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Carsa Reviews & Testimonials

4.6 (2,686)

Reviews: 2,686


5
81%
4
8%
3
3%
2
2%
1
6%

89% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

N Chavda star-alt star-alt star-alt star-alt star-alt

"I recently brought a car from Carsa and I can't recommend this place enough! Martin, Malcolm, Prem and Raith were all super friendly and helpful and made sure everything was ok. Thank you guys so much, I couldn't be happier with my new car!"

2 years ago

Kopil Haydar star-alt star-alt star-alt star-alt star-alt

"I’m very happy with their customer service, they are very nice & polite. I’m buying a car from them it also good."

2 years ago

Mr Farooq Rasool star-alt star-alt star-alt star-alt star-alt

"Had good experience with carsa today, Bought a Mercedes’ A class The staff was very friendly and helpful Especially Daniel, great guy Would highly recommend Great team, No hidden costs or pushy sales people"

2 years ago

Katie Butterworth star-alt star-alt star-alt star-alt star-alt

"We had a great experience at Carsa, Bradford. Jeff and Abu were really friendly and helpful and made the process easy."

2 years ago

Steve T star-alt star-alt star-alt star-alt star-alt

"Abu was more than helpful and couldn't do enough to make sure all my requirements were met. Jeff did a zoom meeting with me and explained everything in a very easy to understand format. When I come to buy my next car will definitely be checking Carsa out."

2 years ago

Adam Tiley star-alt star-alt star-alt star-alt star-alt

"Chloe and team were super friendly and helpful. They answered all of my questions and made it really easy to drive away in my new car!"

2 years ago

Nathanial Smith star-alt star-alt star-alt star-alt star-alt

"Good service very helpful"

2 years ago

Emma Skinner star-alt star-alt star-alt star-alt star-alt

"Prem was amazing in helping me secure my new car today. Thank you so much. Great service!!!"

2 years ago

TS of Southampton star-alt star-alt star-alt star-alt star-alt

"We've had the car a year and it has been brilliant. Thank you"

2 years ago

Neil M star-alt star-alt star-alt star-alt star-alt

"Very straight forward to deal with, and no hard sell. Helpful knowledgeable staff. Jamie was great & Will was also helpful. Can't remember name of lady who arranged test drive, or the helpful man who sorted out the payment & paperwork via zoom, but they were great too!"

2 years ago

SimsonAggregate Solutionslimit star-alt star-alt star-alt star-alt star-alt

"poor customer service"

2 years ago

Chris Smith star-alt star-alt star-alt star-alt star-alt

"Friendly welcome, no pressure sale. First time using 'click and collect' and all transactions via zoom / internet. Thankfully it was surprisingly easy. Only gripe is having to be told about all the 'extras', but at least there was no hard sell, when we said no we moved on. Would use Carsa again."

2 years ago

brodie nash star-alt star-alt star-alt star-alt star-alt

"Today I purchased a car with Sidra, so easy and no hint of pressure selling. Had a test drive, very relaxed. I can say one of the best car buying experiences I have had to date. Virtual experience with sales person was new, but went well and I was comfortable. Would recommend"

2 years ago

Maggie star-alt star-alt star-alt star-alt star-alt

"We were very impressed with the whole experience at Carsa we purchased a Audi A4 and the staff were both friendly and professional. Sadiya showed us around the car, took for a test drive and was very helpful showing us how to use the Satnav and other functions in the car. I would have no hesitation in recommending this company for anyone wishing to purchase..." Read more

2 years ago

Amber Price star-alt star-alt star-alt star-alt star-alt

"For review purposes I bought the car all online and delivered to my home without visiting the showroom. - do not do what I did. Go and view the car!! The beginning of the process was brilliant. The sales team were attentive (obviously as they want your money) agreed the delivery charge and picked a date. Funds transferred the day before delivery and I awa..." Read more

2 years ago

Amber P star-alt star-alt star-alt star-alt star-alt

"For review purposes I bought the car all online and delivered to my home without visiting the showroom. - do not do what I did. Go and view the car!! The beginning of the process was brilliant. The sales team were attentive (obviously as they want your money) agreed the delivery charge and picked a date. Funds transferred the day before delivery and I awaite..." Read more

2 years ago

Tina McLagan star-alt star-alt star-alt star-alt star-alt

"The customer service was great from the start. Jeff was very attentive and supportive through our car buying journey. We really enjoyed out experience and now look forward to enjoying our car :)"

2 years ago

Sophie star-alt star-alt star-alt star-alt star-alt

"Seemed very unorganised when I arrived to test drive the car. The person with the keys was out somewhere else. I wasn’t told how the car worked or anything I was just given the keys and told I had 10/15 mins. I then had a long wait to speak to the sales man. This sales man was extremely rude when I mentioned things about the car, and a few times I was told..." Read more

2 years ago

MD star-alt star-alt star-alt star-alt star-alt

"Very friendly and helpful but a little long winded.. overall I would buy from here again"

2 years ago

Graham star-alt star-alt star-alt star-alt star-alt

"Since our first review we have spoken to Ellie (who was extremely helpful- thank you again Ellie) who passed our concerns to the appropriate department. Within hours we were contacted and have reached a resolution. Thank you to all those concerned with this matter."

2 years ago

Robert star-alt star-alt star-alt star-alt star-alt

"Went to view a Citroen Picasso, we were met by Will who was very welcoming and talked us through the process (we had not bought a car ‘online’ before), he was very helpful and kind. We did by the car, and afterwards Will helped me move two child car seats and a double buggy (as well as all the other child related stuff) across to the new car. The whole proce..." Read more

2 years ago

Derrick Thomas star-alt star-alt star-alt star-alt star-alt

"My thanks to Chloe and the team at Carsa for a warm welcome on my arrival at their branch at Bridge Road, Southampton. After a long drive i was greeted and offered a drink to relax. I was concerned about one item on the car which concerned me, but after discussing this with the staff ,they offered me £55 of fuel to get me on my way.I would recomend Carsa to..." Read more

2 years ago

Grasu star-alt star-alt star-alt star-alt star-alt

"I had a very bad experience with them, i’m living in london and the car that i wanted to buy it was in souhampton so i didnt travel there to see it, i choosed home delivery, before i asked for more photos but they said that the car is exactly like in photos on the website, when the car been delivered the whole body, windscreen and headlights were full of chi..." Read more

2 years ago

Anne Robinson star-alt star-alt star-alt star-alt star-alt

"We had a good experience from begging to end. The Bradford team were fantastic best was there were no pushy salesmen. We went for a different car to the one bought. They had so many lovely cars and all at competitive prices. The girl Sidra was fantastic and had the answer to everything we asked she alone deserves 5 ⭐️ We also had a good handover from Jeff lo..." Read more

2 years ago

Christopher Ivor Dossor star-alt star-alt star-alt star-alt star-alt

"Gone are the days of trudging around car showrooms. Would never have thought a vehicle purchasing experience could be so enjoyable, from researching and finding the exact make and model required through to purchase. Would highly recommend for at least a look. You may be surprised."

2 years ago