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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Ryan Dixon star-alt star-alt star-alt star-alt star-alt

"Carsa Cannock branch Dealt with Mitch he was professional and helped us so much even though we were very indecisive Would recommend Mitch all day long "

a year ago

Wayne Lee star-alt star-alt star-alt star-alt star-alt

"Carsa Bradford Was greeted by Bailey, who was excellent. Thank you "

a year ago

Mohamed Dahir star-alt star-alt star-alt star-alt star-alt

"Josh H at Southampton brunch is the best. He was polite, respectful and friendly. His given me a wonderful experience."

a year ago

Michael Hall star-alt star-alt star-alt star-alt star-alt

"Car was moved to a nearer site for me to collect for a modest fee. Shabs was very helpful. "

a year ago

carol g star-alt star-alt star-alt star-alt star-alt

"Great experience Great car Thanks "

a year ago

Hollie Davis star-alt star-alt star-alt star-alt star-alt

"Great, quick service. Very easy process. Humza was very welcoming and explained any questions I had in depth. Thank you! "

a year ago

Chris Bailey star-alt star-alt star-alt star-alt star-alt

"Bailey was very helpful, from the Bradford branch "

a year ago

James star-alt star-alt star-alt star-alt star-alt

"Had an appointment with Shabs at the Mountsorrel branch. He was clear and concise with the buying process and very helpful with any questions I raised. I was very happy with the overall buying experience."

a year ago

Angela Boddy star-alt star-alt star-alt star-alt star-alt

"Been in the showroom today and was helped my Kyle, Ellis and Rob they were all absolutely fantastic and couldn’t do enough to help. Made the experience so easy and also helped with changing plates and tax over. Thank you so much I really appreciate all your help ☺️ OMG I bought a car!! "

a year ago

kimberly north star-alt star-alt star-alt star-alt star-alt

"Visited Bradford branch today and was assisted by Bailey , her customer service was excellent and is a credit to the company. "

a year ago

Maciej Bruns star-alt star-alt star-alt star-alt star-alt

"I found a car I was interested in. I filled out the application form. The next day the salesman Liam contacted me, I paid the £99 reservation fee. And I waited until he checked everything. After a few hours he said he couldn't give me that monthly price but gave me a cost of about £60 a month more than it showed on the website. I couldn't accept that. I said..." Read more

a year ago

Darren star-alt star-alt star-alt star-alt star-alt

"2nd time buying a car through Carsa. Can’t fault them. Easy process from start to finish. My new car was everything I was promised. Every member of staff I spoke with were friendly and efficient. Thanks for everything!"

a year ago

Chris star-alt star-alt star-alt star-alt star-alt

"Absolutely no after sales. In fact I'd go so far to say they actively don't return any calls, emails etc. just not to deal with any issues that might occur. Cowboy company and us them at your peril 🤬🤬🤬🤬"

a year ago

Mike Stevenson star-alt star-alt star-alt star-alt star-alt

"Great salesman friendly not pushy well informed thanks Mitch "

a year ago

Maria star-alt star-alt star-alt star-alt star-alt

"Very nice experience Steve was very helpful and quick. Brilliant experience "

a year ago

customer star-alt star-alt star-alt star-alt star-alt

"We can highly recommend Steve and the Carsa team. For their efficiency, and open communication "

a year ago

peter cumiskey star-alt star-alt star-alt star-alt star-alt

"The salesman Kyle was exceptionally helpful , answering all my questions on an electric car."

a year ago

zak guest star-alt star-alt star-alt star-alt star-alt

"Dan Dean was excellent, very helpful and went through everything thoroughly. "

a year ago

Joe T star-alt star-alt star-alt star-alt star-alt

"Steve was fantastic, very helpful, very efficient! Super friendly! Great service overall!"

a year ago

Consumer star-alt star-alt star-alt star-alt star-alt

"I can’t fault the services at Mountorrel CARSA however since my last review I have now become extremely disappointed and frustrated A fault on my car that was highlighted on the test drive has still not been fixed despite a number of trips to the garage which I’ve had to sort out getting myself there and back with no assistance on the few days I get of wor..." Read more

a year ago

Molly Irish star-alt star-alt star-alt star-alt star-alt

"Amazing service from Eric, he was so professional and helpful with everything! I came to visit and 1pm and had a car delivered to me by 6pm. Can’t thank Eric enough for all he’s done!"

a year ago

Nathan Wood star-alt star-alt star-alt star-alt star-alt

"Vehicle had to be returned to there prep centre in Southampton. Has currently been there for the last 2 weeks with no updates from the company as to what is going on. Had emailed multiple times last week with no reply. Ended up messaging a senior memeber of staff on LinkedIn who didnt even bother replying. Finally spoke to someone yesterday who said they wou..." Read more

a year ago

Peter star-alt star-alt star-alt star-alt star-alt

"Had a great experience at carsa Bradford today very happy with my car thank you bailey and becky"

a year ago

Leah Robinson star-alt star-alt star-alt star-alt star-alt

"Aidan, kyle and Shannon made my experience buying my car so easy, all three were so informative and made sure each step to buying my car was understood. I felt no pressure to buying any car and they even kept the branch open so I could view my car after work! Due to my age I couldn’t gain drive away insurance so one of the staff kindly drove my new car to my..." Read more

a year ago

Dave Price star-alt star-alt star-alt star-alt star-alt

"Brought a car from Shrewsbury branch but was made to wait for a while because it was Sunday and finance companies took longer than usual but the branch manager Abbz made the wait pleasant. Made me a delicious coffee and also offered to fill my car up with petrol as compensation. Abbz is an asset to your new branch he’s really hands on with everything and gav..." Read more

a year ago