About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader Rachel
Mr andrew sutherland
"Only the time waiting around marred the experience, otherwise excellent!!"
4 months ago
Mrs Vasari
"We had a great experience purchasing a car from Carsa. The salesperson was very informative and we felt the whole process was not rushed. Shabs was clear and answered all our questions throughout the day."
4 months ago
Lisa Marie Moore
"The service seemed really good, efficient and friendly. Unfortunately the car we requested and paid the £99 to test drive, had the incorrect spec. So wasn't suitable. Telephone staff and the staff in the sales office were great. Sadly, this is all let down by me having to chase for my refund. Its been 10 days, I've just been told it wasn't processed, so I..." Read more
4 months ago
Danielle Fitzgerald
"We were welcomed with a smile and made to feel valued. Katie talked us through the entire process from our car value to our new purchase, she was very courteous and polite. Katie offered hot drinks whilst we waited for our own car to be valued. Overall it was a very pleasant experience, I would recommend Katie as your sales person."
4 months ago
Mr Stephen Lugg
"Wonderfully welcoming, professional, relaxing and overall superb service. Put at ease immediately. Straight forward process and nothing was a bother. Couldn't recommend highly enough!"
4 months ago
Mr Morgan
"Great service, friendly team, taking the time to make sure you are comfortable and fully understand the process."
4 months ago
Chris
"Easy experience and very helpful with little pressure to buy. Very happy with the car and the whole process from support to completion."
4 months ago
IAN BRYANT
"All very good services"
4 months ago
Andrew Sturt
"Fantastic service, Tom was very helpful"
4 months ago
Customer
"Very good service from all departments I dealt with. Calls and emails were returned promptly and any questions were answered quickly."
4 months ago
Sian
"The overall experience was not what you would expect from a car sale. What should have been an exciting day buying my dream car, was actually an awful day where I was left in a difficult position. I had been in touch with Carsa by phone less than a week before going to the dealership and had been assured that the car I was interested in had cruise control. T..." Read more
4 months ago
Jess Shaw and Alex Brown
"Joe from Bishop Auckland provided excellent service. Very much was customer focussed not sales focussed. He answered all our questions and provided us with plenty useful information whilst not being pushy or forceful. Easily and quickly met our needs and got us on a test drive with no hassle. A perfect member of staff for Carsa. Would 100% recommend - Jess a..." Read more
4 months ago
Mr Delgado
"Had a good experience with Carsa. Everything was done in a couple of days"
4 months ago
Callum Ripley
"Joe from Bishop Auckland set up everything for when I arrived and made the process easy and professional. The whole process took less than 3 hours from test drive to drive home with the car."
4 months ago
Sam & Shane
"Good service, not pushy and all very helpful. Sidra on the front desk was amazing and polite, always asking if we was ok and interacting with our young baby. Tracy in store was also really polite and tended to all our needs. The online sales team were also good, Tom and Joe could not do more to help us Great effort guys keep up the good work 👌"
4 months ago
Anthony Cauchi
"Apart from being so far away from my home Carsa did everything right."
4 months ago
Carly Shackleton
"Had a seamless experience from my reservation of my car, right through to collection. Tracy was very helpful, pleasant and answered all our queries during our visit to the Bradford branch. All in all well recommended."
4 months ago
Robert Taylor
"When car arrived it definitely did not have a full check!! The Tyres are just legal need to change them bout 2months time £400.front left tyre was half flat leaking valve stem !! Both key fobs need new battery’s . Warning light on dash park pilot assist not working got to go to main dealer all they going to fix that problem an give me a courtesy car I will s..." Read more
4 months ago
David Jackson
"Great communication."
4 months ago
Janette Etchells
"Katie was quite attentive, didn't have to wait long. Showed us various cars and was happy doing so. Asked a few questions which she answered and when she wasn't sure she found out for us"
4 months ago
Valentin Dumitrescu
"Very good service"
4 months ago
Kenneth Burns
"Bribery to recall Subject Access Request. I have never been placed in a position where i have had to place an official Subject Access Request with a Car Dealership for me to prove that something was not explained to me at the point of purchase, despite being informed after the fact that I had "signed" to say i had been explained about this vital piece of inf..." Read more
4 months ago
Huw Jones
"The service I have had from Carsa business leasing has been absolutely atrocious. All was sunshine and promises to start with, but when my situation proved to need a bit more work communication just stopped. Several emails sent with no responses, numerous telephone messages ignored, nothing until I spoke with customer service and told them my next step would..." Read more
4 months ago
Mr and Mrs Lewin
"Impressed by the helpful and knowledgable staff"
4 months ago
"I recently brought a car from Carsa Birmingham. The team were incredibly helpful, particularly Martin, Mike M and Bernard. All my questions were dealt with along the way, which made the process very smooth, I feel they have excellent customer service."
4 months ago