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Carsa Reviews & Testimonials

4.6 (2,686)

Reviews: 2,686


5
81%
4
8%
3
3%
2
2%
1
6%

89% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Mr Curtis star-alt star-alt star-alt star-alt star-alt

"Andrea is incredible. Arrived unconvinced I would be willing to buy a car. But she put my and my partner at ease. Was really knowledgeable about the cars we were looking at and was so helpful from start to finish."

5 months ago

Nick Taylor star-alt star-alt star-alt star-alt star-alt

"Great assistance from Tom Robbins and the team at Swanwick"

5 months ago

Maria Gee star-alt star-alt star-alt star-alt star-alt

"Carsa mountsorrel have some beautiful cars and I found my perfect one. Henry made the whole buying process very easy. He was very patient and didn’t rush us into a purchase"

5 months ago

Dionne star-alt star-alt star-alt star-alt star-alt

"We visited the Durham (Bishop Auckland) branch to to view and test drive a vehicle we had seen online. The customer service Debbie had gave us was very efficient and nothing was too much trouble. Debbie had made us feel very welcome and went out of her way. Speedy service throughout and not made to feel pressured which made the experience more enjoyable...." Read more

5 months ago

Thomas star-alt star-alt star-alt star-alt star-alt

"Henry was great (and very patient!)"

5 months ago

customer star-alt star-alt star-alt star-alt star-alt

"Friendly and competent staff"

5 months ago

Andy Kinloch star-alt star-alt star-alt star-alt star-alt

"After having our car written off after only 3 months of ownership, we found a replacement car at Carsa but we had a few issues with finance due to our previous car. Jamie over in the Southampton branch took us through everything and the end result was that we got the car we wanted. Jamie’s patience, understanding and drive to get it sorted was a breath of fr..." Read more

5 months ago

Anonymous star-alt star-alt star-alt star-alt star-alt

"Fantastic support from Jacob at Carsa. Very informative from start to finish. I would recommend him and Carsa to anyone looking for a new motor..."

5 months ago

Consumer star-alt star-alt star-alt star-alt star-alt

"Thank you to Debbie, Shannon, Logan and chris !"

5 months ago

George Gabriel star-alt star-alt star-alt star-alt star-alt

"Pleased with the experience . Debby made sure we were welcomed and helped with everything."

5 months ago

Harold Robson star-alt star-alt star-alt star-alt star-alt

"Everything was straight forward and everyone was helpful and pleasant."

5 months ago

Ian Stephenson star-alt star-alt star-alt star-alt star-alt

"Over all it went smoothly. The only thing is the communication between the online chats and the people on site. We had a test drive the weekend before and came to finalise on Friday. They were unaware of our appointment even though we had a zoom meeting booked for that afternoon"

5 months ago

Paul Bowen star-alt star-alt star-alt star-alt star-alt

"Good solid experience with the teams meet and showroom Car description"

5 months ago

Ryan Mason star-alt star-alt star-alt star-alt star-alt

"Excellent from start to finish … Henry was great, very comfortable and no pushy sales techniques, was a great personal service from him and also the finance guy( forgot his name), the stock at Carsa is brilliant, definitely recommend"

5 months ago

Manoj star-alt star-alt star-alt star-alt star-alt

"Carsa has a very welcoming and approachable. I had a well experience with the team (especially Andreea and Russ). They helped make the process run very smoothly."

5 months ago

Brian Scott star-alt star-alt star-alt star-alt star-alt

"Katie was fantastic knew her job brilliantly couldn’t do enough for you . I would def purchase another car from Carsa my only little niggle was you don’t actually get what they quote for trade in a bit like we buy any car"

5 months ago

Colin star-alt star-alt star-alt star-alt star-alt

"Very helpful and efficient. Completed test drive and all paperwork in less than an hour."

5 months ago

Sohan Bola star-alt star-alt star-alt star-alt star-alt

"Brilliant service, answered all our questions and were very patient with us. Friendly staff and punctual."

5 months ago

Sean Blyth star-alt star-alt star-alt star-alt star-alt

"Very happy with my new car. The sales process was simple and communication with staff prior to the sale was easy. I travelled from Scotland to the Bishop Auckland branch and was collected from the train station in the car I was purchasing. I got a great deal, I knew what car I wanted and Carsa had the best price I could find, over £2k less than the market va..." Read more

5 months ago

Louise star-alt star-alt star-alt star-alt star-alt

"Staff at both Southampton and Durham centres were fab. After a long drive down from Aberdeen we were made to feel so welcome and the team at Durham went above and beyond to get the car ready for the drive back to Aberdeen"

5 months ago

Miss Dawson star-alt star-alt star-alt star-alt star-alt

"Purchase was competitively priced. Sales team were polite and helpful. Experience was marred by a mixup of the viewing appointment and a £199 'administration' fee, (which was removed after protest). Update in response to reply from Carsa. Their T&Cs on the website mention an 'administration' fee for retail customers of £99, I can't see any reference to £199..." Read more

5 months ago

John Swain star-alt star-alt star-alt star-alt star-alt

"I arrived in good time for my appointment at the Carsa Durham showroom in Bishop Auckland and I was given a warm welcome by Joe Stoker, despite the inclement weather! The new car was available for inspection and I was given the opportunity of having a short test drive, with Joe as passenger! Once payment had been made, following a lengthy discussion by video..." Read more

5 months ago

Brad star-alt star-alt star-alt star-alt star-alt

"Great service provided from team at Bradford site. Becky in particular was very pleasant, welcoming and very informative. Good process in place for on the day drop in part exchange and drove away with my new car!"

5 months ago

Junayd star-alt star-alt star-alt star-alt star-alt

"Very simple and friendly staff. Helped through whole process."

5 months ago

Joe Margetts star-alt star-alt star-alt star-alt star-alt

"I would have given 5 stars other than I reserved the car I wanted for my daughter and it took 2 weeks before I was contacted. No problem really though."

5 months ago