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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

customer star-alt star-alt star-alt star-alt star-alt

"We can highly recommend Steve and the Carsa team. For their efficiency, and open communication "

6 months ago

peter cumiskey star-alt star-alt star-alt star-alt star-alt

"The salesman Kyle was exceptionally helpful , answering all my questions on an electric car."

6 months ago

zak guest star-alt star-alt star-alt star-alt star-alt

"Dan Dean was excellent, very helpful and went through everything thoroughly. "

6 months ago

Joe T star-alt star-alt star-alt star-alt star-alt

"Steve was fantastic, very helpful, very efficient! Super friendly! Great service overall!"

6 months ago

Consumer star-alt star-alt star-alt star-alt star-alt

"I can’t fault the services at Mountorrel CARSA however since my last review I have now become extremely disappointed and frustrated A fault on my car that was highlighted on the test drive has still not been fixed despite a number of trips to the garage which I’ve had to sort out getting myself there and back with no assistance on the few days I get of wor..." Read more

6 months ago

Molly Irish star-alt star-alt star-alt star-alt star-alt

"Amazing service from Eric, he was so professional and helpful with everything! I came to visit and 1pm and had a car delivered to me by 6pm. Can’t thank Eric enough for all he’s done!"

6 months ago

Nathan Wood star-alt star-alt star-alt star-alt star-alt

"Vehicle had to be returned to there prep centre in Southampton. Has currently been there for the last 2 weeks with no updates from the company as to what is going on. Had emailed multiple times last week with no reply. Ended up messaging a senior memeber of staff on LinkedIn who didnt even bother replying. Finally spoke to someone yesterday who said they wou..." Read more

6 months ago

Peter star-alt star-alt star-alt star-alt star-alt

"Had a great experience at carsa Bradford today very happy with my car thank you bailey and becky"

6 months ago

Leah Robinson star-alt star-alt star-alt star-alt star-alt

"Aidan, kyle and Shannon made my experience buying my car so easy, all three were so informative and made sure each step to buying my car was understood. I felt no pressure to buying any car and they even kept the branch open so I could view my car after work! Due to my age I couldn’t gain drive away insurance so one of the staff kindly drove my new car to my..." Read more

6 months ago

Dave Price star-alt star-alt star-alt star-alt star-alt

"Brought a car from Shrewsbury branch but was made to wait for a while because it was Sunday and finance companies took longer than usual but the branch manager Abbz made the wait pleasant. Made me a delicious coffee and also offered to fill my car up with petrol as compensation. Abbz is an asset to your new branch he’s really hands on with everything and gav..." Read more

6 months ago

Joe N star-alt star-alt star-alt star-alt star-alt

"Great service despite the extreme business of the showroom. Julie was helpful and informative with all the extras that are available with my finance. Big thank you to all the team "

6 months ago

Matthew Williams star-alt star-alt star-alt star-alt star-alt

"It was a great experience Adam and Malcom from the Halesowen branch were really helpful and friendly. Would recommend?"

6 months ago

Nick Smith star-alt star-alt star-alt star-alt star-alt

"Abs the sales manager at Shrewsbury was excellent. Very pleased with everything he did for me."

6 months ago

Alex star-alt star-alt star-alt star-alt star-alt

"Not my first experience with a garage but one of the best till this moment. I want to mention Harriet who was very patient and guided trough. I want to mention John C, very professional and supporive. Calum as well. Guys, see you soon as my lovely is planning to change her car too. "

6 months ago

Chris star-alt star-alt star-alt star-alt star-alt

"As previously mentioned regarding aftercare sales. Worse than p!ss poor. I won't be buying from these cowboys again. Be warned stay away ☠️☠️☠️☠️☠️☠️"

6 months ago

Rika Zubrzycki star-alt star-alt star-alt star-alt star-alt

"Really friendly people greeted straight away from javeria and Bailey offered drinks and a seat shown the car we wanted and test drove then delt with mo and Gary can’t fault them helped us leave with the car we wanted "

6 months ago

chrissie.lowebtinternet.com star-alt star-alt star-alt star-alt star-alt

"Humza was extremely polite, friendly and helpful - knowledgeable about his cars and didn’t try and push you into anything - made it a very pleasant experience and hopefully a super purchase "

6 months ago

Ryan star-alt star-alt star-alt star-alt star-alt

"I was served by Steve from Halesowen, top class service. He also went the extra mile to deliver my car to my home. Top bloke. Top service."

6 months ago

Isha Vyas star-alt star-alt star-alt star-alt star-alt

"We got our car from Carsa Southampton, got delivered in Mountsorrel. Eric was very good in handling and sorting out all our queries and handover car to us. Overall Good experience. Thanks"

6 months ago

Sophie Tinsdeall star-alt star-alt star-alt star-alt star-alt

"Went to the Bradford branch to purchase a car and it was a quick, easy, enjoyable experience! Bailey was really helpful and helped us set up the insurance and tax. "

6 months ago

DANIEL star-alt star-alt star-alt star-alt star-alt

"1 month ago I bought a Skoda Octavia from Carsa, remotely and had nationwide delivery. I must say the experience was all very positive. The transaction was straightforward. The delivery was as planned and the car itself was exactly what I wanted. "

6 months ago

Mick Rigby star-alt star-alt star-alt star-alt star-alt

"All staff at Carsa cannock go beyond what is expected they cannot do enough to help you.You are made to feel welcome as soon as you arrive, everything is made easy as possible and very quick while buying your car.Mitchell expecially made us feel at ease to ask any questions we wanted too."

6 months ago

Amanda Johnson star-alt star-alt star-alt star-alt star-alt

"Very pleasant to deal with Mitchell at the cannock branch very helpful would recommend taking a trip yourself to get your perfect car "

6 months ago

Christopher Rooney star-alt star-alt star-alt star-alt star-alt

"Very easy experience buying a second hand Seat Leon. Joe at head office was very helpful with sorting finance, and Eric at Mountsorrel was fantastic with organising the test drive and collection."

6 months ago

Lord Marcus star-alt star-alt star-alt star-alt star-alt

"Very helpful & good communication. I bought a car and drove it home the same day. Shame the mats had been soaked and I didn't know so the car stinks like wet dog! Locking wheel key missing but they arranged to get a new one. Over all nice fluid, freindly transaction. Would buy from here again."

6 months ago