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Carsa Reviews & Testimonials

4.5 (5,142)

Reviews: 5,142


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

David holyman star-alt star-alt star-alt star-alt star-alt

"Lgrest job by Jay looking after me, would recommend him if buying from carsa cannock"

6 months ago

Michael wright star-alt star-alt star-alt star-alt star-alt

"Easy transaction no problems John at Southampton was very helpful "

6 months ago

Hayley Turner star-alt star-alt star-alt star-alt star-alt

"I can't thank Cannock Carsa team enough for all their help, and 1 in particular Jake for sorting out my new car. I really appreciate the time you took to help me 😊"

6 months ago

Harris star-alt star-alt star-alt star-alt star-alt

"Thieves, crooks and liars! Too angry to write about such a disgracefully company, but trust me and avoid them!"

6 months ago

Gareth Maher star-alt star-alt star-alt star-alt star-alt

"Excellent service today by the team at Bradford. Libby was very welcoming and looked after us when we arrived. Sidra was very helpful, professional and made the whole experience seamless. Will highly recommend this branch to my friends and relatives."

6 months ago

Cherylee Baker star-alt star-alt star-alt star-alt star-alt

"I felt the initial interaction was great! Then when I came to purchase the car, I was under the impression that I had an appointment at 10.00 but then we had to wait almost 30mins before the salesman we had been in contact with was free. However, there were 2 other people working there who he could have perhaps dealt with the walk in customers he had? I had..." Read more

6 months ago

Ian star-alt star-alt star-alt star-alt star-alt

"Quick and easy called to view a car popped down 2 hrs later did deal in less than an hour"

6 months ago

Mark Smith star-alt star-alt star-alt star-alt star-alt

"Car was advertised “locally” but cost £100 to get moved to local site. No contact with ‘sales’ no local phone number. Frustrating call queuing system like the doctor (generating an instant negative response in me). I was delayed on the day and had no number to call. Text message appeared to be from mob number but random IP address message received when I tri..." Read more

6 months ago

Patrycja Majerczyk star-alt star-alt star-alt star-alt star-alt

"Very nice service, we bought amazing car from Carsa! Highly recommended Cannock branch and Lauren! Very smooth transition, Lauren explained us everything, it was a pleasure! "

6 months ago

Mrs Natalie Starr star-alt star-alt star-alt star-alt star-alt

"Sidra was fabulous, friendly, informative and helpful. Thank you great experience "

6 months ago

Jenny star-alt star-alt star-alt star-alt star-alt

"Eric was great from start to finish. Looked after all of our needs and answered all our questions in detail. A very pleasant car buying experience! "

6 months ago

Sophie star-alt star-alt star-alt star-alt star-alt

"If i could give less than 1 stars i would i have had an appalling experience with Carsa, i reserved a car was assured this car was reserved too me via text, i had asked multiple times for a call back which never arrived after nearly 2 1/2 weeks, when calling Carsa i was told the car had been reserved to someone else, accused of not telling the truth, after..." Read more

6 months ago

Lisah Kapula star-alt star-alt star-alt star-alt star-alt

"I went to Carsa Southampton today and was served by a very kind young man, however there was a miscommunication that happened and it was neither my fault nor the young man’s.The Southampton Carsa MANAGER accused me of stealing the car that I had just purchased and threatened to call the police on me, he did not apologise for his insults even after the miscom..." Read more

6 months ago

Anonymous star-alt star-alt star-alt star-alt star-alt

"Very happy with the service I was provided no pushy sales techniques carl went the extra mile in making sure I was happy with the car I would no doubt come back to purchase another.Thanks"

6 months ago

Joe M star-alt star-alt star-alt star-alt star-alt

"We put a deposit down in order to take a care off sale. We then traveled around 100 miles to view the car and all was well. The car was great but that’s where the positives end. The customer service at the Halesowen branch was shocking, trying to get us to put a £3.7k deposit down and even after I said I needed to think about it they still insisted I put £70..." Read more

6 months ago

Simon Squires star-alt star-alt star-alt star-alt star-alt

"Steve did a great job my daughter very pleased with new car"

6 months ago

Jason Watson star-alt star-alt star-alt star-alt star-alt

"Very pleasant experience buying a car from Shabs at the mountsorrel branch. Informative and not at all pushy with added sales. Highly recommended if you're searching for a new car."

6 months ago

Ken Webb star-alt star-alt star-alt star-alt star-alt

"Excellent service from first call to Caroline through to Paul who advised on exchange price on my car. Steve in Southampton Carsa very helpful and friendly. Would recommend this branch of Carsa"

6 months ago

Darren Griffiths star-alt star-alt star-alt star-alt star-alt

"Southampton customer service is shocking. When you phone up and choose Cs option you get an automatic message saying your first in line,waiting a few minutes before being told no one's available leave a message then you can't leave a message has it's full. This tells me straight away they don't even check messages let alone answer a phone. "

6 months ago

Customer star-alt star-alt star-alt star-alt star-alt

"We are really happy with how pleasant the experience of buying a car was with Carsa. Many thanks to Adam in Birmingham branch. He was very friendly, professional and answered all of our questions about the car which is now parked on our driveway!!"

6 months ago

Russell Balmer star-alt star-alt star-alt star-alt star-alt

"There was a good choice of vehicles of the type I wanted over the company. The Staff were helpful, all of them. The purchase went through without any problems I would love to give 5 stars however the buying over the internet and only a tv screen to talk to felt very alien to me as an older person, we did however, get the job done mainly due to Liam's help."

6 months ago

SM star-alt star-alt star-alt star-alt star-alt

"Lauren at Cannock looked after me very well, explained everything clearly and made sure I was happy with the vehicle before completing the vehicle purchase. Trade in process was straightforward so very pleased with the transaction "

6 months ago

Leigh star-alt star-alt star-alt star-alt star-alt

"I bought my Golf from the Cannock branch this morning and I cannot fault the service. I initially dealt with Jay, who was friendly and approachable and showed me a variety of vehicles on offer without any sales tactics which made me feel comfortable. Dan sorted all of the paperwork out with me and talked me through every step. Finally, Lauren sorted the hand..." Read more

6 months ago

Mr J star-alt star-alt star-alt star-alt star-alt

"Excellent customer service from Bailey in the purchase of my new car. Will definitely be recommending this should be the first stop to everyone buying a new vehicle."

6 months ago

Ben Pedley star-alt star-alt star-alt star-alt star-alt

"Brilliant Service, nice range of cars. 0 complaints 👏"

6 months ago