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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

OLUWALEKE SOKUNBI star-alt star-alt star-alt star-alt star-alt

"Absolutely brilliant and very quick"

2 years ago

Anthony Morris star-alt star-alt star-alt star-alt star-alt

"I very rarely give reviews, but on this occasion I just wanted to say that Carsa have the best customer based service staff I've dealt with in a very long time. So many companies could learn from the Carsa staff I dealt with. So many companies spend valuable hours telling people why they can't help which ironically could have been used helping the customer...." Read more

2 years ago

UK Surrey star-alt star-alt star-alt star-alt star-alt

"Great Service, Well Prepared and easy to follow completion of Puchase, very nice people"

2 years ago

Mr Gent star-alt star-alt star-alt star-alt star-alt

"I never thought I would purchase a car online, BUT! Just have and very pleased with the experience. Did a bit of haggling over trade in value!!! But all sorted. The two lads (Jacob & Raith) were superb, well done!! One minor gripe, could have done with a drop more fuel. Quarter of a tank would have put the cherry ontop of the cake!"

2 years ago

graham steele star-alt star-alt star-alt star-alt star-alt

"From the first contact to collecting my new car, the experience was faultless. Everyone was very friendly, no pressure sales, excellent service, would definitely recommend Carsa."

2 years ago

Shaun star-alt star-alt star-alt star-alt star-alt

"The team were extremely helpful and the process was simple and seemless. It was so easy that I was certain that something had been missed when I left. But nothing had, they made the purchase and part exchange an easy and pleasurable experience."

2 years ago

Anthony star-alt star-alt star-alt star-alt star-alt

"I was pleased with the Jaguar XF prestige I purchased from you.. it was in good condition throughout and up to my expectations., Unfortunately when I got home and examined it carefully it appeared your vehicle checks were let down as they omitted to find a couple of minor problems. There were 3 chips out of the windscreen on the passenger side which should..." Read more

2 years ago

Marc Procter star-alt star-alt star-alt star-alt star-alt

"Fantastic!!! This has to be the way of buying cars moving fwd!!!! I can’t rate Carsa strongly enough!!! Of all the dealers i have purchased cars from over the years (believe me there have been lots!) Carsa have set the standard! After finding my golf r on line, we agreed a part a part x value and paid the deposit to secure the vehicle before I travelled f..." Read more

2 years ago

customer star-alt star-alt star-alt star-alt star-alt

"Excellent service from start to finish. Super happy with my purchase 😊 would highly recommend."

2 years ago

Adam Nethercote star-alt star-alt star-alt star-alt star-alt

"Matt and Jamie dealt with my finance and all my requirements so that when I arrived at the forecourt everything was set up and ready to go. Tom and Louis at the Swanwick dealership were accommodating and knowledgeable and despite how very busy they were they always made time to keep me updated and ensure I was ok. I felt like I was in good hands every step o..." Read more

2 years ago

Philip Norman star-alt star-alt star-alt star-alt star-alt

"Very helpful. I had arranged to collect my car on a Tuesday evening and phoned them on the Monday to say I could collect that day. No problem at all. Staff very friendly both on the phone and on site. Would ertainly recommend."

2 years ago

Saroj Bansal star-alt star-alt star-alt star-alt star-alt

"Very friendly and informative service. Offered different products however you were not pushed to buy."

2 years ago

Broderick Crawford star-alt star-alt star-alt star-alt star-alt

"Well, Ive bought a lot of cars in my life with some good and a lot of bad experiences. This time from start to finish without a hick-up, only a great attentive service. Such an easy way to do the business and the cars are priced very very keen compared to a franchise dealer. Ive always said, business is easy if you keep the process simple and just keep spea..." Read more

2 years ago

Abdul Qadeer star-alt star-alt star-alt star-alt star-alt

"Great service and great prices."

2 years ago

Matthew Hamer star-alt star-alt star-alt star-alt star-alt

"Good team of people at Carsa, Loughborough. Thank you for the smooth transaction :)"

2 years ago

AB rost star-alt star-alt star-alt star-alt star-alt

"I bought EV from CARSA. They are friendly people who try their best to help you out. The branch manager, Tom, answered all my concerns/ questions with paitence and in detail. I was really happy with my purchase. Thanks"

2 years ago

KB star-alt star-alt star-alt star-alt star-alt

"I bought a car from the Bradford branch and It was a lovely experience, they were not pushy and was very accommodating. I would like to say thanks to Sidra and Malcom and everyone else who helped. hope to see you soon!"

2 years ago

YW star-alt star-alt star-alt star-alt star-alt

"Efficient, quick helpful. Would use again"

2 years ago

Hans Mahrla star-alt star-alt star-alt star-alt star-alt

"we went for a test drive with Sidra who was very friendly and helpful. We have not bought a used car in 8 years and this was a much superior experience."

2 years ago

Keith Cooke star-alt star-alt star-alt star-alt star-alt

"Very sensitive & empathetic Not pushy but informative & polite A great experience Thank you all particularly Raith"

2 years ago

CollectPlus Customer star-alt star-alt star-alt star-alt star-alt

"Brilliant service. Car is fab."

2 years ago

Sara Tiffin star-alt star-alt star-alt star-alt star-alt

"A truly pleasurable way to buy a car. The guys at Southampton were great over the phone. Chris made the deal hassle free and arranged for the car to be delivered to Bradford. Everyone at Bradford were amazing and friendly, not at all pushy. Abu took us on a test drive and nothing was too much trouble. We then sat on a zoom call with Malcolm to complete the p..." Read more

2 years ago

Trevor star-alt star-alt star-alt star-alt star-alt

"I had concern of buying on line without seeing vehicle , however on delivery of it was in show room condition, just taken its first short drive all appears to be running smoothly. Vehicle came with service history (Matt thanks for printing off & putting in pack) & following questions around the Inspection Process Matt also took time out to video working e..." Read more

2 years ago

Marian Jambor star-alt star-alt star-alt star-alt star-alt

"Our experience with Carsa was great. The staff was friendly and helpful. Emilia was welcoming and very friendly. She explained us everything about the car. Keep up the good job. Marta and Marian"

2 years ago

Mr Mark Whittingham star-alt star-alt star-alt star-alt star-alt

"I bought a car today from the Bradford branch the service of the staff was Excellent and I was very happy with my purchase ."

2 years ago