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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Martin Parker star-alt star-alt star-alt star-alt star-alt

"Great experience from start to finish trading my van for a Nissan Navara truck. Easy and pleasant transaction but most of all I was able to pick up my truck the day after agreeing on a deal"

10 months ago

Balbinder Singh star-alt star-alt star-alt star-alt star-alt

"Excellent service "

10 months ago

Bridget Reilly star-alt star-alt star-alt star-alt star-alt

"The saff at Carsa were very friendly & very helpful especially Jimmy they helped me all the way through to have my car delivered thank you 😊 "

10 months ago

Raf K star-alt star-alt star-alt star-alt star-alt

"Traveled to see a car with engine failure . Waste of time."

10 months ago

KDE star-alt star-alt star-alt star-alt star-alt

"The car was excellent and the staff were helpful and attentive. The service history on the system was incorrect, so the correct details had to be pulled from the manufacturer’s website. The V5 that was provided was not valid, so resulted in a delay to take the car home, as a V62 needed to be filed. All in all, happy at the end of the process, but the admin..." Read more

10 months ago

R Hodge star-alt star-alt star-alt star-alt star-alt

"All Carsa staff I have had dealings with during the purchase of my Mercedes-Benz have been polite, friendly and professional. There was a hiccup with the car which was dealt with promptly and satisfactorily. I am very pleased with my car. The particular staff are as follows: Courtney, Lily and Joseph in Southampton and Tom and Dan at the Gloucester site. I w..." Read more

10 months ago

Mr Steven Clews star-alt star-alt star-alt star-alt star-alt

"Easily transacted, very helpful and efficient"

10 months ago

Paul Creighton star-alt star-alt star-alt star-alt star-alt

"All your team very helpful and professional "

10 months ago

George star-alt star-alt star-alt star-alt star-alt

"Jordan was friendly and professional. "

10 months ago

Olivia star-alt star-alt star-alt star-alt star-alt

"Arranged to view a car at 6pm after work. The garage forecourt was really dark, so I didn’t notice a chip/crack in the windscreen. When driving the car home, the bright motorway lights showed up the windscreen chip. I emailed the customer care team the next day to ask could they fix this, to which they simply refused saying that I’d accepted the car in the c..." Read more

10 months ago

Mark Wilson star-alt star-alt star-alt star-alt star-alt

"Car seems great but terrible communication from call centre, delivery day and method changed,AA breakdown not explained as only one call out per year and didn’t explain that no card payment facility at the collection centre. Spoil the experience."

10 months ago

Roger B star-alt star-alt star-alt star-alt star-alt

"I originally saw my latest car on Auto Trader and rang Carsa to arrange a viewing. Although Auto Trader listed the car as being at Mount Sorrel it was actually at Halesowen. Paul, the salesperson at Mount Sorrel persuaded me to go the next day to see the car at Halesowen. I’m glad I did. Nathan there was very thorough and helpful and, thus far, I’m very p..." Read more

10 months ago

Melanie star-alt star-alt star-alt star-alt star-alt

"Excellent experience both times very good customer service will definitely use again "

10 months ago

Tony D star-alt star-alt star-alt star-alt star-alt

"Great service all round, Sam was very thorough in explaining the process and the options at purchase. He even went out of his way to deliver the vehicle to me after finishing work."

10 months ago

Ryan Adams star-alt star-alt star-alt star-alt star-alt

"My Ariel is missing from the roof, I wasn’t told about 1 key only for the vehicle and then when purchasing the vehicle they landed a Ā£99 admin fee on top for very little admin that I could of done in 2 minutes. The car is good but Carsa need to be more transparent with there process and advice "

10 months ago

Maria star-alt star-alt star-alt star-alt star-alt

"Krys in the Gloucester branch was a great help buying my new car. Very satisfied "

10 months ago

Sereena Pal star-alt star-alt star-alt star-alt star-alt

"Nathan and the team went above and beyond for me today! Would highly recommend!! Thank you for all you have done for me you made my birthday amazing! "

10 months ago

Aydin Ahmet star-alt star-alt star-alt star-alt star-alt

"Arrived at the appointment at Towcester Branch to be told that they were running behind with other appointments. Asked how long it would be and the response we got was "I normally tell customers to allow up to 3 hours when buying a car". I have owned 11 cars in 14 years and never has it taken longer than an hour. When we were seen the car was not cleaned, th..." Read more

10 months ago

Nazia Sharqi star-alt star-alt star-alt star-alt star-alt

"So good so far "

10 months ago

Customer star-alt star-alt star-alt star-alt star-alt

"A big thank you Brad for sorting out our speedo."

10 months ago

mia f star-alt star-alt star-alt star-alt star-alt

"The most welcoming and calm experience. Buying a car and spending a lot of money can be a stressful & overwhelming experience. However, we were made to feel at ease and rested by the staff at Carsa, Shrewsbury. Harvey, our salesman was extremely accommodating and understanding and answered any questions I had, he made the whole experience very simplistic..." Read more

10 months ago

Zoe Bailey star-alt star-alt star-alt star-alt star-alt

"Krys at Gloucester was outstanding he over exceeded our expectations. Thank you so much krys we have the best experience ever buying a car "

10 months ago

Heather James star-alt star-alt star-alt star-alt star-alt

"Was keen to use Carsa as the cars seemed fairly priced and of high quality. Put a deposit down on a car with every intention of viewing and purchasing the car however problems arose when my circumstances changed. We could no longer attend the booked appointment and tried to cancel and get the £200 deposit refunded. I was told that deposit refunded was contin..." Read more

10 months ago

Consumer star-alt star-alt star-alt star-alt star-alt

"Alana at Gloucester was very friendly and professional Thank you"

10 months ago

Ash star-alt star-alt star-alt star-alt star-alt

"Recently bought Toyota RAV4 from Gloucester site. Abdullah was professional and polite. Happy with my car! "

10 months ago