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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Mr craig davies star-alt star-alt star-alt star-alt star-alt

"Good service. Tracy was excellent."

2 years ago

Shaun Kay star-alt star-alt star-alt star-alt star-alt

"Excellent service by Kieanna and the team, nothing was to much trouble"

2 years ago

Molly Mc star-alt star-alt star-alt star-alt star-alt

"Really happy with my purchase and had no issues at all. Everyone I spoke to at each step was really polite and helpful. When I went to collect the car the staff onsite at Southampton were all very accommodating and friendly, especially Andreea and Adriana, Malcolm (who I spoke to one teams), the manager and the 2 sales guys I spoke to (sorry, I didn't get th..." Read more

2 years ago

Paul D. star-alt star-alt star-alt star-alt star-alt

"Great buying experience, excellent communication throughout, greeted by the very efficient Sadiya and given a good test drive, order form and paper work completed in a very comfortable handover suite, with Steve explaining explaining all the relevant documents very clearly. Oh, and the car is amazing :-)"

2 years ago

Mr Steven Womersley star-alt star-alt star-alt star-alt star-alt

"Purchased a Peugeot 3008 allure from Carsa.Went to view their extensive range of stock.Was greated warmly by sales staff that then left us to browse with no pressure.Returned next day to purchase the vehicle as looked at other company's stocks that didn't compare.Great prices and good part exchange.Fabulous staff,friendly and very professional.No pressure sa..." Read more

2 years ago

Richard Furness star-alt star-alt star-alt star-alt star-alt

"Had a small problem Sorted it out instantly"

2 years ago

Michael John star-alt star-alt star-alt star-alt star-alt

"Excellent service and would highly recommend. Atif was warm and welcoming and ensured that we had a great buying experience."

2 years ago

Liam H star-alt star-alt star-alt star-alt star-alt

"Couldn’t be happier with the experience, Sidra, Hein and Jeff couldn’t do enough to help!"

2 years ago

Sahit Shuti star-alt star-alt star-alt star-alt star-alt

"Good communication, and very grateful."

2 years ago

Janice Preston star-alt star-alt star-alt star-alt star-alt

"I though Atif was extremely thorough and professional but the dealing after in the office via tv was not great. Kept breaking up."

2 years ago

Marcos Barros star-alt star-alt star-alt star-alt star-alt

"Anna did great job"

2 years ago

shahin hosseini star-alt star-alt star-alt star-alt star-alt

"Great customer service,nice and kindly lady call sadiyah.speak clearly and I’m happy"

2 years ago

Simon Britton star-alt star-alt star-alt star-alt star-alt

"Sadiya and her team were a dream to deal with, effortlessly handover."

2 years ago

Josh star-alt star-alt star-alt star-alt star-alt

"After notifying Carsa about an issue I had experienced since the purchase of my vehicle, both Joseph Allen and Jordana Clarke delivered a great experience and end result. The provided updates at the times that they promised during a busy Festive period, thank you to you both!"

2 years ago

Jamil Chaudary star-alt star-alt star-alt star-alt star-alt

"Very good company !"

2 years ago

Beth Dowdeswell star-alt star-alt star-alt star-alt star-alt

"Sidra has been brilliant! Very helpful and friendly and approachable. Thank you!"

2 years ago

Dan Stoyle star-alt star-alt star-alt star-alt star-alt

"Great service, thanks Hein, Malcolm and Kianna"

2 years ago

Mr Sam Giles star-alt star-alt star-alt star-alt star-alt

"We were told the car would arrive at the Bradford branch on 3rd Jan and we would get a call that day to arrange collection on the 4th. We heard nothing and had to call ourselves on the 4th to be told it had not arrived and no one knew the eta. It didn't arrive until the afternoon of the 4th meaning I had to cancel important plans. Once we got there the servi..." Read more

2 years ago

Abanoub star-alt star-alt star-alt star-alt star-alt

"Honest and efficient"

2 years ago

Paula Happy Customer star-alt star-alt star-alt star-alt star-alt

"The people at the swan wick were very helpful and alway’s had a smile on there face , This means a lot. Also nothing was to much trouble It was raining a lot that day and they came out with umbrellas How nice was that Thank you"

2 years ago

Customer sally rumfitt star-alt star-alt star-alt star-alt star-alt

"Okay I decided to wait until I had purchased the car to write this. And this is a review for over all as some bits were a 5 Russell coming to rescue me when I couldn't start the car( my error) was definitely a 5 having access to a loo and hot drinks offered also a 5 however Ideally I would want to give 3 1/2 stars but this wasn't an option The staff were lo..." Read more

2 years ago

Eddie star-alt star-alt star-alt star-alt star-alt

"Absolute shambles. Buying the car was ok and straight forward. However cut to two days later after pick up. The car broke down, It was recovered and fixed, the engine went 2 days after that. I had the car 4 days and the engine went. I’d lost trust in the car and didn’t want it, it clearly had underlying issues. The customer service from this point on was abs..." Read more

2 years ago

Mr paul johnson star-alt star-alt star-alt star-alt star-alt

"Very pleased with everything. Car that I bought is fantastic. Thank you Tom."

2 years ago

Inge Verster star-alt star-alt star-alt star-alt star-alt

"Really helpful service from Harvey and the whole team."

2 years ago

Matt star-alt star-alt star-alt star-alt star-alt

"Brilliant professional process from start to finish. Honest, open and reliable company who did exactly as original advertised. A pleasure to deal with, particularly Tracy from the Bradford site and Steve from head office. Would highly recommend!"

2 years ago