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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Shaun S star-alt star-alt star-alt star-alt star-alt

"1st time I have bought from a dealer and I would definitely do this again but I have to say that this was made a easy stress free transaction with the help and politeness of jamie who is a credit to the company and I hope to deal with him again. Well done carsa 5 stars"

2 years ago

Joyce star-alt star-alt star-alt star-alt star-alt

"A different way to buy a car I must say,went to view a car and finished driving it home the same day. But the service I received was very professional,Anna who was the first contact we met was very polite and friendly,everything went smoothly from there in even the Zoom experience with Tom. Seemed we were there a while but everything was sorted the same afte..." Read more

2 years ago

Lisa Hebden star-alt star-alt star-alt star-alt star-alt

"The one star is for the amazing Anna who was lovely on collection. Got home from driving my car away to a chip in my windscreen which was obviously there before I went. They won’t fix and I got a really arrogant email from someone basically saying the car was sold as seen. Yes it was however I collected and it was such a rush as the shop was closing. Neve..." Read more

2 years ago

Raj Chan star-alt star-alt star-alt star-alt star-alt

"Very helpful staff member called Sidra, will be back for a test drive soon Many thanks"

2 years ago

Steve Coates star-alt star-alt star-alt star-alt star-alt

"Carsa were fantastic to deal with and Jacob was really professional. Fully recommend this business."

2 years ago

Maz star-alt star-alt star-alt star-alt star-alt

"I was really surprised at the easiness in purchasing a car from Carsa. I’m rubbish with names, but everyone was so polite and knowledgeable both about the car and the procedures in buying the car. I was expecting a long process in completing the documentation and sorting out the payment from my bank. Not so, all done by zoom within half an hour. Thank you al..." Read more

2 years ago

Alex Lambert star-alt star-alt star-alt star-alt star-alt

"I always enter car buying with a degree of foreboding, but with Carsa I have been impressed. Easy to use website, readily available good selection of cars, lots of checks that provide peace of mind, no hard selling, good prices and a very clear buying process that walked us through all the important steps. We would recommend and use again."

2 years ago

Maz star-alt star-alt star-alt star-alt star-alt

"Everyone was very helpful and made sure that all actions were seemless. I was surprised how easy they made the whole transaction."

2 years ago

Richard star-alt star-alt star-alt star-alt star-alt

"Raith did a good job"

2 years ago

Kayrone Gabriel star-alt star-alt star-alt star-alt star-alt

"Top service by Ishy and Anna Come for all your cars to cars"

2 years ago

P Boyle star-alt star-alt star-alt star-alt star-alt

"They were clear in comms and great throughout the buying process. Gideon and Russell in the Southampton office, and Liam in head office we’re all a pleasure."

2 years ago

Nadine Marie Bux-Hides star-alt star-alt star-alt star-alt star-alt

"Anna was very helpful and has done everything she can to make sure I was comfortable"

2 years ago

Daniel Whitehead star-alt star-alt star-alt star-alt star-alt

"Wow, what can I say. Went to view a Honda Civic and take it for a test drive and within 2.5 hours I was driving it away with all the paperwork complete and my car part exchanged. Never expected a car buying experience to be that good. Martin, Kieanna and the staff at Mountsorrel were extremely helpful and polite along with being extremely efficient. Great jo..." Read more

2 years ago

ycopter star-alt star-alt star-alt star-alt star-alt

"Anil at Mountsorrel was very helpful and made the buying process very easy. Very good customer service from Carsa."

2 years ago

customer star-alt star-alt star-alt star-alt star-alt

"Honest, helpful! Thanks Russel Simmons, John Constantine."

2 years ago

Kulwinder Singh star-alt star-alt star-alt star-alt star-alt

"Anna is the best sales advisor"

2 years ago

Robert star-alt star-alt star-alt star-alt star-alt

"The cosumer service was very good by Prem and the manager named Martin. I am very happy with the seevice provided"

2 years ago

Scott Pounder star-alt star-alt star-alt star-alt star-alt

"Sidra - excellent handover, covered all concerns and questions. Very personable, excellent work. Thanks."

2 years ago

Jason James star-alt star-alt star-alt star-alt star-alt

"Excellent customer service, and just a great experience from start to finish. Would definitely go back to Carsa, and recommend friends and family."

2 years ago

Z IQBAL star-alt star-alt star-alt star-alt star-alt

"The experience was great thanks to Sadia and Anna from the Bradford branch. We were approached in a very positive manner and were asked if we needed any help. Sadia was very quick in arranging a test drive for several vehicles on my short list. I have reserved a vehicle with the sales agent Tom who again was very helpful as he explored all the options for me..." Read more

2 years ago

Graham Baskeyfield star-alt star-alt star-alt star-alt star-alt

"Excellent customer relations by Prem"

2 years ago

Jack Shannon star-alt star-alt star-alt star-alt star-alt

"Really great customer service from Kieanna, thank you for looking after us the whole time we was there and couldn’t be more helpful. Nothing was to much trouble thanks again Kieanna."

2 years ago

Charlie & Emma star-alt star-alt star-alt star-alt star-alt

"We brought our first car from here and can’t fault Carsa and their staff at all! We expected it to be a daunting experience but Gideon was amazing with his explanations and making us feel comfortable and helping us decide what it was we needed & wanted from our first car. Nothing was too much trouble, even with two littlelins with us, we were looked after an..." Read more

2 years ago

Terri Klegeris star-alt star-alt star-alt star-alt star-alt

"Fantastic customer service by all members of the Carsa Loughborough team. A special mention to Prem who looked after us from first contact until we had completed the sale. No pushy sales techniques, no time pressures on us, given time to look around the cars and test drive them. A truly enjoyable experience. Thank you"

2 years ago

AK star-alt star-alt star-alt star-alt star-alt

"After visiting a few main dealers, the particular two to mention is Skoda and VW, expecting to be treated as a customer and someone who wants to not just take my money but create an ambonus that makes me want to come back and buy again. Well not just disappointment but absolute disgust with the treatment, or non-treatment, people behind their desks, waiting..." Read more

2 years ago