Carsa icon

Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

James Brown star-alt star-alt star-alt star-alt star-alt

"Welcomed on site, and met with friendly and warm atmosphere. Shabs was our showroom host, he was really helpful and friendly, answered all our questions. We came in and we weren't disappointed at any point about the sales or service provided by Carsa and their team."

10 months ago

Megan O star-alt star-alt star-alt star-alt star-alt

"Had a great experience at Carsa, Shabs helped us pick out the right car just for us and gave us all the information we needed. I highly recommend Carsa!"

10 months ago

Mrs Liz Bennett star-alt star-alt star-alt star-alt star-alt

"There was a major problem as car was not at depot when arrive for appointment. Caras did everything they could to put problem correct . Car was transferred from other depot and able to purchase same day. Staff were outstanding with customer service due to a mistake being made."

10 months ago

Robert Mason star-alt star-alt star-alt star-alt star-alt

"Dougie was efficient, no fancy sales man's talk just what I wanted. Thanks "

10 months ago

Joey star-alt star-alt star-alt star-alt star-alt

"Carsa have been superb throughout and listened to every question I asked, the price was great and the staff exceptional especially Bailey and Fred"

10 months ago

Ciaran Nicol star-alt star-alt star-alt star-alt star-alt

"Finance gentlemen was brilliant at the front desk and so was the gentlemen that helped finalise the rest of the car. However, upon arrival was informed the car had not been cleaned ( which was okay at the time) and was informed it would be cleaned for me departing, this was not the case and was still dirty when the time arrived to leave. "

10 months ago

theoluddite star-alt star-alt star-alt star-alt star-alt

"Complete and uttter shite. They added a um £99 service charge that they say they don't charge on several of their their Autotrader web pages. They removed it when challenged. Then they delivered a car after they had clearly used it a business run around for the day. They valeted and it had it had +half a tank of fuel when I did a test drive. They delivered i..." Read more

10 months ago

Peter star-alt star-alt star-alt star-alt star-alt

"All the salesman at carsa.seemto be happy souls but ,the sales person Russell who sorted our car for us was a diamond ,he was so helpful and nothing was to much trouble.and the workshop manager was kindness it self he reassured me about a silly thing that l picked up and took the time to talk to me about it although he was so busy!!! Thanks to Russell and al..." Read more

10 months ago

Katerina star-alt star-alt star-alt star-alt star-alt

"Great communication, service and all fully explained in a friendly and professional manner. Great experience buying my first car with Carsa!"

10 months ago

Drew star-alt star-alt star-alt star-alt star-alt

"Hannah was great on the phone with the purchase of the car. When we arrived at the Gloucester showroom Abdullah was very welcoming and helpful to complete the purchase of the car."

10 months ago

Matt King star-alt star-alt star-alt star-alt star-alt

"Krys at Gloucester Carsa was extremely helpful, he walked me through everything and was very knowledgeable about the car. He was also able to arrange a warranty for me within my budget. "

10 months ago

MIKE HOLTON star-alt star-alt star-alt star-alt star-alt

"No fuss test drive arranged quickly. All staff were friendly and relaxed. Car was what we were looking for. No pressure selling. Seamless process from start to finish."

10 months ago

Anjana Tomy star-alt star-alt star-alt star-alt star-alt

" Mr. Abdhulla done a very good job and very good customer service very happy ."

10 months ago

John Cantrill star-alt star-alt star-alt star-alt star-alt

"Brilliant service from Jay at Cannock Carsa!"

10 months ago

Craig Moulton star-alt star-alt star-alt star-alt star-alt

"Spoke to mitch at cannock very helpful not pushy sold us a nice car very happy overall"

10 months ago

Paul Overfield star-alt star-alt star-alt star-alt star-alt

"Turned a tricky situation around by actually seeming to give a s**t. Started poorly as I had been assured that the hybrid car I wa there to collect would be charged so that I could verify the lcondition of the battery. Made extra phone call to make this point clear. When turned up this had not bee relayed and the depot had no facility to charge the vehicle..." Read more

10 months ago

Mark H star-alt star-alt star-alt star-alt star-alt

"Brilliant service and so quick the whole experience was great I would highly recommend the company. "

10 months ago

Louise Sampson star-alt star-alt star-alt star-alt star-alt

"Great experience from start to finish. Paul at the main centre was very friendly and helpful sorting out my part exchange and finance without any pressure. Then to William at the Gloucester branch who I thoroughly recommend who was professional yet friendly and not at all pushy. I’d definitely use them again. Thank you!"

10 months ago

Mr Philip W star-alt star-alt star-alt star-alt star-alt

"Thanks to Russell and the team at CARSA for all their effort and help during the purchase of my vehicle and the PX process. Thanks for the additional help and guidance that was given whilst sorting out my cherished licence transfer. "

10 months ago

Marc Wesley star-alt star-alt star-alt star-alt star-alt

"Really great experience, George was excellent to deal with and explained the process of the part exchange and purchase of the Tesla very well ⭐️⭐️⭐️⭐️⭐️"

10 months ago

Peter hill star-alt star-alt star-alt star-alt star-alt

"Paid a 200 pound deposit to see a Merc a class , fully refundable so I was told this is not the case don’t fall for it first you the car wasn’t valeted , wudnt start battery no good this after there so called 204 point checks please yea RIGHT , then checked the oil no oil absolutely no not use these cow boys have to wait 15 days now to engage a solicitor to..." Read more

10 months ago

Sally Rose Crewe star-alt star-alt star-alt star-alt star-alt

"Shabs was excellent at solving our problem (which car do we need/want) he tuned into exactly what we needed to purchase a car and within a short period of time we found the perfect car. We love it. Thank you for the great experience! We couldn’t be more happy 👍"

10 months ago

Yumiko Sparks star-alt star-alt star-alt star-alt star-alt

"I was very disappointed. I noticed that the car did not come with free floor mats. Why was this not explained at the time of purchase? I assumed that floor mats were a basic inclusion, so I checked both the exterior and interior of the car. Additionally, on the way home, the tire pressure warning light turned on. According to the service history, your compa..." Read more

10 months ago

courtney settle star-alt star-alt star-alt star-alt star-alt

"Really good experience. I was a first time car buyer and loved my time here! I come to look at a car, and in an hour and a half I had the keys and was driving away with my new car. Talked me through everything and got the best options possible. Big shout out to Mebronze who really helped us out and answered everything I needed! Will definitely recommend here..." Read more

10 months ago

Daniel Wooldridge star-alt star-alt star-alt star-alt star-alt

"Steve was friendly and not pushy, great customer service"

10 months ago