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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Miss Chowdhury star-alt star-alt star-alt star-alt star-alt

"I was very impressed with the professionalism, and patience of manager Adam who took me for a test drive of my new Hyundai i10. a smooth, sleek, well maintained used car in excellent condition, and exactly what I was looking for! I was allowed to make up my mind with no pressure and all the warranty and extra cover/finance details were well explained. I exp..." Read more

2 months ago

Nick star-alt star-alt star-alt star-alt star-alt

"Katie at the Cannock branch has been really helpful with the sign over of my new car. She has made the whole process easy and straightforward. Would recommend Carsa at Cannock!"

2 months ago

Natalie Sharratt star-alt star-alt star-alt star-alt star-alt

"Very positive experience at Carsa with wonderful customer service and assistance from Kieanna and Martin. Love my new car and cannot thank them enough for all the help they provided to get me in a good position. Would definitely recommend. Thank you both. "

2 months ago

O Zakirov star-alt star-alt star-alt star-alt star-alt

"Terrible experience and would never ever recommend to anyone to buy a car from Carsa!!! Really disappointed! Poor customer service without any responsibilities. Shame on them! Basically I traded in my car and got with a chip on windscreen plus other stuff on the body. "

2 months ago

Dave Robertson star-alt star-alt star-alt star-alt star-alt

"Good service, not great on the part ex valuations"

2 months ago

Loadium star-alt star-alt star-alt star-alt star-alt

"Great service provided by Kieanna and Jacob. Car was brought over from Bolton to Leicester and was very clean. Quick sale - in and out in an hour. "

2 months ago

Ashley Jackson star-alt star-alt star-alt star-alt star-alt

"Becky was fantastic in guiding me through the process of buying a new car."

2 months ago

Joanna star-alt star-alt star-alt star-alt star-alt

"Really lovely people, we were served by Sunile at the Halesowen branch who gave us fab service. "

2 months ago

Asmita star-alt star-alt star-alt star-alt star-alt

"Carsa- Shrewsbury I visited with my dad to buy a car, and it was a fantastic experience. Rupa and Emily were friendly and knowledgeable, making us feel right at home from the start. We appreciated the time they took to answer any queries and gave my dad time to make his decision. The whole process was straightforward and fair; we felt respected and inform..." Read more

2 months ago

Jack star-alt star-alt star-alt star-alt star-alt

"Jay was very helpful and professional allowing me to sort and drive my car away on the same day."

2 months ago

LM star-alt star-alt star-alt star-alt star-alt

"The most straight forward I’ve ever experienced in purchasing a car. Sunile from Birmingham was brilliant. "

2 months ago

javon fenton star-alt star-alt star-alt star-alt star-alt

"Adam at Carsa Halesowen was great at helping me and my partner to find a car. Really friendly service. Great company. Definately recommend "

2 months ago

N'tashaa Thomas star-alt star-alt star-alt star-alt star-alt

"Brought my first car from Carsa Halesowen and upon arrival was greeted by a man named Adam. He made the experience so seamless and answered all the questions I had and put my mind to ease. Drove away with the car within the next 2 days "

2 months ago

Customer star-alt star-alt star-alt star-alt star-alt

"Great customer service from start to finish. "

2 months ago

Oscar Griffiths star-alt star-alt star-alt star-alt star-alt

"Quick and easy and accustomed by jay"

2 months ago

Phil star-alt star-alt star-alt star-alt star-alt

"Simply,easy and hassle free. Kieanna at the branch was extremely helpful and helped make the whole experience a positive one. No complaints and would recommend to anyone"

2 months ago

Rob Brett star-alt star-alt star-alt star-alt star-alt

"Good service really considering the lack of salesmen. Very helpful and polite. Place is a bit small but they hav got some really nice cars for a fair price.i will use them again "

2 months ago

Lucy star-alt star-alt star-alt star-alt star-alt

"Absolute appalling service start to finish! Would never advise anyone to buy a car from here. Salesmen don’t look like they enjoy their jobs. Swear about their colleague to the customer. I arrived and the guy huffed at me and walked of even though I had reserved a 21k car! Please avoid this place, Paul doesn’t have a clue what he is doing. Slimmy and unprofe..." Read more

2 months ago

Will Nixon star-alt star-alt star-alt star-alt star-alt

"An honest, helpful and straightforward process of getting my new car through carsa. Eric has been amazing"

2 months ago

Mr James star-alt star-alt star-alt star-alt star-alt

"Very easy transaction and polite staff"

2 months ago

Debbie J Davies star-alt star-alt star-alt star-alt star-alt

"Everyone at Carsa Shrewsbury was very helpful and friendly from start to finish. From phone calls, cups of coffee and explaining everything I needed to know. Sales was great. Thank you Emily, Rupa, Jimmy and Hein, Stephen. Thank you all so much. I love my new shiny Red Car 🚘 "

2 months ago

Tahir Rashid star-alt star-alt star-alt star-alt star-alt

"I recently bought a car from Carsa Bolton which had a number of issues. I raised it with central customer service and they said they will email the manager and cc me. I didn't received the email. I personally went to the Bolton showroom to raise the points and spoke to one of their people who said they will escalate it to head office. I still haven't heard..." Read more

2 months ago

Sam Daughtrey star-alt star-alt star-alt star-alt star-alt

"Libbie was very thorough and explained everything in detail and answered any questions I had. Brought a lovely car. Thank you "

2 months ago

Millie Sheridan star-alt star-alt star-alt star-alt star-alt

"Amazing! Super easy and helpful, made the journey of getting a car easy and quick!"

2 months ago

Sarah star-alt star-alt star-alt star-alt star-alt

"We visited the Halesowen carsa showroom on Sunday and we had a great experience. We were seen by Sunile Doal and he was so polite and knowledgeable. We test drove an MG and he was on hand to answer any questions when we got back to the showroom. The whole experience was quick and effortless. I had left a couple of items in the car I PXed and Sunile retrieved..." Read more

2 months ago