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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

leanne Morgan star-alt star-alt star-alt star-alt star-alt

"Absolutely fantastic customer service, much better than other big car dealerships! Shabs helped me through the whole process, was polite, friendly and very informative. Would highly recommend buying a car from Carsa"

a year ago

Ian star-alt star-alt star-alt star-alt star-alt

"Great experience, very straight forward, Really good service from Mike would use again "

a year ago

Jimalars star-alt star-alt star-alt star-alt star-alt

"Shrewsbury- amazing brand manager Abbz very helpful, professional along side Rupa who was also very profession, knowledgeable and even got the gardx out of me. "

a year ago

Anthony Ajas star-alt star-alt star-alt star-alt star-alt

"Came in this morning, clear they were understaff but it was not noticeable. Sidra and Bailey worked together giving superb customer service to me and the other customers waiting. Clear explanations of all that is needed to know. "

a year ago

Brady star-alt star-alt star-alt star-alt star-alt

"Very good service off jay and would recommend using him "

a year ago

George Barden star-alt star-alt star-alt star-alt star-alt

"Bailey and Sidra Brilliant customer service and very helpful "

a year ago

Ryan Hicks star-alt star-alt star-alt star-alt star-alt

"Hi I have recently purchased a car with Carsa and George Parker was absolutely fantastic running through everything with me and always going above and beyond will definitely come back to purchase the next car with him and Carsa "

a year ago

Emma Dyer star-alt star-alt star-alt star-alt star-alt

"Steve Irving was very helpful in showing us around a wide range of cars and helping us find the right model "

a year ago

Carole Newberry star-alt star-alt star-alt star-alt star-alt

"Bought a Toyota CH-R today from Cannock, was seen by DAN DEAN, was very lovely, very professional & told me everything I needed to know, thank you so much Dan."

a year ago

Amy Newberry star-alt star-alt star-alt star-alt star-alt

"Had the pleasure today of dealing with Dan Dean at the Cannock branch he answered all my questions and made me feel at ease which was key thanks Dan I’m chuffed with the car "

a year ago

Jak Smith-Phelps star-alt star-alt star-alt star-alt star-alt

"Absolutely fantastic customer service and care for customers!! It was my first time selling a car and I found a new car that was right for me on Carsa. After picking the car and and making my way to the dealership in Mountsorrel, Shabs was very helpful and clear when asking the initial questions I had. The entire process was smooth and made simple by the te..." Read more

a year ago

Mrs Tricia McCallum star-alt star-alt star-alt star-alt star-alt

"Apart from not having the 2nd key on site which I got with in a week, I am so happy with my car and service experienced from Carsa. Thank you to milena for her patience and kindness, but an extra big thank you to Jermaine who went above and beyond to help me get everything i needed for my car and more. If I had 6 stars you would of had it. Lovely team. Love..." Read more

a year ago

Stuart Boland star-alt star-alt star-alt star-alt star-alt

"Both Marco, pre viewing, and Jordon, viewing and Sales made the buying process really easy. The car was exactly as described. Really impressed with the process and service. "

a year ago

Miss J star-alt star-alt star-alt star-alt star-alt

"What a birthday!! Came to Bolton to collect my new car as a birthday gift to myself and Mike made the transaction seamless...10/10 service. I happily recommend and pleased with my service, true delight!!! Thank you thank you!! Got my day off to an amazing start"

a year ago

Rosey star-alt star-alt star-alt star-alt star-alt

"John gave us a very good experience when we first check the cars. He also made us feel welcome and showed us all of our options. During the day of the purchase, Steve helped us with confirmation and also made it very welcoming and enjoyable. Definitely a very good experience and would recommend to others. "

a year ago

Lyn star-alt star-alt star-alt star-alt star-alt

"I paid a £99 deposit in good faith. Carsa messaged a few minutes later saying the car wasn’t available but they have refused to refund my money. I have emailed and texted so many times, but I just get the same text, supposedly from a named female, but clearly not sent by a real person. I think it’s basically fraud to accept a deposit then immediately inform..." Read more

a year ago

Christopher Guise star-alt star-alt star-alt star-alt star-alt

"Mitchell Marvin gave use great customer service when we picked our new car up"

a year ago

M star-alt star-alt star-alt star-alt star-alt

"Overall my experience with Carsa (and Carsa Durham) was positive. They gave a very good valuation for my part exchange and stuck with the valuation when they saw it. The car I got was very good value and I am very happy with it overall. The only minor issue is that there was some small bodywork issues which I would have expected to be corrected. I can get..." Read more

a year ago

Simon Davies star-alt star-alt star-alt star-alt star-alt

"What a great experience. This was my first time buying a car online and the team in Shrewsbury couldn't have been more helpful. Both Abbz (Branch Manager) and Emily (Host) made the whole experience a pleasure. Everything was clear and easy to understand. I would definitely recommend Carsa! "

a year ago

Mr Paul Dixon star-alt star-alt star-alt star-alt star-alt

"Both Libby and Sidra were extremely helpful when buying my new car at the Bradford Carsa Branch."

a year ago

customer star-alt star-alt star-alt star-alt star-alt

"Jay has been great with me today, nothing but pleasant throughout."

a year ago

June Cartmell star-alt star-alt star-alt star-alt star-alt

"Very helpful and answered any questions I had also helped us through all of the process we needed to purchase our new car. It’s nice to have someone who did not try and pressure you to make a purchase at Carsa Cannock"

a year ago

Beth P star-alt star-alt star-alt star-alt star-alt

"Great experience at Carsa Mountsorrel with Shabs! He made the process very simple :)"

a year ago

Emma Kelly star-alt star-alt star-alt star-alt star-alt

"We went to Carta Cannock branch, sales person was Mitchell Marvin. Went through everything thoroughly, really professional. Highly recommended."

a year ago

Gavin Cartwright star-alt star-alt star-alt star-alt star-alt

"Dealt with Lauren at Cannock branch who was great showing me several options available. The whole process of part ex and buying a new car was easy. Thanks Lauren."

a year ago