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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Tamarack1 star-alt star-alt star-alt star-alt star-alt

"Great experience with Mitchell in Cannock. He was professional throughout and very thorough in going through the car spec and the options available me. Can highly recommend both Mitchell and the Carsa showroom in Cannock."

a year ago

Consumer star-alt star-alt star-alt star-alt star-alt

"Very good smooth transaction "

a year ago

Malc star-alt star-alt star-alt star-alt star-alt

"Good experience at Carsa Mountsorrel. I was a little reluctant to pay £99 upfront to get a car delivered that I hadn’t actually seen however It was explained that this was fully refundable if for whatever reason I didn’t go ahead and make the purchase. The car (Volvo) arrived a few days later and it was actually better than I thought. Very well presented...." Read more

a year ago

Leah star-alt star-alt star-alt star-alt star-alt

"Shabs was amazing and helped us find exactly what we were looking for. We had a great experience that was completely stress free thanks to Shabs. We would highly recommend to friends and family and will definitely be back again in the future. "

a year ago

J McCusker star-alt star-alt star-alt star-alt star-alt

"Great customer service from Bailey&Shack(Bradford)"

a year ago

Andy Hardy star-alt star-alt star-alt star-alt star-alt

"I had an issue with a car I bought and Carsa provided excellent customer service to resolve the problem. Particular praise to Alesha for booking my car into a dealership for diagnostics and providing a hire car while this was taking place and Jermaine at the Halesowen branch for organising a replacement vehicle which we are delighted with. Top service would..." Read more

a year ago

Elliw Haf Williams star-alt star-alt star-alt star-alt star-alt

"Eric was so helpful, answered all our questions with no problem. Nothing was too much hassle for him. Thank you "

a year ago

Mr Mohanakanth SITHAMBARAM star-alt star-alt star-alt star-alt star-alt

"sold the car with multiple faults. The car is inspected by Nissan and found multiple issues. For the safety reason, Nissan recommended to fix these issues as early possible. But Carsa refused to sort out from there end. After sale service was awful and very disappointed. These issue must be addressed by Carsa or must be reimburse the cost. "

a year ago

Louise Halstead star-alt star-alt star-alt star-alt star-alt

"Came to the bradford branch was greeted by bailey and becky! driving away the same day with my new bmw thank you guys!"

a year ago

Mrs Jennifer Crofts star-alt star-alt star-alt star-alt star-alt

"The customer service we have received from Carsa has been appalling. We bought a car that died 15 days after purchase, not able to be repaired. Left a week without a car and told our responsibility to get the car back to the dealership. Communication has been awful, no one picks up the phone, answers emails or gets back to you. Would stay away from using the..." Read more

a year ago

Milena Ancheva star-alt star-alt star-alt star-alt star-alt

"Hi, I don’t really like leaving a negative feedback so I will just ask how long it takes before I have £99 refunded after booking a test drive. I have been told it takes UP TO 10 days, in my case today is day 17th and I still haven’t been refunded. "

a year ago

Debra Rimmer star-alt star-alt star-alt star-alt star-alt

"Kieanna was fantastic with us. Very patient, answered all our questions, spent lots of time running through the details of the finance with us and even stayed after her finishing time to make sure everything was perfect. There was no hard sell, which we really appreciate. We will definitely be back next time we need a new car. "

a year ago

Sunny P star-alt star-alt star-alt star-alt star-alt

"I went to Carsa in Halesowen last week and brought a Golf GT off Milena. She was so lovely and went through everything with me. Jermaine was also amazing as he helped with sourcing the log book for the car and getting it delivered to me. Both of their customer service was amazing and I highly recommend buying a car from them. Thank you!! "

a year ago

Roy Topham star-alt star-alt star-alt star-alt star-alt

"Great experience, well taken care of by Adam. "

a year ago

marc bradbury star-alt star-alt star-alt star-alt star-alt

"Brill no messing around "

a year ago

Becky star-alt star-alt star-alt star-alt star-alt

"Dan Dean and Jaker, made everything really easy. Made sure everything was above and beyond happy with the vehicle before purchase. Excellent customer service, would reccomend to others "

a year ago

Patricia David star-alt star-alt star-alt star-alt star-alt

"Michael , the sales rep was amazing. He listened to what we wanted. He spent a lot of time making sure we chose the right vehicle for us. He was very thorough explaining everything to do with car and the extras on offer. Lovely man. I would highly recommend him"

a year ago

Richard Copson star-alt star-alt star-alt star-alt star-alt

"Eric was very helpful through the process of our new purchase."

a year ago

Richard Clouter star-alt star-alt star-alt star-alt star-alt

"Dealt with Jimmy Ho, was fantastic throughout the whole experience, sorted me a fantastic deal on my finance even after I’d previously struggled, car was exactly as described, couldn’t ask for any more!"

a year ago

Harry star-alt star-alt star-alt star-alt star-alt

"Jordan was so much help throughout the whole process, really welcoming and knowledgeable. All in all couldn’t be happier with the service I received - Jordan is a top man. "

a year ago

nosadeba ilubaera star-alt star-alt star-alt star-alt star-alt

"Hamza goes over and beyond to help and support. Please don’t change cos I can only describe you as a legend. Nosa"

a year ago

Beverley Stagg star-alt star-alt star-alt star-alt star-alt

"All of the staff members were helpful, polite and knowledgeable. Anyone we had contact with, regardless of whether they had been dealing with us directly or not, were friendly and welcoming. They were happy to answer all of our questions and we were not rushed or pressured by anyone. "

a year ago

christopher kay star-alt star-alt star-alt star-alt star-alt

"Had a really great experience with casa the team libby and shak where brilliant and very helpfull"

a year ago

Zbigniew Cimochowski star-alt star-alt star-alt star-alt star-alt

"Libby. Very helpful and professional "

a year ago

Kamlesh Rameshvar star-alt star-alt star-alt star-alt star-alt

"The person name Eric provide good service and look after all the process on time. High recommend Branch Mountsorrel "

a year ago