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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Nyasha Shamu star-alt star-alt star-alt star-alt star-alt

"Tried their best for the process to be a success and at the end of the day I managed to get a big smile "

a year ago

Andrew Jones star-alt star-alt star-alt star-alt star-alt

"Dan at carsa Cannock was brilliant! Excellent service and very helpful! Highly recommend "

a year ago

DOMINIC TAYLOR star-alt star-alt star-alt star-alt star-alt

"Went to browse... left with a car... thank you Dan Dean! 😂"

a year ago

Reindorf Sarpong star-alt star-alt star-alt star-alt star-alt

"Hamza was brilliant and very efficient. It was a busy day and it took sometime but I totally understand… very knowledgeable man.. his pay should be raised "

a year ago

Trev E Bacon star-alt star-alt star-alt star-alt star-alt

"Great communication and quick trade-in price (thanks Marcos and Caroline). Not found the right car quite yet but won't hesitate to buy from Carsa should it appear. A big shout-out to Alicia too, thank you for your input."

a year ago

Karl,Moore star-alt star-alt star-alt star-alt star-alt

"Apologies first as I don't remember the names, but the team at the Shrewsbury branch were fantastic, very polite and knew their way around the cars, they were able to answer all my queries. No pressure tactics were used and felt comfortable throughout the meetings. This team are a huge asset to Carsa and I fully appreciate their hard work."

a year ago

Paul Chamberlain star-alt star-alt star-alt star-alt star-alt

"Great customer service going above and beyond so that we could drive away our new car. Big thanks to Lauren and Dan at the Cannock site. "

a year ago

Lee Howard star-alt star-alt star-alt star-alt star-alt

"Good service, very helpful and would highly recommend. "

a year ago

Andy B star-alt star-alt star-alt star-alt star-alt

"Went to Mountsorrel to view a Honda Civic sport. Car on the surface looked great. Until I went to check the A/C... It didn't work. After that I couldn't trust a thing about their "204 point check". If they didn't get the A/C what else did they not check. Salesman said they would fix the A/C if I bought the car and not before, Laughable."

a year ago

Jorge Antunes star-alt star-alt star-alt star-alt star-alt

"Advert was presented well online, sales team were professional although I was disappointed that car did not have a service history. This was not clear upfront and can affect value of the car but was not reflected in the price. Found some issues with the car after the sale and raised them via customer support help line. The help line system responds quickly..." Read more

a year ago

Elizabeth star-alt star-alt star-alt star-alt star-alt

"A great choice of vehicles and great customer service from Shannon and Aiden at the Durham branch."

a year ago

Elizabeth star-alt star-alt star-alt star-alt star-alt

"A lot of vehicle choice at reasonable prices."

a year ago

Tony Fry star-alt star-alt star-alt star-alt star-alt

"Pretty smooth, would have been nice to have a little more charge in the car, but was a good excuse for some food and a recharge before heading home."

a year ago

Steve Rooke star-alt star-alt star-alt star-alt star-alt

"Super experience from start to finish with Becky. Allowed plenty of time to test-drive the EV we eventually bought with no gimmicks and pressurised sales nonsense. "

a year ago

mark woodley star-alt star-alt star-alt star-alt star-alt

"7 out of 10 due to below"

a year ago

Deep Kaur star-alt star-alt star-alt star-alt star-alt

"Lovely customer service as always. Shabs has been amazing and a great help. "

a year ago

Dear Mr Piazzolla star-alt star-alt star-alt star-alt star-alt

"Very professional"

a year ago

Donna Mills star-alt star-alt star-alt star-alt star-alt

"Fantastic service from Mitchell at Cannock branch of Carsa from start to finish, lovely kind and patient person would definitely recommend "

a year ago

Jannine Holtham star-alt star-alt star-alt star-alt star-alt

"Outstanding customer service "

a year ago

Karen Lunn star-alt star-alt star-alt star-alt star-alt

"Friendly & knowledgeable team at Cannock Carsa. Mitch was so helpful & gave no pressure to make any decisions. Would highly recommend ro anyone & will definitely be visiting Carsa in the future."

a year ago

Gareth R star-alt star-alt star-alt star-alt star-alt

"Asked for an appointment with Carsa Southampton. They booked me in for an appointment and sent me a text confirming the date and time (spelling my name wrong). I drove an hour to get there and found they were closed at the time of my appointment and there was only a voicemail message available when I called. Avoid!"

a year ago

Joanne Bourne star-alt star-alt star-alt star-alt star-alt

"The sales team could not have been any more helpful in helping me find my new vehicle"

a year ago

CP star-alt star-alt star-alt star-alt star-alt

"Thank you to Kyle and colleagues. Visited today to view cars, found ourselves making purchase. Experience was pain and pressure free. Friendly and calm atmosphere. Kyle was helpful and attentive (not over-attentive). Highly recommended. "

a year ago

Mr Jordan Elmore star-alt star-alt star-alt star-alt star-alt

"Hein in head office and Sidra in Bradford were both fantastic"

a year ago

Chris Ellis star-alt star-alt star-alt star-alt star-alt

"Excellent service from the moment stepping into the dealership. Was dealt with by libby and shak. Dealt with efficiently. At the Bradford branch. Highly recommend."

a year ago