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Carsa Reviews & Testimonials

4.5 (4,686)

Reviews: 4,686


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

customer star-alt star-alt star-alt star-alt star-alt

"Anna's customer service was brilliant. Impressed with the whole experience. The vehicle was immaculately presented. Very impressed."

2 years ago

peter smith star-alt star-alt star-alt star-alt star-alt

"Recently purchased our Jeep from Carsa Swanick and found the whole process was carried out with ease, John who dealt with us was great no pushy salesman in your face which was nice, he made us feel welcome. All in all it was a pleasant experience and would recommend."

2 years ago

James Baxter star-alt star-alt star-alt star-alt star-alt

"Ian was great very helpful and welcoming. Great job !"

2 years ago

Lianne Ditchfield star-alt star-alt star-alt star-alt star-alt

"Amazing experience throughout. All the staff I spoke to on the phones was so friendly and helpful. When I visited the Bradford showroom sadiya welcomed us and offered us a drink and sorted all the paperwork out. She then took me out for a test drive and we had a good drive and a chat. We then had a zoom call and Steve filled all the paperwork I needed and we..." Read more

2 years ago

Kirsty Airton star-alt star-alt star-alt star-alt star-alt

"Lauren was very friendly and welcoming, she made the whole experience easy and plesent. We would highly recommend dealing with Lauren and carsa. When first coming in we was also approached by sidra who we would also recommend."

2 years ago

Steffan Davies star-alt star-alt star-alt star-alt star-alt

"Professional and friendly service from Anna."

2 years ago

Decebal star-alt star-alt star-alt star-alt star-alt

"Great experience and very professional approach from Andreea and John i will highly recommend her"

2 years ago

Prudence Farhadi star-alt star-alt star-alt star-alt star-alt

"Thank you Sidra you were super lovely and helpful"

2 years ago

Kyle Wholton star-alt star-alt star-alt star-alt star-alt

"I bought a Honda Civic 2017 from Carsa Mountsorrel. The experience in-store was a 4/5, generally pretty decent service. The salesmen were all very polite and the premises was well kept. The aftercare wasn't great as I sent an email detailing a minor issue I had with my care within 1 week of sale and they ignored the email. 2/5 on aftercare I would say."

2 years ago

G Thompson star-alt star-alt star-alt star-alt star-alt

"Thank you to Ian at Carsa for looking after me with my enquiry, test drive and purchase of a new car. Superb service, attentive and friendly."

2 years ago

david caunt star-alt star-alt star-alt star-alt star-alt

"Kieanna and Rath very helpful smooth transaction"

2 years ago

Gordon McMullan star-alt star-alt star-alt star-alt star-alt

"Sidra was very helpful, and knowledgeable and professional during the process of trading in our car and buying our new one."

2 years ago

Callum star-alt star-alt star-alt star-alt star-alt

"Ian was fantastic and very informative so we ended up buying 2 cars! Thank you for your help"

2 years ago

Mr Pearce star-alt star-alt star-alt star-alt star-alt

"Told us the car was in perfect condition but this wasn’t true. Car tires also very low tread. Other issues with the car and found the service quite bad and process unpleasant."

2 years ago

Stephen Hoare star-alt star-alt star-alt star-alt star-alt

"Sidra was easy to talk to and explained the Carsa process in an easy to understand manner. A very straightforward method to buying a good used car at a decent price."

2 years ago

turjo studio star-alt star-alt star-alt star-alt star-alt

"I found the girl called Ana. She was really helpful. I like the service of carsa. They have so many collections of cars and you can easily choose your toy. They can find you exactly what you are looking for. 100% recommendations from my side."

2 years ago

Simon star-alt star-alt star-alt star-alt star-alt

"The whole process with Carsa , was really good. Great communication, kept me informed about my vehicle, when it was transferred upto my preferred pickup location, and the transaction process was excellent. I’d recommend this company to anyone, refreshingly transparent."

2 years ago

Paul Morton star-alt star-alt star-alt star-alt star-alt

"Sidra made us feel welcome and took care of our visit hope to be back to conclude the purchase soon"

2 years ago

Lynne star-alt star-alt star-alt star-alt star-alt

"Anna was great. Thank you for your time."

2 years ago

Ismaila Agbeleye star-alt star-alt star-alt star-alt star-alt

"I'm pleased with their operating system; just getting to their car lot in Southampton from London was worthwhile, and I gave Steve praise."

2 years ago

Flo star-alt star-alt star-alt star-alt star-alt

"We had a great experience buying from Carsa. The team were really friendly and relaxed yet organised. Ian was really helpful from start to finish and not once did we feel pressured. Would recommend to anyone."

2 years ago

Shane Hardy star-alt star-alt star-alt star-alt star-alt

"Quality experience, super friendly staff, extremely professional service. Sidra was excellent, very knowledgable and easy to deal with. A+++++"

2 years ago

William star-alt star-alt star-alt star-alt star-alt

"My first impressions were very good. I loved the car and purchased it with the agreement that a service and MOT would be carried out as part of the deal. They were both done. However my mileage on the MOT was recorded in km. I raised this with the sales manager who said it didn't matter, however it mattered to me. I've complained to customer care but they ha..." Read more

2 years ago

Lisa Birdsall star-alt star-alt star-alt star-alt star-alt

"Was called this am to advise the car I was due to view had arrived in Bradford early and I could make an appointment to see today instead of the 3 days time they originally told me. I was travelling from Leeds. At arriving Carsa Bradford there was only 1 customer advisor as “everyone has called in” and he was sure the car I came to view wasnt there Long stor..." Read more

2 years ago

Deana West star-alt star-alt star-alt star-alt star-alt

"lan was amazing in the Swanwick branch. He got us an amazing deal on a beautiful car and extremely informative. Been a great experience from start to finish. I highly recommend him and I wouldn't go anywhere else now after this fantastic experience!"

2 years ago