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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Rebecca star-alt star-alt star-alt star-alt star-alt

"Brilliant service from enquiring about the car to buying it especially Malcolm and Lauren. Both very friendly, professional and helpful and put me at ease throughout the whole process"

3 years ago

Tom Tully star-alt star-alt star-alt star-alt star-alt

"Great customer service."

3 years ago

Mr Smith star-alt star-alt star-alt star-alt star-alt

"From the first call in to the brilliant Ellie to follow up calls with Kelly & Matt the initial impression was very good. Today I went to Bradford to collect my car and that level of brilliance continued with Lauren & Emilia what a welcome and what a perfect experience. Finally came the amazing service from Malcolm who quite frankly did all the hard work from..." Read more

3 years ago

Sercan star-alt star-alt star-alt star-alt star-alt

"Professional, friendly and helpful staff. I'm very happy with my purchase."

3 years ago

Karen star-alt star-alt star-alt star-alt star-alt

"We came from Cardiff to Southampton to buy a car with a part ex. Got the price we agreed based on the pictures sent through. Seamless service to test drive, pay and drive away. Very good apart from the usual warranty pitter patter you have to go through when buying a car . Doug was very helpful, polite genuine guy who makes a decent brew. Thank you"

3 years ago

Simon star-alt star-alt star-alt star-alt star-alt

"An excellent car buying experience. The car was as described and delivered quickly and on time."

3 years ago

Kelly Meech star-alt star-alt star-alt star-alt star-alt

"Very happy customer indeed. very quick easy sale and the staff were very polite and extremely helpful."

3 years ago

Belinda M star-alt star-alt star-alt star-alt star-alt

"Phenomenal service from true industry professionals!! Couldn’t recommend Carsa and their entire team enough, from my initial sales inquiries to collection. The whole experience was slick, quick and easy. Will definitely be returning for my next car! 5* all the way! 🌟"

3 years ago

Shane star-alt star-alt star-alt star-alt star-alt

"Bought a Volvo XC60 and we are very pleased. Looking at vehicle prior to purchase was a breeze.....no sales pitches, we were left to have a look around. On enquiry, salesmen were very polite and also offered hot drinks. Decided to purchase vehicle and returned a week later to collect, car was clean and ready to go. My wife did joke about some flowers and a..." Read more

3 years ago

Holly star-alt star-alt star-alt star-alt star-alt

"A good price and the car was in a very good condition. Very true to the pictures/ how they has described the car. Booked click and collect and they had it polished for when I arrived. Only thing I’d say is read into the warranty. It’s only up to £500 (which wasn’t made clear on phone) but I didn’t look into it on the website. Ended up paying for the £495 w..." Read more

3 years ago

Jane star-alt star-alt star-alt star-alt star-alt

"After my previous review CARSA contacted me immediately to solve the issue. Was great to see a company take pride in their reputation. Would def use again and highly recommend!"

3 years ago

Olivia B star-alt star-alt star-alt star-alt star-alt

"I moved from my first car to a new car and Carsa were so helpful towards me and couldn't be more polite towards me, Thank you to Jamie Smith for doing my Finance so quickly and Kelly Mike and Nick for making my dream come true"

3 years ago

customer star-alt star-alt star-alt star-alt star-alt

"Great service and car."

3 years ago

Ben star-alt star-alt star-alt star-alt star-alt

"The service was great. Very friendly and professional. Cars were in very good condition. Doug was very attentive and helpful. Thanks."

3 years ago

VANESSA Ibhadon star-alt star-alt star-alt star-alt star-alt

"very reliable and honest company. Chris was extremely helpful from start to finish in purchasing my car. I would definitely recommend my friends to carsa"

3 years ago

Florence Millman star-alt star-alt star-alt star-alt star-alt

"When I started searching for a new car it became apparent that buying online gave me a much broader choice. However I was so sceptical of doing it this way. I found a car from Carsa and they were so helpful with every query I had (which was a lot!!) It was so easy to contact them and I dealt with the same staff each time which was great. They always got back..." Read more

3 years ago

Mrs Archer star-alt star-alt star-alt star-alt star-alt

"Could not do enough for me happy with all staff members and facilities"

3 years ago

Andy Goode star-alt star-alt star-alt star-alt star-alt

"Top people at Carsa especially Joseph Allen. We had our car delivered and it had a few niggles. Joseph sorted it all out with local dealers / garages, all we had to do was turn up. Thank you Joseph we love the car"

3 years ago

mohammed ali star-alt star-alt star-alt star-alt star-alt

"Recently went for an interview at this place, drove down almost 30 miles to make the effort, chap named martin took the interview saying he will get back to me by the next day, not heard anything since dont waste your time with this bogus company mot worth it."

3 years ago

Diamond Arthur star-alt star-alt star-alt star-alt star-alt

"Very brilliant customer service. Mr Doug welcome me and made me feel comfortable at the office. He showed me to my car and allowed me plenty of time to observe and check the car over. It was a pleasant experience on my car collection date. Thank you very much Doug."

3 years ago

Rav star-alt star-alt star-alt star-alt star-alt

"Not even going to lie that l was a bit dubious at first from buying a car online but my mind was quickly put at ease by Tom who told me that I was not obligated to buy and my £99 reservation fee was fully refundable. I was met by my host Joseph who was a very polite and courteous young man who showed me around my vehicle which was as exactly as described in..." Read more

3 years ago

Janet Evans star-alt star-alt star-alt star-alt star-alt

"Quick and easy to buy your new car, very competitive prices"

3 years ago

Martin Mongan star-alt star-alt star-alt star-alt star-alt

"Very happy with my new car 🚙"

3 years ago

Nigel Finch star-alt star-alt star-alt star-alt star-alt

"May be I am just a perfectionist, not cleaned to my standards, otherwise great service, delivery driver was nice and polite too."

3 years ago

Lisa Farnworth star-alt star-alt star-alt star-alt star-alt

"Poor description and imperfection summary incorrect with undisclosed faults."

3 years ago