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Carsa Reviews & Testimonials

4.5 (4,686)

Reviews: 4,686


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Erum star-alt star-alt star-alt star-alt star-alt

"The team were great especially Sidra who made the whole process run smoothly and professionally"

2 years ago

MUHAMMAD ABU BAKAR ALI star-alt star-alt star-alt star-alt star-alt

"Abu Bakar he was the man!! Very professional great service."

2 years ago

Ada/Jacky star-alt star-alt star-alt star-alt star-alt

"I am so happy today the service for Sadiya. She has help me full explain and I am happy to buy my new car here."

2 years ago

Ceiran star-alt star-alt star-alt star-alt star-alt

"Very helpful staff, everyone at Southampton and up in head office. Even at the busiest of times they all made sure that I felt welcomed and that I left pleased and satisfied. Definitely recommend!!"

2 years ago

Jeffrey Smith star-alt star-alt star-alt star-alt star-alt

"Wasn't sure what to expect from this company. The ads looked good, the prices seemed very competitive, and the car was just what I was looking for - and there weren't many about of the exact specification. So I gave it a try. They seem to be fairly new to the market of view/buy online used cars. They sit somewhere between the traditional SH car showroom..." Read more

2 years ago

Josh star-alt star-alt star-alt star-alt star-alt

"The whole process took around a day from start to finish thank you to Ellie Rope the sales exec, meeting demands in a timely manner. Handover was smooth as can be, thank you to Firaz and Jerry for making it as simple as possible. And a final thank you to Sidra and Ishy who went out of their way to help after hours with the swap of a private reg last second..." Read more

2 years ago

Abdallahعبدالله Abdallah star-alt star-alt star-alt star-alt star-alt

"excellent service from firaz very helpful lad and also from the young ladies sidra and saadiya and ishaaq the team were great!"

2 years ago

Iram Ali star-alt star-alt star-alt star-alt star-alt

"Very helpful and friendly staff, especially Jacob Definitely recommend to friends"

2 years ago

ahmet star-alt star-alt star-alt star-alt star-alt

"Would both like to thank Raith for his support in the purchase of our first car. He certainly knows his stuff! We had a brilliant induction when we collected the vehicle and his after sales support on his mobile phone has been second to none. Raith has really helped us to set sail on our new adventure. Ahmet & Aleyna"

2 years ago

Qaid Aldhafari star-alt star-alt star-alt star-alt star-alt

"Big thank you to firaz, sadia, sidra and ishaaq at Carsa bradford. It has been the best customer service i have ever recieved from a dealership and i definitely will recommend to family and friends!"

2 years ago

Andrew O'Brien star-alt star-alt star-alt star-alt star-alt

"Customer service from start to finish is superb. No hard sales here. Just good quality cars that sell themselves at very reasonable prices. Tom & Jamie my first contacts were responsive to my enquiries. Then viewing at my nearest branch in Loughborough where Sajhol & the team looked after me & sent me off for a test drive. Jerry on sales through a zoom call..." Read more

2 years ago

Jonathan Poulton star-alt star-alt star-alt star-alt star-alt

"Sidra was amazing thank you for patience and assistance"

2 years ago

Elton Lopes star-alt star-alt star-alt star-alt star-alt

"Very good experience. Very helpful staff. Thank you carsa from Southampton."

2 years ago

Kelly star-alt star-alt star-alt star-alt star-alt

"Up until I arrived at Loughborough to collect my new vehicle I would have given a 5 start review. Callum & Jimmy whom I initially spoke to were extremely helpful & friendly as was Jamie in finance. We had a lovely warm welcome from Martin when we walked in, the car was ready & coffee & biscuits were offered. A nice & pleasant experience until I needed to us..." Read more

2 years ago

Mark Steeeter star-alt star-alt star-alt star-alt star-alt

"10th car bought and again sterling service,can't be beaten!"

2 years ago

elizabeth fearn star-alt star-alt star-alt star-alt star-alt

"We brought a new car from Carsa and was initially very pleased with it. It did develop a problem and I was anxious. We need not have worried we were exceptionally well looked after by Joseph Allen in their Customer Care team who literally ensured we were supported and any teething issues rectified immediately. I rarely review but I have been really impress..." Read more

2 years ago

Tia Crewe star-alt star-alt star-alt star-alt star-alt

"Extremely easy process, all staff were really helpful and friendly. Cannot fault, would definitely go through Carsa again!"

2 years ago

JERRY star-alt star-alt star-alt star-alt star-alt

"Perfect service,great communication ,very recommended !!!"

2 years ago

Louise Stocker star-alt star-alt star-alt star-alt star-alt

"Bought our new car from Carsa in Southampton. We dealt with Chloe Norman and Jerry Simpson, both these guys were fantastic! There were no pushy sales pitches! They were very helpful, a pleasure to meet. Easiest and most pleasant buying experience ever. A few days after the sale I sent an email to the branch to ask about what I thought was a small, minor prob..." Read more

2 years ago

S.J star-alt star-alt star-alt star-alt star-alt

"From start to finish, the process had been seamless. Very friendly team, no pressure selling. We were very impressed with the level of service and professionalism. Thank you Chris for organising my car to another branch and keeping me informed. Raith, Saj and Martin for making the handover day stress free. I would definitely recommend Carsa to friends and f..." Read more

2 years ago

Luke Tiller star-alt star-alt star-alt star-alt star-alt

"Very clean buying experience. Was able to visit the Southampton showroom even though a Sunday, test drive the car, purchase and drive away within 1.5 hours. Very nice staff at the site and efficient Zoom calls for the sales and warranty bits, plus 5 day drive away insurance easily purchased for under £20. Stress free and safe 😎👍"

2 years ago

Dan Apps star-alt star-alt star-alt star-alt star-alt

"The staff at Carsa were very helpful and provided outstanding service.  Thanks again to Jamie and the team, and we'll see you again next time."

2 years ago

Kadir Oktem star-alt star-alt star-alt star-alt star-alt

"Nice people and quality service, thank you for everything see you next time 👍"

2 years ago

Susy Colston star-alt star-alt star-alt star-alt star-alt

"Changed my car at Carsa Loughborough today. Great experience with both part-ex and purchase. All handled very smoothly by Raith and Jerry. I live at quite a distance and was going home via Tamworth so was able to give the car a good run. All seems to be absolutely fine 😁"

2 years ago

Jamie Allen star-alt star-alt star-alt star-alt star-alt

"Carsa employees were friendly, welcoming and provided a great service. Smooth sales experience and drove away the same day."

2 years ago