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Carsa Reviews & Testimonials

4.5 (4,686)

Reviews: 4,686


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Shannon Reeder star-alt star-alt star-alt star-alt star-alt

"Brilliant service, thank you Tracy!"

2 years ago

Cigdem Ulu star-alt star-alt star-alt star-alt star-alt

"I bought my car with Carsa Bradford. All the team was so friendly and helpful. I would like to thank Tracy. She really did a great job. Sidra and Isy were very helpful. They were so lovely. I can’t thank you enough."

2 years ago

Brandon star-alt star-alt star-alt star-alt star-alt

"I turned up unannounced on the Saturday but close to closing time however the staff helped me with my initial enquiry then suggested I book an appointment for the next day so I could take a vehicle out for a test drive. When I returned the next day, literally everyone knew my name and I was made to feel very welcome. In particular I was helped by a young lad..." Read more

2 years ago

Richard Koncz star-alt star-alt star-alt star-alt star-alt

"Great service!very helpful stuff."

2 years ago

Masu star-alt star-alt star-alt star-alt star-alt

"Sidra was very helpful and informative. She was attentive and made the experience as comfortable and simple as possible. Would recommend :)"

2 years ago

Roselyne Folake Odusanya star-alt star-alt star-alt star-alt star-alt

"All staff were quite friendly and helpful. Environment was quite relaxing..it was oir furst car exchange experience, so I really didn't know what to expect but Ella was our host and she was quite friendly and helpful. We got our car exchanged in a few hours, and they made sure to take us through things to do to have a good experience with the car."

2 years ago

olakunle star-alt star-alt star-alt star-alt star-alt

"VERY GOOD CAR DELEARS"

2 years ago

Sean Dickinson star-alt star-alt star-alt star-alt star-alt

"Really pleased with the process and support I had throughout- very professional and a pleasure to do business with. Would definitely consider buying from CARSA again."

2 years ago

Narcis Vlastari star-alt star-alt star-alt star-alt star-alt

"Andreea and Caitlyn were very friendly and helpful. Was a busy day, but they tried their best to make us wait as little as possible. Car purchase experience was very different from before, with well structured zoom metings with the manager to discuss the details. All smooth and straightforward. Went home with a new car"

2 years ago

Julie Holden star-alt star-alt star-alt star-alt star-alt

"Very friendly staff but very busy, had to wait 1hr 20mins after our appointment time to be seen."

2 years ago

Rowan Richards star-alt star-alt star-alt star-alt star-alt

"Enquired about a car I was interested in, and was booked in for an appointment to test drive and collect the car a few days later - they guided me through the whole process and it was definitely the easiest car buying experience I’ve had so far."

2 years ago

Kevin Wright star-alt star-alt star-alt star-alt star-alt

"Overall good dealing with the team at Southampton however the final handover, making the transaction, was done over a Zoom call with someone at, I assume, head office seemed a little impersonal and rushed. It didn’t help that mobile signal there is not very good which prevented payment going through and caused a bit of an issue. Nobody bothered to mention..." Read more

2 years ago

Daniel Chapman star-alt star-alt star-alt star-alt star-alt

"On Feb 3rd I paid a visit to view a Mercedes C220, after the test drive I told Sidra (who was very good) about an issue with steering alignment, as I demonstrated it to her whilst out on the test drive. Upon placing the deposit on Sunday 5th Feb, I noted with Tracy a few issues that needed to be rectified, The agreement was: Rear tyres odd: one side is a win..." Read more

2 years ago

Ted k star-alt star-alt star-alt star-alt star-alt

"Fantastic service, Prem, Jacob and Dan were great, highly recommended"

2 years ago

Kathleen Curran star-alt star-alt star-alt star-alt star-alt

"It was a no pressure experience with a helpful and knowledgeable team."

2 years ago

Sharon willday star-alt star-alt star-alt star-alt star-alt

"Excellent service no pressure"

2 years ago

Noor Ali star-alt star-alt star-alt star-alt star-alt

"Pretty decent overall, quite a long wait in the showroom to complete the purchase but otherwise all good. Ella was excellent, as was Jerry"

2 years ago

olakunle ogunsakin star-alt star-alt star-alt star-alt star-alt

"Bery fantastic woman I love to meet her again"

2 years ago

Nicoleta Teglas star-alt star-alt star-alt star-alt star-alt

"Prem was a very good agent! Lovely to work with him"

2 years ago

Nadia star-alt star-alt star-alt star-alt star-alt

"Sadia was super helpful and polite. Explained each step of the process and was able to support the part X smoothly. Good Vibes :)"

2 years ago

Inez star-alt star-alt star-alt star-alt star-alt

"Anna was great, felt relaxed. Very helpful throughout"

2 years ago

Alan Sawyer star-alt star-alt star-alt star-alt star-alt

"Great sales staff all good at getting you excited about buying a new car, handover team brilliant with doing car ownership and tax etc. Then unfortunately once they have you money and your waiting for you car to be valeted all you see is two cleaners mucking about and not really doing much. I watched for 20 mins while they did nothing apart from dry humpin..." Read more

2 years ago

Ellie star-alt star-alt star-alt star-alt star-alt

"Anna was very welcoming and went above and beyond to make our experience as easy as it could've been. There was a few issues that were out of Anna’s hands but she was still very reassuring."

2 years ago

Claire Roberts star-alt star-alt star-alt star-alt star-alt

"Absolutely great service from Kaitlyn, Hayden and Russ in the showroom and Steve in the call centre. Very professional, super friendly and all round pleasure to do business with! Definitely recommend this garage!"

2 years ago

James . P star-alt star-alt star-alt star-alt star-alt

"I was treated with lots of attention by Atif and I definitely would recommend Carsa."

2 years ago