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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Stephen star-alt star-alt star-alt star-alt star-alt

"Simple and easy process purchasing a second car. Vehicles are all well priced. Mitch provided feat service , completing Gaurav and Sebs sale."

a year ago

Consumer star-alt star-alt star-alt star-alt star-alt

"Mitchel at the Cannock branch has been very helpful and got me through the buying process smoothly. He’s a professional with a great customer service experience. Definitely recommend!"

a year ago

Sarah Greenwood star-alt star-alt star-alt star-alt star-alt

"Amber and Gary were great and dealt with everything quickly and efficiently. "

a year ago

Eleanor star-alt star-alt star-alt star-alt star-alt

"Bought a car from Carsa at the Halesowen site. Adam was great and very helpful. However we had a few queries after receiving the car so sent an email to customer care, to which we haven't received a reply in 10 days. Have sent multiple emails and tried to get hold via the phone. We have had no response, very disappointed in the customer care, had we had know..." Read more

a year ago

Anonymous star-alt star-alt star-alt star-alt star-alt

"Fantastic service at Bolton by Kaitlyn. Brilliant support assistance"

a year ago

Adele star-alt star-alt star-alt star-alt star-alt

"Adam and Steve were so helpful at the Halesowen branch! They truly went above and beyond to ensure that everything was taken care of. The car was delivered in fantastic condition, drove away same day!"

a year ago

JDGAMING star-alt star-alt star-alt star-alt star-alt

"Mitch at Cannock was super accommodating. Efficient. Polite . Very pleased with my purchase. "

a year ago

Andy Swindlehurst star-alt star-alt star-alt star-alt star-alt

"Becky in Bradford, super helpful."

a year ago

rehan khan star-alt star-alt star-alt star-alt star-alt

"Liars. I was given false information on vehicle condition. Vehicle was covered in scratches and plastic trim inside was broken and falling off. Wasted money on travel fees. After around 2 hours of waiting I was eventually seen to. Disgusting service, stay clear everyone."

a year ago

Consumer star-alt star-alt star-alt star-alt star-alt

"Dan Dean, Great help, great service, couldn’t of asked for a better experience 👍"

a year ago

Dean star-alt star-alt star-alt star-alt star-alt

"The team at mount sorrel are unprofessional, and rude! They don’t provide customer care or any kind of help, they don’t respond to emails, messages, or calls. Just an automated system which is no help whatsoever! I have made a complaint after giving these people every opportunity to contact me regarding my query. Avoid these people like the plague. They are..." Read more

a year ago

Marshall Thompson star-alt star-alt star-alt star-alt star-alt

"Well after writing a brilliant review when doing the deal, I haven’t had much of a good experience at all since. It started when the engine light came on the car just as I drove away from the garage, so took back and they was very good with that got it fixed as quick as they could. However I finally picked the car up on Thursday and was over the moon with it..." Read more

a year ago

Simon Fiddes star-alt star-alt star-alt star-alt star-alt

"Great help from Bailey, very happy with my experience. "

a year ago

Charlene Bennett star-alt star-alt star-alt star-alt star-alt

"Lauren at Cannock branch was so very helpful. Introduced herself, was pleasant, knowledgeable and super friendly. Manager Jake was also very helpful. Highly recommended. No pushy or hard sales or forceful tactics. Friendly advice and excellent service. "

a year ago

Mollie Inglis star-alt star-alt star-alt star-alt star-alt

"Mitchell from Cannock Very informative and helpful knew exactly what he was talking about made the experience good."

a year ago

Kieran Moverley star-alt star-alt star-alt star-alt star-alt

"Great experience with Dean. Answered any questions that I had and smooth process while doing the paper. Top man"

a year ago

Kevin star-alt star-alt star-alt star-alt star-alt

"Great service today and throughout the process of purchasing my vehicle Big thanks to Ellis. "

a year ago

Consumer star-alt star-alt star-alt star-alt star-alt

"Great service and throughout the purchasing the car too .For Ellis"

a year ago

Jody star-alt star-alt star-alt star-alt star-alt

"Dan was very pleasant and helpful throughout the whole process, the car was ready on my arrival, happy all round!! "

a year ago

Sean Connor star-alt star-alt star-alt star-alt star-alt

"Picked up my new car today, Bailey was a great help 100% would recommend!"

a year ago

Paul Warbrick star-alt star-alt star-alt star-alt star-alt

"Great service from Amber at Bradford. Quick, efficient and friendly service. "

a year ago

Jake star-alt star-alt star-alt star-alt star-alt

"Very friendly staff and Dan Dean was very informative and easy going which made me feel at ease as it was my first driving an automatic car. Overall a very good experience."

a year ago

Lukejackskywalker Johnson star-alt star-alt star-alt star-alt star-alt

"Went to look at some electric vehicles, carsa were so helpful, explained each of the 3 vehicles were looked at in detail, Tesla, Cupra and Audi. Nothing was too much trouble and we were able to test drive every vehicle without an appointment, we bought the Tesla, it was so easy and friendly. Even when we brought are son to look at the car on pick up, Ellis w..." Read more

a year ago

Rowan star-alt star-alt star-alt star-alt star-alt

"Excellent service from Mitchell at Cannock Carsa. No pressure sales."

a year ago

Jo Morris star-alt star-alt star-alt star-alt star-alt

"Lauren was super helpful and got everything sorted so I could drive the car away the same day. "

a year ago