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Carsa Reviews & Testimonials

4.6 (2,686)

Reviews: 2,686


5
81%
4
8%
3
3%
2
2%
1
6%

89% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

john star-alt star-alt star-alt star-alt star-alt

"Can Malcolm effany contact me regarding a warranty that was taken out with the car I bought of carsa reg plate Hk22 UPN warranty not worth the paper it’s written on it runs concurrently for 2 years along with 1 year 8 months of the manufacturers warranty meaning 2 warranty’s running at the same time I was told it is as good as a manufacturers warranty but fi..." Read more

7 months ago

NYK star-alt star-alt star-alt star-alt star-alt

"Sold my car to Carsa & it was effortless. I spoke to Josh who I was dealing with and he made the transition so smooth and kept me in the loop for any documents that was being sent and updates on the process. He was amazing and very helpful! The guy who checked my car was so lovely and did the checks thoroughly. The payment was made so quick that before he..." Read more

7 months ago

Steve Foster star-alt star-alt star-alt star-alt star-alt

"Good range of cars & competitive pricing Head office support & communication good - Local branch were not on the ball though"

7 months ago

Shamimshah Chaudree star-alt star-alt star-alt star-alt star-alt

"Excellent communication, Nice coffee, Attentive service providers, Friendly Staff. Forgot to say thank you to the nice guy washed and cleaned my car….. Very helpful and polite Lady who helped me with the drive away insurance ….. will definitely try to pinch another coffee one day when I drive pass pretending to be a customer."

7 months ago

Jacqui Kenward star-alt star-alt star-alt star-alt star-alt

"The whole process was so straightforward and everyone was very helpful. I didn't feel rushed at all. Very professional and courteous team. Very very pleased with my new car"

7 months ago

Thomas Humphrey star-alt star-alt star-alt star-alt star-alt

"Very easy and quick to purchase our new family car. No hassle or added “sales man” tax. Very happy and will return when we need to upgrade."

7 months ago

Anthony Pottle star-alt star-alt star-alt star-alt star-alt

"excellent service, zero presure sales team. for once an enjoyable car purchase. can not recommend enough and huge thanks to Rachel who assisted with our purchase."

7 months ago

Mr S Carr star-alt star-alt star-alt star-alt star-alt

"Good staff good experience thanks Debbie."

7 months ago

Danielle star-alt star-alt star-alt star-alt star-alt

"Excellent service from all the staff, very knowledgeable and very helpful! Debbie at reception was an absolute dream too!"

7 months ago

John Hefford star-alt star-alt star-alt star-alt star-alt

"From start to finish Carsa have been brilliant. They’ve kept in touch, answered any questions and looked after us when we came to visit. Thank you Martin and team."

7 months ago

NICK BEATTIE star-alt star-alt star-alt star-alt star-alt

"Easy, straightforward and friendly staff - I good experience"

7 months ago

N E star-alt star-alt star-alt star-alt star-alt

"Totally bad experience with Carsa Bradford. Incompetent and unhelpful staff. Wasted three weekends going back and forth with them. I strongly do not reccomend if you value your time and customer satisfaction."

7 months ago

Deeyen Karsanji star-alt star-alt star-alt star-alt star-alt

"Went to the Mountsorrel Branch to have a quick look at a car I'd seen online. The staff were very helpful and provided a good service when we were both enquiring about the car and when we purchased said car."

7 months ago

Alastair Kendal star-alt star-alt star-alt star-alt star-alt

"Many thanks to Debbie and the team at Carsa Durham, they made buying our car a painless experience."

7 months ago

customer star-alt star-alt star-alt star-alt star-alt

"Recently purchased used totoya corolla from Carsa Loughborough, happy with the purchase, staff was very friendly and helpful. Specially Sabeer, he tried to make things easy as he could. Thanks"

7 months ago

Chris Kemble star-alt star-alt star-alt star-alt star-alt

"A great service especially from Tom who went above and beyond customer service I will certainly recommend Carsa To all who are looking for a car Thanks for all your help Chris Kemble"

7 months ago

Ahmad star-alt star-alt star-alt star-alt star-alt

"Excellent service received from the team especially manager Sidra went above an beyond to help us Thank you 😊"

7 months ago

Graham M star-alt star-alt star-alt star-alt star-alt

"First time we had used Carsa and found the experience very good. No aggressive sales just relaxed and allowed time to view, test drive and then decide. Good prices and would recommend Carsa to others"

7 months ago

Mrs H J Jacks star-alt star-alt star-alt star-alt star-alt

"Very positive experience at Carsa Mountsorrel Raith and Shabs were absolutely brilliant today when I visited to part exchange my car. They looked after me so well and were extremely professional, polite and friendly. Highly recommended!! Thank you."

7 months ago

Adam star-alt star-alt star-alt star-alt star-alt

"Sidra was amazing from start to finish in my experience at carsa. The buying experience was easy enough, and they were great keeping me updated with Santander (who didn’t seem to be as efficient as them). Unfortunately the car I purchased was returned as it had a major issue, however even then the whole team at bradford were super compassionate and genuine...." Read more

7 months ago

Enuka star-alt star-alt star-alt star-alt star-alt

"Quality car at a competitive price, great customer service thanks to Jeff Palmer and Liam Finlay. Good packages provided including paintwork protection and warranties that not all dealers provide. Highly recommended."

7 months ago

Lucie Warren star-alt star-alt star-alt star-alt star-alt

"Awful customer service. I paid the £99 deposit to reserve a car and had agreed home delivery. However, I wasn't contacted about the home delivery and when I tried to call - I never got through to an agent. I used the WhatsApp chat to contact Carsa and was told that the delivery manager had been attempting to contact me and left voicemails (this was untrue)...." Read more

7 months ago

Paul Porter star-alt star-alt star-alt star-alt star-alt

"All the staff were very helpful."

7 months ago

Dawn Milne star-alt star-alt star-alt star-alt star-alt

"Excellent support and service from Debbie at all stages. All of the Carsa staff at Bishop Auckland were very helpful as we viewed several cars over a week. Unaccompanied test drives were a surprise and were very helpful as no pressure on time or distance with a no problem attitude, “take as long as you need”. Sales staff at Southampton, Hein specifically, vi..." Read more

7 months ago

Puspa Gurung star-alt star-alt star-alt star-alt star-alt

"Great experience with Carsa team in Southampton."

7 months ago