Carsa icon

Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Steve star-alt star-alt star-alt star-alt star-alt

"Kieanna dealt with my car purchase and went through everything very clearly. I was very pleased with the service and also the car."

9 months ago

Callum Lomax star-alt star-alt star-alt star-alt star-alt

"Becky from Bradford was amazing best service EVER definitely recommend buying from CARSA!!! My new bmw M140i is a dream. Thank you so much again Becky ☺️☺️☺️"

9 months ago

Connor star-alt star-alt star-alt star-alt star-alt

"Carsa Durham were very helpful and nice through the whole process especially considering I had driven from Scotland to pick up my car! Everything went very smoothly and I left a happy customer. Thanks to Rob and Shannon in the branch for their help!"

9 months ago

MOhammad Mansha star-alt star-alt star-alt star-alt star-alt

"start fo finish was so easy excellent staff will deal again"

9 months ago

Rebecca star-alt star-alt star-alt star-alt star-alt

"Everything was very smooth and the car is great! Kianna was very helpful! "

9 months ago

kajak beskidski star-alt star-alt star-alt star-alt star-alt

"Becky was very helpful, she did all her best to get me car same day :) "

9 months ago

Rob star-alt star-alt star-alt star-alt star-alt

"Chelsea the sales rep was fantastic. All phone staff have been great. "

9 months ago

Michał Skałecki star-alt star-alt star-alt star-alt star-alt

"Great experience. Chelsea was brilliant, very helpful."

9 months ago

Azeem star-alt star-alt star-alt star-alt star-alt

"Great customer service. "

9 months ago

stuart finch star-alt star-alt star-alt star-alt star-alt

"Definitely a test of patience.. had a 930 appointment to view car and test drive, finance was all sorted for once I'd driven the vehicle and agreed to purchase.. vehicle wasn't ready until 10 for drive this was tolerable so had a coffee whilst waiting, after this sales then went through the usual process of trying to upsell extra products, warantee being one..." Read more

9 months ago

Kevin star-alt star-alt star-alt star-alt star-alt

"Excellent service all round. Caroline on text after my first enquiry late at night was brilliantly helpful and all through the process. Paul and Amelia in sales very very helpful. Becky at the depot in Bradford first class. After sales were especially quick to reply, were very caring and helpful especially Jordana and Alicia. Will use these lovely people aga..." Read more

9 months ago

Alex Ingamells star-alt star-alt star-alt star-alt star-alt

"I had an initial issue with my finance which was not the garages fault, however Joe was very helpful! I got my car and drove away within 2 hours. Fantastic garage! "

9 months ago

Nigel Ashley star-alt star-alt star-alt star-alt star-alt

"Very good service. Chelsea was very helpful and I’m very pleased with the car."

9 months ago

Peter Woolhouse star-alt star-alt star-alt star-alt star-alt

"Identified that Carsa had the model I was looking for, but it was in Durham. No problem, it was quickly moved to Southampton, where I my wife and I were able to view it. It was well prepared. Tom made the buying experience efficient and trouble free, and enabled us to have our new car quickly., for which we are grateful."

9 months ago

Martin P star-alt star-alt star-alt star-alt star-alt

"Mike and Jermaine were absolute legends. Whatever obstacles presented themselves, were quickly overcome calmly and professionally. Big thanks to those guys, they represented Carsa well… super impressive!"

9 months ago

Michael K star-alt star-alt star-alt star-alt star-alt

"Carsa made the whole process very easy from start to finish, communication was excellent and a big thank you to Harriet."

9 months ago

Suzanne Nelson star-alt star-alt star-alt star-alt star-alt

"DO NOT PAY £99 TO RESERVE you will not get your money back!! It is a scam. They take your money, tell you it will be returned in 10 working days. Liars! They will ignore you or fob you off. AVOID AT ALL COST. Don’t deserve one star."

9 months ago

Marie Wilcox star-alt star-alt star-alt star-alt star-alt

"Shabsmade the process so easy excellent service faultless.Jacob was very helpful too"

9 months ago

Patryk Lewandowski star-alt star-alt star-alt star-alt star-alt

"I have never been treated like here. Unfortunately, in a negative way. The first question I got in this salon was about my nationality. I feel as if the price and whether I will be served depends on my background. I went through the test drive with another man (a complete professional, it's a pity he didn't take care of my entire process). During my test dri..." Read more

9 months ago

Colin star-alt star-alt star-alt star-alt star-alt

"Just bought a new car from Carsa Durham and the service I received was second to none!! Shannon was absolutely outstanding and so was Kyle. 100% will be back for my next car! Once again thank you to Shannon and Kyle. "

9 months ago

Soymon Palatty Soy star-alt star-alt star-alt star-alt star-alt

"It was very friendly atmosphere with Carsa Mountsorrel, I am so happy they were treating us especially Sabeer Hamid Thank whole team ."

9 months ago

Eric Bellis star-alt star-alt star-alt star-alt star-alt

"Really friendly staff with a professional attitude making buying a car easy and non stressful. Overall an enjoyable experience."

9 months ago

Ayomikun star-alt star-alt star-alt star-alt star-alt

"Excellent customer service, smooth and seamless transaction. Great car."

9 months ago

Mr Khurram Manzoor Shahid star-alt star-alt star-alt star-alt star-alt

"They were helpfull ,gave me test drive offered me extended warranty,no mats in car 😕😕also there was spider web included spider between windscreen and roof inside the car tht I noticed when driving back .but car was in good condition with help full people "

9 months ago

Ian Mark star-alt star-alt star-alt star-alt star-alt

"I submitted a review of my experience dealing with the Carsa Durham branch which generated a response from Carsa requesting more details otherwise my review would be taken off taken off the Trustpilot website because they had no record of my dealings with them. I responded in due course but I see they just cocked it a deaf one and ignored me. All they had to..." Read more

9 months ago