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Carsa Reviews & Testimonials

4.6 (2,686)

Reviews: 2,686


5
81%
4
8%
3
3%
2
2%
1
6%

89% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

RN star-alt star-alt star-alt star-alt star-alt

"If I could -5 stars I would! This whole process with carsa has been a shambles! Not only was our car dirty when we turned up, we had to wait 5 hours with a tiny baby to go through ‘checks’ after being told our car would be ready to drive away after our test drive. After having the car for 6 weeks the engine blew up and has completely seized! I have currently..." Read more

6 months ago

Martin Booth star-alt star-alt star-alt star-alt star-alt

"I just called in at the garage to look around. I was asked if I would like a test drive. Then spoke to a financial advise over Zoom and purchasing my new car on a PCP was going to be £10 more than the one I had previously with two month left to pay on the deal"

6 months ago

steven davis star-alt star-alt star-alt star-alt star-alt

"Very good becky was very help full and polite would recommend your company"

6 months ago

Emma Swales star-alt star-alt star-alt star-alt star-alt

"Debbie helped me and my partner yesterday look for new cars. We received great customer service, we felt comfortable through the whole process and were able to test drive some cars. Thanks Debbie"

6 months ago

Mahmut hasan star-alt star-alt star-alt star-alt star-alt

"The whole event was pleasant and straightforward very friendly staff and informative will deal with again"

6 months ago

Danuta Ogunbiyi star-alt star-alt star-alt star-alt star-alt

"Helpful and great service"

6 months ago

Mr S Bardsley star-alt star-alt star-alt star-alt star-alt

"Good car quality and very helpful sales team"

6 months ago

Erika Marekova star-alt star-alt star-alt star-alt star-alt

"Servise is great, staff very friendly, very helpful, explained truly everything what they offer. Special thanks for 2 staff that day when I bought the car 26/10/23 for Vijay and his colleagues. Only issue I had was the Santander finance company, my credit score was great, working full time for NHS and they had problem with my settlement status. I have loan..." Read more

6 months ago

David Simpson star-alt star-alt star-alt star-alt star-alt

"Amazing service from the Durham branch a very smooth process from start to finish. Thank you Debbie for making the process smooth and relaxing."

6 months ago

Christopher Light star-alt star-alt star-alt star-alt star-alt

"We enjoyed our trip to Carsa today and managed to test drive, trade in and complete the car purchase admin in around an hour. I was able to do a fair bit of research beforehand and Rahi was helpful as was vehicle information on their comprehensive website. Tom at their showroom site was good fun and overall I felt I got a fair deal from a service orientated..." Read more

6 months ago

Robert star-alt star-alt star-alt star-alt star-alt

"The process of buying the car and part exchanging was straightforward and seamless. Everyone was friendly, helpful and understanding of personal situations. One slight issue was that the sales person wasn't in person and it was all done through a zoom call. This was fine and there wasn't any issues with the call but it might've been slightly better if they..." Read more

6 months ago

Carike Steytler star-alt star-alt star-alt star-alt star-alt

"Amazing service and really went all out to make sure we drove our car home on the same day. Staff are really friendly and cars look amazing and are really clean. Great experience!"

6 months ago

Carl Melia star-alt star-alt star-alt star-alt star-alt

"Mileage was incorrect from advert Car only had 1 key only told me when I collected car. Was white paint on the seat False advertising"

6 months ago

Erika Marekova star-alt star-alt star-alt star-alt star-alt

"Great service, special thank you for Vijay."

6 months ago

Kate Jordan star-alt star-alt star-alt star-alt star-alt

"I've just bought a beautiful vw passat from the guys at Carsa. They provide a professional first class service. Would highly recommend."

6 months ago

Graham Hopkins star-alt star-alt star-alt star-alt star-alt

"I was impressed with the professionalism of the staff. Tom Robbins had a calm manner and was very well informed about the vehicle I traded in and the one I bought. I arrived and was very quickly out on a test drive. The finance was handled by a remote finance manager n a zoom call in a private room. Malcolm Effeny I believe his name was. He was very efficien..." Read more

6 months ago

Lawrence Cummings star-alt star-alt star-alt star-alt star-alt

"From day one I received first class attention with the selling of my motor vehicle to Carsa especially with Josh who was always available for advic"

6 months ago

Mr Keith Crampton star-alt star-alt star-alt star-alt star-alt

"On our first inspection the presentation of the car was far below the standard I would have expected. The salesman knew the car well enough to demonstrate its merits. Telephone communications with the various offices /functions were frustrating in terms of being kept on hold and not being able to speak to the person you had spoken to previously. To an exten..." Read more

6 months ago

Michael Neilson star-alt star-alt star-alt star-alt star-alt

"Excellent friendly staff especially Rebecca. Plus a great deal and an immaculately presented car. Would reccomend to anyone looking for a no hassle experience"

6 months ago

Lee Crawford star-alt star-alt star-alt star-alt star-alt

"What a nightmare! I was so excited, having spent months finding the perfect car I picked it up just before I went on holiday, the whole time I was away I couldn't wait to get back and drive the car! But that's when the trouble started. I heard a strange vibrating noise which was very noticeable and annoying, I gave it some miles to see if it would go awa..." Read more

6 months ago

MARK WRIGHT star-alt star-alt star-alt star-alt star-alt

"All the staff were amazing but Joe in Durham was especially great and made everything relaxed and effortless. Hugely recommended using these guys Thank you"

6 months ago

Mr tagg star-alt star-alt star-alt star-alt star-alt

"Excellent throughout the process the best car purchasing process in my 50 years of driving thanks to all"

6 months ago

Akeda Nicholls star-alt star-alt star-alt star-alt star-alt

"My experience was great for a person coming from a foreign country and not knowing the ups and downs. Carsa was able to guide me throughout the process and made it simple. Testing driving and pickup the vehicle was made even easier with Andreea assisting us, she made my family and I feel welcome."

6 months ago

Yana Samalazava star-alt star-alt star-alt star-alt star-alt

"Excellent experience!"

6 months ago

Antonio Ciornei star-alt star-alt star-alt star-alt star-alt

"Very cheap company, even the safety nut it was missing, be aware, Carsa wants cash in careless about you customer. Take your trusting mechanic with you otherwise you will be scammed"

6 months ago