our son who is turning 17 in a few days. We looked at a fair few of these in numerous places both private and in dealerships as we knew what we were looking for. When we arrived at Carsa in Towcester and viewed the car, it quickly became apparent that this may be the one. It was very tidy but had not had the full detailed “..." Read more

8 months ago

Rob Brooker star-alt star-alt star-alt star-alt star-alt

"Krys at Gloucester couldn’t have been more helpful. Straight talking and to the point, wasn’t pushy at all. Really happy with the level of service I received from him!"

8 months ago

steven doncom star-alt star-alt star-alt star-alt star-alt

"Great service. Friendly staff "

8 months ago

Mathius Benfield star-alt star-alt star-alt star-alt star-alt

"Abdullah was very helpful and insightful he helped me to find the car I was looking for at a great price top service. Not only did they help my find a cat Abdullah helped me return my hire so that I could drive away in my new car. "

8 months ago

Sarah Adekoya star-alt star-alt star-alt star-alt star-alt

"Prompt response when I showed interest in one of their car in getting me across to a lender, Excellent customer service. Although slight misunderstanding to frustrate me but it was absolutely handled very well and compensated . My experience with them was friendly classic and professional. Good office atmosphere and polite staff. I will recommend Carsa 100%...." Read more

8 months ago

Ed gardener star-alt star-alt star-alt star-alt star-alt

"Very helpful guy called Mike. Everything sorted smoothly and efficiently. Thanks "

8 months ago

Mrs Amanda Raithatha star-alt star-alt star-alt star-alt star-alt

"Price of car was competitive. Communications initial was good . Thereafter calls were not return. On collection day they were busy so handover was rushed To test drive a car - you had to pay a deposit of £99 and guess what the admin fees for buying a car was £99"

8 months ago

Customer star-alt star-alt star-alt star-alt star-alt

"Jordan at Carsa was amazing arrived at the showroom and the car was out ready and waiting .customer services was great very friendly, confident know what he was talking about and completed the sale and drove away the same day. "

9 months ago

Eddie Jones star-alt star-alt star-alt star-alt star-alt

"This review is one that I thought was going to be a tale of wo but actually turned out to be a tale of wow. We brought a Volvo XC40 from Carsa Gloucester, on our way home a warning light came on and the car went into limp mode, we were to far from Gloucester to go back. The next morning I took the car back to the Gloucester branch. Adam, the production mana..." Read more

9 months ago