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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Jack star-alt star-alt star-alt star-alt star-alt

"John was very helpful, and made the process of buying the Tuscon easy. All the staff at Carsa Southampton are happy to help and friendly. Would 100% use them again "

3 months ago

Natalie Wright star-alt star-alt star-alt star-alt star-alt

"Great experience, thanks. "

3 months ago

Fabiano Venhorst star-alt star-alt star-alt star-alt star-alt

"Just bought a car from Carsa, with Jordan as our attendant, it was smooth and clear process. Being a foreigner Jordan make the process super easy to undertand! Such a pleasure making bussiness with Carsa"

3 months ago

Lana Peters star-alt star-alt star-alt star-alt star-alt

"Amazing service from the guys at Carsa, lovely welcoming people! "

3 months ago

Harry Penfold star-alt star-alt star-alt star-alt star-alt

"Great customer service very friendly employees and easy to talk to "

3 months ago

Mark Harris star-alt star-alt star-alt star-alt star-alt

"I want to point out that the staff on the phone lines and at the branch were all very friendly and helpful. However, I paid £99 to have the car transferred to my local branch, but sadly the Carsa sales team were let down by the poor preparation of the vehicle. The prep sheet said 3 of the wheels had been refurbished, but all 4 of the wheels had some degree o..." Read more

3 months ago

Jess R star-alt star-alt star-alt star-alt star-alt

"The customer service of the sales people I dealt with were nice but the communication was very low in terms of updating me about the car I was very interested in. It ended up taking a week from the day I was interested and wanted to test drive to actually driving my car away. My partner and I were the ones to continually call to get an update on the car and..." Read more

3 months ago

Patrick Wilford star-alt star-alt star-alt star-alt star-alt

"Shabs was very professional and helpful throughout. He was knowledgeable about the car we initially went to see then patient as we changed our minds. He was able to recommend an alternative which we then bought ."

3 months ago

Danny star-alt star-alt star-alt star-alt star-alt

"I recently purchased a car from Carsa Mountsorrel and I couldn't be more pleased with the experience. Eric, the salesman who assisted us, was excellent from start to finish. On the days Eric wasn't available, Martin, the Sales Manager stepped in to address any questions I had, providing equally great support. The day of collection was smooth and efficien..." Read more

3 months ago

Jay G star-alt star-alt star-alt star-alt star-alt

"Wonderful dealership with top-notch customer service. The staff was helpful and made the buying process efficient and straightforward. I’m very pleased with my new vehicle and their excellent support."

3 months ago

Rhys H star-alt star-alt star-alt star-alt star-alt

"Exceptional service from start to finish. The dealership’s team was courteous and knowledgeable, ensuring a pleasant car-buying experience. I’m thrilled with my new car and highly recommend their service."

3 months ago

Ethan M star-alt star-alt star-alt star-alt star-alt

"Great experience at this dealership. The team was professional and made the car-buying process smooth and stress-free. I’m delighted with my new vehicle and their exceptional customer service."

3 months ago

customer star-alt star-alt star-alt star-alt star-alt

"Zohib was amazing today even when there were issues from head office he kept us up to date every step of the way and got it sorted very quickly. Thank you for your support "

3 months ago

Matt dakin star-alt star-alt star-alt star-alt star-alt

"Shabs was great,let me test drive my car,amended our deal to suit our budget,even drove the car out on the same day what more can you ask for,very happy customer"

3 months ago

Liam Fitzpatrick star-alt star-alt star-alt star-alt star-alt

"Steve at the Southampton branch was really helpful and the entire experience was super straightforward. Didn't feel any pressure either which to be honest is a huge plus"

3 months ago

Brett Griffiths star-alt star-alt star-alt star-alt star-alt

"Jordan was fantastic really easy process of buying a car "

3 months ago

tom mooney star-alt star-alt star-alt star-alt star-alt

"Very good customer service, was met straight away by Zohib and was made comfortable straight away."

3 months ago

Michelle star-alt star-alt star-alt star-alt star-alt

"He’s a fantastic friendly guy very helpful "

3 months ago

Liam star-alt star-alt star-alt star-alt star-alt

"Went to Shrewsbury site to collect my car, had a wonderful experience from the branch manager Abba and also Rupa the host. Felt very welcomed and happy with the level of service "

3 months ago

Kirsty Evans star-alt star-alt star-alt star-alt star-alt

"Would like to thank all staff at Carsa who made the sometimes painful experience of buying a car a more comfortable one! Zohib Ramzan was particularly helpful and a pleasure to deal with. Thank you so much and we look forward to driving our new car 👍 "

3 months ago

Mr Patrick Collingborn star-alt star-alt star-alt star-alt star-alt

"Advertises a car for sale "Located in Bolton" yet when I attempt to arrange a test drive, I am told that it would cost me a £100 (Non-refundable) reservation fee a the car is in fact located in Hampshire. This company needs investigating into how it can practice such blatant lies online."

3 months ago

Peter star-alt star-alt star-alt star-alt star-alt

"Shrewsbury Branch Experience was great, Abbz (branch manager) and Rupa - our sales host were absolutely fantastic, everything went as quickly as it was possible in a very friendly atmosphere. Absolutely fantastic experience and I recommend it to anyone. "

3 months ago

Jem star-alt star-alt star-alt star-alt star-alt

"Becky from Bradford was super helpful and fast with the handover of my new car! Would 100% recommend"

3 months ago

Dan Gilson star-alt star-alt star-alt star-alt star-alt

"The team were very welcoming, explained the process clearly and no hard sell. "

3 months ago

Chloe and Reece star-alt star-alt star-alt star-alt star-alt

"First time we have got a car through finance and I could recommend Carsa enough, it was a really easy smooth process, that was also all thanks to shabs, he was very lovely, allowed us to take our time with looking at the car and gave us space to discuss between each other. He was very understanding of our circumstances and needs and was very friendly and att..." Read more

3 months ago