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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

James Court-Martin star-alt star-alt star-alt star-alt star-alt

"The staff were very attentive and knowledgeable about the products. Josh H was a fantastic sales man and made us very comfortable through the process explaining everything and answered all a question."

5 months ago

David Michael Banner star-alt star-alt star-alt star-alt star-alt

"Turned up to look at a car and with help from the staff ended up buying another one. Staff were easy going and very friendly."

5 months ago

Beth star-alt star-alt star-alt star-alt star-alt

"Great smooth experience purchasing my new car, all staff were welcoming and Shabs was very helpful & informative when sorting everything out! Highly recommend:) "

5 months ago

Annis star-alt star-alt star-alt star-alt star-alt

"Kieanna was outstanding and really helpful."

5 months ago

Natasha Titley star-alt star-alt star-alt star-alt star-alt

"Great experience in carsa Cannock today from Mitchell, very friendly and knowledgable "

5 months ago

Mason Chapman star-alt star-alt star-alt star-alt star-alt

"Very helpful, thanks Eric."

5 months ago

JOHN star-alt star-alt star-alt star-alt star-alt

"The team and at the swanwick branch were really helpful. Would recommend this garage "

5 months ago

Lloyd Rack star-alt star-alt star-alt star-alt star-alt

"Worst car company, especially the person named Caroline from Southampton who made me drive 200 miles and I found that I had no appointments for the drive test, they did not have any of the cars for which Caroline had made the appointment, and I did not receive any financial offer even though she had assured me that I would receive it. when I asked what happ..." Read more

5 months ago

Dave Lee star-alt star-alt star-alt star-alt star-alt

"Visited the Bradford branch today, was greater by Bailey who was lovely and sorted everything out "

5 months ago

Emma Hollis star-alt star-alt star-alt star-alt star-alt

"Service excellent Adam showed excellent customer relation skills"

5 months ago

Leanne star-alt star-alt star-alt star-alt star-alt

"Disappointed!! Drove 2 hours over to the Shrewsbury branch of Carsa. Firstly though I had telephoned to check if the vehicle had any scratches on it, because the video was not clear. Was reassured there were no scratches or marks. I asked if I drove there and liked it could I drive it away the same day! Again they reassured me I could. The car had lots of sc..." Read more

5 months ago

John paul beresford . star-alt star-alt star-alt star-alt star-alt

"Excellent service from Becky at your Bradford branch"

5 months ago

James Manktelow star-alt star-alt star-alt star-alt star-alt

"We saw all the good reviews for Carsa and their selection of cars was fantastic. They were easy and friendly to work with and the customer service from Shabs was fantastic. The car was in fantastic condition and the sale was made in a easy and relaxed. Cannot recommend more. "

5 months ago

Charlotte Allin star-alt star-alt star-alt star-alt star-alt

"We were helped by Shabs in buying our new car. He was helpful and well informed and made the purchase exciting and enjoyable."

5 months ago

Richard Gaddas star-alt star-alt star-alt star-alt star-alt

"Bought a Tesla model 3 yesterday, same day the car developed a fault, guess what, I can't get to speak to anyone regarding this! The car needs to go to Tesla for diagnosis "

5 months ago

Natalie star-alt star-alt star-alt star-alt star-alt

"Excellent service from Becky at the Bradford carsa site. So helpful nothing was to much bother making our car buying a smooth experience. Thanks again Becky. We will defo recommend to friends and family "

5 months ago

Ronald Lawrence star-alt star-alt star-alt star-alt star-alt

"All great also great staff"

5 months ago

Tinu star-alt star-alt star-alt star-alt star-alt

"Sidra was very active and pleasant through out the process. She explained everything very well even with repetition "

5 months ago

Shane Eyre star-alt star-alt star-alt star-alt star-alt

"Helpful team and flexible with collection arrangements "

5 months ago

Stephen H star-alt star-alt star-alt star-alt star-alt

"I spent over £20000 on a car from bishop Auckland branch of Carsa reserved car went to pick it up at agreed time the car was in valeting bay with people stood looking at open boot.when they brought it out for us to see the rear lights were steamed up we were told it was because it had been steam cleaned. We purchased the car took it home my son noticed strai..." Read more

5 months ago

Alexandra Gill star-alt star-alt star-alt star-alt star-alt

"Overall good experience with Carsa Mountsorrel! We had requested an appointment for a car and paid £100 deposit to have the car moved to the dealership. Unfortunately when we arrived the car was not available due to admin errors but the team were very apologetic. We came back later in the week and had a great experience with Shabs and the team, they fairly..." Read more

5 months ago

Zac Saunders star-alt star-alt star-alt star-alt star-alt

"If you buy through Carsa make sure you look over their cars thoroughly. Bought a 20k motor from them in the rain 3 weeks ago now. Worse decision I've made. I had mistaken a scratch on the windscreen for a smudge and when questioned Carsa about it a few days after I was basically told I'd done it myself. I can get it done on my insurance for £100 but it's ju..." Read more

5 months ago

Rebecca Parker star-alt star-alt star-alt star-alt star-alt

"I felt the whole experience from head office with Jimmy to then dealing with Eric at the nearest branch in Mountsorrel was seamless. Everyone was extremely helpful and allowed me to go through options that were affordable to me. Jimmy at head office got the car moved from another branch to our local branch and we were able to test drive with Eric and he was..." Read more

5 months ago

Mr Costelow star-alt star-alt star-alt star-alt star-alt

"I wanted to test drive a car and all they wanted were my full details. In todays age you cannot give all your details to a company you have never dealt with. "

5 months ago

Scott Thomas Smith star-alt star-alt star-alt star-alt star-alt

"Went to Carsa 3 weeks ago. Bursledon Southampton Hampshire. Mercedes A220d 2021 plate . Nice car however in hindsight. Now change my original assessment of trust pilot Carsa. Very rushed. I now agree with my fiancee who felt shunned by sales advisor. Steve Irving. We were not even given a tour round the car to show ? How functions work? Also valet was a..." Read more

5 months ago