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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Michael Davies star-alt star-alt star-alt star-alt star-alt

"Abdullah was great "

9 months ago

Luke Watkins star-alt star-alt star-alt star-alt star-alt

"Nathan was great. Really happy with the service!"

9 months ago

Phil Chapman star-alt star-alt star-alt star-alt star-alt

"Doug answered all our questions very simply ( as I know little about cars!) and made the whole experience smooth running. Penny added a bit of humour along the way ! Would highly recommend Shrewsbury Carsa "

9 months ago

Milly Newton star-alt star-alt star-alt star-alt star-alt

"Mitch at Cannock was really helpful and made the experience so easy! "

9 months ago

Joe Ragusa star-alt star-alt star-alt star-alt star-alt

"Mitch at Cannock was great"

9 months ago

Lindley Nel star-alt star-alt star-alt star-alt star-alt

"Make sure you know everything about the vehicle you are purchasing ... don't fall for the second-hand car dealer sales pitch."

9 months ago

John Bathurst star-alt star-alt star-alt star-alt star-alt

"Very efficient and polite young lady emily. Hassle free purchase."

9 months ago

MR MARK HARPER star-alt star-alt star-alt star-alt star-alt

"Krys at Gloucester provided a great service in providing a new car. The experience was great and information about the car was everything I needed to buy the car I needed. Was a business purchase which was a little more complicated but Krys and Carsa kept me informed the whole time and was driving away in just a couple of days. "

9 months ago

Olivia star-alt star-alt star-alt star-alt star-alt

"Bought my second car from Carsa Halesowen today. Sam helped us from start to finish and made the process as easy as possible. Absolutely amazing and impressed. Thank you. "

9 months ago

Exbrit star-alt star-alt star-alt star-alt star-alt

"Callum was really helpful and went through everything very well making the whole experience easy and comfortable. Very happy "

9 months ago

Sue star-alt star-alt star-alt star-alt star-alt

"Callum S was very professional and friendly. He answered all our questions and gave us all the information on warranties etc without being overly pushy with sales talk. Very happy with our experience and new car. "

9 months ago

Ben McSorley star-alt star-alt star-alt star-alt star-alt

"Brilliant service, kept me informed thriughout the purchase and evryonenis really nice and helpful"

9 months ago

Consumer star-alt star-alt star-alt star-alt star-alt

"It is really kind and fast service "

9 months ago

Sprn'gr star-alt star-alt star-alt star-alt star-alt

"Great service from Abdullah, every thing was straightforward. Would absolutely recommend Carsa."

9 months ago

SG star-alt star-alt star-alt star-alt star-alt

"We had an Electric car transferred to the Bolton branch to look at. On arrival the car was dirty, more than just a few days of dirt with takeaway packaging in the glove box. We wasted over two and a half hours trying to buy the car on PCP. After giving some details the salesman went upstairs to run a soft search to determine the APR. When he returned he came..." Read more

9 months ago

Kishan Kumar star-alt star-alt star-alt star-alt star-alt

"Excellent service. Jay solved all our queries for buying a car and promised to provide best after-sell services like warranty. Hopefully all promises made by Carsa turns true in case of any problem with car..!! Fingers crossed..!!"

9 months ago

Victor Ogbuagu star-alt star-alt star-alt star-alt star-alt

"Your staff public relations were very good and they were able to help me resolve my concerns."

9 months ago

Peter star-alt star-alt star-alt star-alt star-alt

"Very easy to choose a used car online and have it delivered to my nearest dealer so I could test drive it. I traded two cars in for the one I was getting and the whole process on exchange day went smoothly, I would certainly use them again."

9 months ago

William Slingsby star-alt star-alt star-alt star-alt star-alt

"Easy easy easy"

9 months ago

SD star-alt star-alt star-alt star-alt star-alt

"Despite a few technical difficulties with the electronic signature process, which were smoothly overcome, the service was excellent throughout. Also delighted with my new car, which is great value for a high specification vehicle."

9 months ago

VSpi star-alt star-alt star-alt star-alt star-alt

"Don’t expect to get your £200 deposit back easily if the car isn’t like you expected (to bring it to local branch). Still trying to get it back from them despite being advised it’s fully refundable if you don’t like the car. Be cautious! "

9 months ago

Mrs A star-alt star-alt star-alt star-alt star-alt

"We had great service with Mitchell at the Cannock branch, very informative and helpful 😊 lovely our new car!"

9 months ago

Ellie Johnson star-alt star-alt star-alt star-alt star-alt

"Great customer service from Krys at Gloucester branch. Showed us a range of cars to suit our needs and made the part exchange process easy. "

10 months ago

Ena Caddy star-alt star-alt star-alt star-alt star-alt

"Thank for all the help and reassurance in buy my new car. After l had a terrible experience with another car dealer, before coming to you. Lauren was very helpful, l felt reassured and confident that l could trust your company. Everyone l spoke to in the show were very polite and welcoming."

10 months ago

Bleu Long star-alt star-alt star-alt star-alt star-alt

"We purchased a car from the towcester branch on 7/2/25, within 5 miles of driving the car away it developed a fault which turned out to be a major engine fault with the car in repairable ( was supposedly ok going thought the 240 point check 🙄) it took 1 week for the fault to be diagnosed and a further week to organise a refund…. The staff are so unprofessio..." Read more

10 months ago