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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Daniel Gumsley star-alt star-alt star-alt star-alt star-alt

"Brilliant customer service from start to finish!"

2 years ago

Mr Robin Marston star-alt star-alt star-alt star-alt star-alt

"Excellent and friendly service. Anil was superb throughout, not pushy, but informative. Couldn't have made the experience any smoother. Many thanks and we would certainly use Carsa again in the future."

2 years ago

Gerard Corriette star-alt star-alt star-alt star-alt star-alt

"The staff were very polite and friendly during the process. I didn't not feel under any pressure at any time."

2 years ago

simon biddlecombe star-alt star-alt star-alt star-alt star-alt

"Great friendly staff. Very knowledgeable"

2 years ago

Lee R Francis star-alt star-alt star-alt star-alt star-alt

"Great experience at Carsa Bradford. Sidar was very helpful. Car presented excellent VFM and it was a pleasure doing business."

2 years ago

Kana Aravinthan star-alt star-alt star-alt star-alt star-alt

"Do not buy a car and do your review as they will encourage you to do so (immediately-do not fall for CARSA trick) ,do the review after few months after you have driven the car properly and also properly checked by AA or RAC etc if possible, I had a really bad experience with CARSA , bought a car for nearly 12K last July and done only 3000 miles so far and i..." Read more

2 years ago

Steve Cave star-alt star-alt star-alt star-alt star-alt

"When I look back at my buying experience, It felt like I'd only been there for 5 minutes and I was being to asked to fill in my experience already, asking to rate the young lady who met me when I arrived. When my car was driven for a test drive to make sure there valuation was correct. Then over a video link came the old story this wasn't right and we need..." Read more

2 years ago

daniel s star-alt star-alt star-alt star-alt star-alt

"Very good service. Thank you"

2 years ago

Paul Miller star-alt star-alt star-alt star-alt star-alt

"Great friendly service from start to finish in Loughborough. Particularly Prem who saw to us. Test drove the car on time, and was happy with the sale overall. Even revaleted the car before we left. We did have quite a wait to process the admin though, I think that was staffing issues at head office rather than the branch."

2 years ago

Reece star-alt star-alt star-alt star-alt star-alt

"Really bad service from sales team! Raised with customer care but nothing back after teo weeks! However really good service at the loughborough branch from (Prem) was really helpful and polite!!"

2 years ago

Matthew Stowell star-alt star-alt star-alt star-alt star-alt

"We travelled from Taunton to Southampton the staff meet us were very friendly and helpful,gave us a very fair price for our car, excellent service will recommend to anyone, five star"

2 years ago

Mireille star-alt star-alt star-alt star-alt star-alt

"Quote stated “on the road price”, after I’d paid for the car was then asked to pay road tax. Manager apologised, agreed it was misleading & offered £25 petrol as compensation (car tax was £180). Confusion with comms beforehand too. Agreed date/time for collection with Andrea, then received a message the next day to arrange date/time. Tried calling 3 x to cl..." Read more

2 years ago

Serena Powell star-alt star-alt star-alt star-alt star-alt

"Kieanna looked after us very well. All of the staff were helpful, which made what can be a stressful experience a breeze. I would recommend Carsa and would definitely consider using them in the future."

2 years ago

Ian Mowbray-Williams star-alt star-alt star-alt star-alt star-alt

"Very relaxed sales approach and honest sales person"

2 years ago

K Paynter star-alt star-alt star-alt star-alt star-alt

"Tom looked after us very well , they were extremely busy but Tom never rushed us with any decision . Buying the car was extremely easy and efficient. Would recommend and would definitely use again . Since I have had the car the device light was still on and the have gone over and above to sort this out for me as quickly as possible."

2 years ago

Bella star-alt star-alt star-alt star-alt star-alt

"Mystified by the good reviews. We wanted a car but they wouldn't hold it for more then 3 days. They still took our deposit though. Then someone else reserved it and they held it for 5 days. Then they released it but we decided not to proceed as it felt fishy. Then my phone bill came thorough and I had a load of charges from calling their 0845 number from w..." Read more

2 years ago

Mohammed Rifaat star-alt star-alt star-alt star-alt star-alt

"All went smoothly. Very helpful"

2 years ago

Johnny Turner star-alt star-alt star-alt star-alt star-alt

"Tom made the buying journey very easy for us! Quick replies to emails and everything was explained clearly. Happy to answer all the questions we had relating to the cars history. Would absolutely recommend! Also the team at the Bradford (our local Carsa) were very good when we collected it! 10/10 Folks!"

2 years ago

chris bailey star-alt star-alt star-alt star-alt star-alt

"tbh who likes dealing with car salesmen? Dealing with the sales team was less painful than I expected and all done remotely. I did come away thinking I got a good deal on a Tesla."

2 years ago

Rochelle star-alt star-alt star-alt star-alt star-alt

"Fantastic experience with buying a car from Carsa. My sales agent on the day was Andreea. She was patient, kind and showed real knowledge and expertise. She took her time to answer all my questions in detail and help with anything and everything I needed. She was great! Thank you so much Andreea."

2 years ago

Phil & Claire star-alt star-alt star-alt star-alt star-alt

"Quick & easy to book appointment to test drive vehicle. Being trusted to take vehicle for a 30 minute test drive was lovely. Jess & Gideon were friendly & helpful, no pressure selling. Great experience all round. Would definitely recommend."

2 years ago

Lyn star-alt star-alt star-alt star-alt star-alt

"We had a fantastic experience today at Carsa. Prem could not have been more helpful. There was no high pressure selling, just honest facts and a quick and trouble-free transaction. Loved the car, although it was not the one we went to see, we got an even better one. Really pleased, would definitely use this company again."

2 years ago

customer star-alt star-alt star-alt star-alt star-alt

"Was served by Prem who was really friendly and helpful, made sure I was happy with the car I was buying and made sure we knew what was going on every step of the way, incredibly happy with the service from Prem and the rest of the Carsa team!"

2 years ago

Learning Space star-alt star-alt star-alt star-alt star-alt

"Many thanks to Tracy at Carsa, great customer service and excellent cars."

2 years ago

Ana star-alt star-alt star-alt star-alt star-alt

"SIDRA is very friendly and professional, providing excellent service."

2 years ago