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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Cristian Mierloiu star-alt star-alt star-alt star-alt star-alt

"They are good 5*"

a year ago

Jacob Bartnik star-alt star-alt star-alt star-alt star-alt

"Very good service, efficient, helpful and open to negotiation"

a year ago

Lana star-alt star-alt star-alt star-alt star-alt

"Brilliant service and very patient with us coming back multiple times."

a year ago

oliver downes star-alt star-alt star-alt star-alt star-alt

"Great customer service, felt valued and the whole process was smooth. Attended to by Shabs who was personable, professional and knowledgeable."

a year ago

Customer star-alt star-alt star-alt star-alt star-alt

"Very easy and friendly experience. No tactics, everything was transparent. I’d happily buy another car from them in the future."

a year ago

Mr Mohammed Nisar star-alt star-alt star-alt star-alt star-alt

"I m very happy to go carsa to buy a car very helpful bunch of peoples I love to go back and recommend my family and friends to go carsa"

a year ago

Giuseppe Colella star-alt star-alt star-alt star-alt star-alt

"Just a series of lies after lies.. The car was very dirty inside and the girl said that she'll send someone to give a good clean while I was signing the finance agreement...well that's never happen... Then I was convinced to change my delivery option to click and collect with a promise of a price knock off and a £50 fuel add on for the inconvenience that I..." Read more

a year ago

Lee green star-alt star-alt star-alt star-alt star-alt

"Big thank you to carsa Mountsorrel Leicestershire friendly staff not pushy at all brought the car I wanted I appreciate everyone's help at carsa especially kieanna she looked after us from start to finish would highly recommend"

a year ago

GHEORGHE-ROMEO CHIRU star-alt star-alt star-alt star-alt star-alt

"Very friendly staff members."

a year ago

Edward Roberts star-alt star-alt star-alt star-alt star-alt

"Excellent service. Shabs was very helpful."

a year ago

Gillian Baron star-alt star-alt star-alt star-alt star-alt

"We bought a car from Cara’s Mount Sorrel yesterday. Shahs looked after us, he was calm and very helpful, listened to our questions and advised us with consideration. We consider ourselves lucky to have had a brilliant 5 star car buying experience. Thank you Shab, Carsa are fortunate to have you."

a year ago

Martin Eggett star-alt star-alt star-alt star-alt star-alt

"Purchased a vehicle from the Mountsorrel branch and dealt directly with Shabs. Very helpful, went through all my options and helped make the purchase as painless as possible. The car was the one I’d originally wanted to look at, i was surprised how easy everything was, I’d expected the hard sell and weeks of waiting etc, but that wasn’t the case, I had the c..." Read more

a year ago

Richard Folwell star-alt star-alt star-alt star-alt star-alt

"Service was first class"

a year ago

jason star-alt star-alt star-alt star-alt star-alt

"Very happy with the service received. Dealt initially via email/text and got prices for my part exchange that i was hoping for. Upon arrival at the showroom, Katie approached me while i was looking at the car and was very nice and helpful. She took my old car away and one of he colleagues got the new car out of the showroom and handed me the keys to go for a..." Read more

a year ago

Andy Young star-alt star-alt star-alt star-alt star-alt

"Brilliant service, cant fault. Tracy"

a year ago

John S star-alt star-alt star-alt star-alt star-alt

"We saw a car on autotrader that said no admin fee. When we rang Carsa Loughborough office we were told £249 admin fee will be applied if purchase. Surely this is misadvertisement?"

a year ago

Lee Halford star-alt star-alt star-alt star-alt star-alt

"Contacted Carsa regarding a car that we were potentially interested in, Chloe contacted us by phone to arrange a test drive, Andreas met us when we arrived and took some basic details, and bought the car round for us to test drive. We weren’t initially interested in the car as the mileage was quite high for a 2020 plate and was only interested in the boot sp..." Read more

a year ago

Clare star-alt star-alt star-alt star-alt star-alt

"For their after sales service just 1*. I noticed very shortly after purchase that 2 of the tyres had a problem. I contacted the salesman who forwarded my emails to the manager. Despite several follow up emails I've not had any response. Very disappointing and I regret providing the 5* review at the point of sale."

a year ago

Elizabeth Davies star-alt star-alt star-alt star-alt star-alt

"The customer service was superb. I was made to feel a very valued customer from the moment I stepped into the office. The processes in place work very well and lead to a seemless and informative experience. Every step is explained well and any questions answered appropriately."

a year ago

Ionut star-alt star-alt star-alt star-alt star-alt

"Lovely and helpful staff. Many thanks to Shabs, who is very professional and helped us to choose the best option for us. We ar very happy with our car and I definitely recommend Carsa."

a year ago

Scott carey star-alt star-alt star-alt star-alt star-alt

"Brilliant service from start to finish."

a year ago

Dimitris star-alt star-alt star-alt star-alt star-alt

"Excellent service before AND most importantly after the sale. A little minor issue with the car that appeared after 12 days of the purchase and the customer support team did not hesitate to tell me not to use the guarantee and fix the car to my mechanic the soonest possible and they covered it ! Thank you to Harriet, Tom, Connie and others (don't remember al..." Read more

a year ago

Rob star-alt star-alt star-alt star-alt star-alt

"Carsa are a great company to buy a car from . From the first point of enquiry up to picking up the car was so smooth . Our car we bought was brought down from the midlands to Southampton to view . The sales guys were not pushy one bit . They brought the car around and gave us the keys and said test the car out fully on a test drive by ourselves . Alison was..." Read more

a year ago

Mohammed Iqbal star-alt star-alt star-alt star-alt star-alt

"Amazing customer service from Carsa."

a year ago

Pawel Klemczak star-alt star-alt star-alt star-alt star-alt

"Very friendly team and nice atmosphere. I didn't get to keep the car in the end, returned after 7 days due to the issues the garage wasn't able to repair, both the customer service and Leicester branch team were very helpful and supportive and money was refunded in full and quick. Overall excellent service received from Carsa."

a year ago