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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Kevin Smith star-alt star-alt star-alt star-alt star-alt

"We met with Rupa at the Halesowen branch after travelling there to see a specific vehicle only to be told that it was at a different branch. This was not made clear in Carsa’s Autotrader ad nor was it made clear that you have to pay £99.00 to have the vehicle brought in so be mindful of this. Rupa was however extremely accommodating so we paid the transport..." Read more

a year ago

Samej Lihh star-alt star-alt star-alt star-alt star-alt

"Jordan was first class, sorted the car out and repaired my faith in Carsa after some issues. Great chat no pressure and very easy to deal with, a pleasure thank you very much "

a year ago

Nathan Wood star-alt star-alt star-alt star-alt star-alt

"I left a review a few months back after my purchase had to be returned to there prep centre. I'm leaving another one due to there complete shoddy and unprofessional work. Had to remove the passenger front wheel yesterday. Was unable to do so as the passenger wheels they have both repaired as stated on there prep history have been completely over tightened. T..." Read more

a year ago

LEVI star-alt star-alt star-alt star-alt star-alt

"I purchased a car from Carsa and it broke down 2 weeks after I left the show room. After a bit of back and forth eventually my car was changed for what I think is and even better car and Shabbs moved heaven and earth to make sure I left with my new car on the day all the staff are amazing I would just say they need to refine their process in case bazaar inci..." Read more

a year ago

Antony Skinner star-alt star-alt star-alt star-alt star-alt

"good service until youve paid your money then they are no longer interested. tried numerous times now to have my car looked at due to issues with it and all get is ring warranty its not our problem. well yes it is your problem, youve sold the vehicle and it has a issue regardless of if someone has had it 10 days or 3 months. you hold a duty to ensure the car..." Read more

a year ago

Angela West star-alt star-alt star-alt star-alt star-alt

"Fantastic service when purchasing my new car, George was very professional and dealt with all my questions quickly and efficiently! Thankyou Carsa"

a year ago

Louise brooker star-alt star-alt star-alt star-alt star-alt

"Great customer care throughout our experience, Jay did everything he could to help us. Jay was very professional and helpful. Thank you for everything "

a year ago

Courtney star-alt star-alt star-alt star-alt star-alt

"Amazing customer service. Would highly recommend. Michael and Jaker done a great job & made everything so seamless!"

a year ago

Wayne star-alt star-alt star-alt star-alt star-alt

"Quick and efficient service even on a busy day. Jaker & Michael served us."

a year ago

Maria Dolan star-alt star-alt star-alt star-alt star-alt

"Great service from Jaker and Micheal. Couldn’t fault them. "

a year ago

Matt Shakespeare star-alt star-alt star-alt star-alt star-alt

"Bought my BMW from the halesowen branch, Adam was very polite and helpful throughout and made the whole transaction a breeze. Would deffinitley buy a car from here again"

a year ago

Rosie Thomason star-alt star-alt star-alt star-alt star-alt

"Adam offered really great service and was very helpful to us with all our questions we had. we would use carsa again! "

a year ago

Alvin star-alt star-alt star-alt star-alt star-alt

"Svnile is very helpful and professional throughout the process. I recommend this seller."

a year ago

Nick Chan star-alt star-alt star-alt star-alt star-alt

"Sunile at Halesowen is very kind and helpful."

a year ago

A J Ahmed star-alt star-alt star-alt star-alt star-alt

"Exceptional service, easy and quick getting my new car and part exchanging, would highly recommend Milena from the Halesowen branch, was very helpful with all questions asked, thank you again "

a year ago

Josh Verheyden star-alt star-alt star-alt star-alt star-alt

"Great service from Mike at the Bolton location."

a year ago

AvieMCR star-alt star-alt star-alt star-alt star-alt

"Mike at local office in Bolton v helpful. However Head office give out conflicting information. For example they advised car was located in Bolton to view, so we made the trip, actually car located in Cannock. "

a year ago

Stacy star-alt star-alt star-alt star-alt star-alt

"Wonderful experience, very helpful and accommodating. Thanks Nathan. 10/10"

a year ago

Ross Sinclair star-alt star-alt star-alt star-alt star-alt

"The customer service was very good and helpful, kept me updated throughout the process with each person I spoke to as friendly as the next. They made purchasing the car nice and easy, I would recommend them for your next car."

a year ago

Lee star-alt star-alt star-alt star-alt star-alt

"Carsa Halesowen, Nathan was an absolute pleasure to deal with. Made the buying experience how it should be "

a year ago

Lesley Parry star-alt star-alt star-alt star-alt star-alt

"Absolutely shocking service. Very amateur. I opted for home delivery but when it arrived they couldn’t do a hand over because of a warning light. They took it back to base and carried out some work, then brought the car back to my home. They didn’t tell me what work had been carried out after asking. Fast forward 2 days I exited the car but couldn’t back int..." Read more

a year ago

Megan Florey star-alt star-alt star-alt star-alt star-alt

"Becky was helpful! "

a year ago

M Dyer star-alt star-alt star-alt star-alt star-alt

"Having just purchased a vehicle from the Halesowen branch, I can only say positive things about the process and the ease with which it was sorted. I dealt with Milena and she was personable and helpful as well as being receptive to my wishes about added extras which is not always been my previous experience. Thank you very much"

a year ago

Harnaik Singh star-alt star-alt star-alt star-alt star-alt

"Jay carsa Cannock fantastic service Brilliant "

a year ago

Geeza star-alt star-alt star-alt star-alt star-alt

"Jay at carsa Cannock. What a pleasure it was dealing with him when buying my new car. Absolutely faultless and will definitely recommend buying a car from Jay at Carsa cannock "

a year ago