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Carsa Reviews & Testimonials

4.5 (4,686)

Reviews: 4,686


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Celestine star-alt star-alt star-alt star-alt star-alt

"All the staffs at Carsa are real professionals. They went out of their way to help me get my desired car. I was very impressed with the general customer service rendered. Atif was very helpful to me. Will definitely recommend"

2 years ago

Natale Pecora star-alt star-alt star-alt star-alt star-alt

"Excellent Dealer. I recommend them100%"

2 years ago

Stefan Brehar star-alt star-alt star-alt star-alt star-alt

"Very nice personal and helpful."

2 years ago

Ricardas star-alt star-alt star-alt star-alt star-alt

"Friendly and easy purchase of my new car. Cars are very well prepared to showroom condition."

2 years ago

Caroline Thorp star-alt star-alt star-alt star-alt star-alt

"Dealt with Tom, Lee and another Tom and all were extremely helpful, happy and went out of their way to get my car ready in time for me! Realistic part ex quotes and an easy transaction! Arrived my car was ready to test drive, my car was checked and paperwork swapped over! No hard push for after care etc. the sales team were excellent also (sorry didn’t get n..." Read more

2 years ago

Kaylie Brolan star-alt star-alt star-alt star-alt star-alt

"Joseph Malcom and tom have been superb"

2 years ago

Muhammad Anwar star-alt star-alt star-alt star-alt star-alt

"Exceptional customer service. Helpful staff"

2 years ago

Winston Churchill star-alt star-alt star-alt star-alt star-alt

"The whole process was managed perfectly by Matt and Ellie, nice and smooth and no false promises, old malarkey or hassle, just as I like it and how, hopefully, it should be, wouldn't hesitate to buy another car or other vehicle from them, one very pleased customer."

2 years ago

Paula Smith star-alt star-alt star-alt star-alt star-alt

"Excellent service. All staff went above and beyond to help me. Love my new car 🚗! A special thanks to Chris, Steve and Atif! 5 stars ⭐️ just doesn’t seem enough! One very Happy customer"

2 years ago

Stephen Yates star-alt star-alt star-alt star-alt star-alt

"Professional friendly service and easy negotiations. Their standard warranty only covers up to £500, which then leads to sales pitches for extra warranty cover, paint protection, etc although they weren't too pushy with these. ."

2 years ago

Neil W. star-alt star-alt star-alt star-alt star-alt

"I was surprised and impressed with the whole experience. The process is straight forward and transparent but thorough. The staff at Swanwick and online were friendly and helpful without being pushy. I am really pleased with my new car."

2 years ago

Mike Baker star-alt star-alt star-alt star-alt star-alt

"This is the first time I have purchased a car on line but was great service"

2 years ago

Jane star-alt star-alt star-alt star-alt star-alt

"Car was lovely but a few minor things once I got home were disappointing considering the car was meant to have been checked over so perfectly!! Staff at Southampton were very efficient and courteous. Process of buying took a while but Would still use again. Next time check the car over a bit more Thoroughly."

2 years ago

David Ball star-alt star-alt star-alt star-alt star-alt

"Tried to do business with various other companies with no real luck. Carsa where very cooperative everything from start to finish was quick and easy no pressure to buy. Would consider using them again in the future."

2 years ago

Viktor Gyorsa star-alt star-alt star-alt star-alt star-alt

"Overall I am pleased with their services and how Jamie handled the whole purchasing process. I was not able to negotiate a lot given that the tires and break discs are close to legal limit and also some minor scratches were not on their inspection report. Considering the price of the car I was hoping they would drop a bit more on the price of the car. That i..." Read more

2 years ago

Peter Van Tonder star-alt star-alt star-alt star-alt star-alt

"My review may be a little late as we bought the car in March already but I fealt that I needed to write this review. My experience at CARSA at first to be honest fealt a bit impersonal as I am used to dealing one on one or face to face with people and at CARSA everything is done via email and ZOOM for the finance bit. On reflection though, when I got to the..." Read more

2 years ago

Lee-Ann star-alt star-alt star-alt star-alt star-alt

"Great service. Thank you to Matt and Jamie for making everything seamless and extremely helpful. I love my new car. Thank you"

2 years ago

Chris Smith star-alt star-alt star-alt star-alt star-alt

"EXCELLENT from start to finish"

2 years ago

Bettina Lewis star-alt star-alt star-alt star-alt star-alt

"simpl, easy, efficient"

2 years ago

Darryl Godden star-alt star-alt star-alt star-alt star-alt

"Had the gall to knock £400 off my trade in price due to lack of service history, then proceeded to sell me a car that had no service log book with it. The dystopian manner in which you complete the sale, via video call with some remote person who keeps muting to talk to other people isn’t the greatest experience."

2 years ago

LPB star-alt star-alt star-alt star-alt star-alt

"Good service and straight forward sales process."

2 years ago

Annon star-alt star-alt star-alt star-alt star-alt

"The Carsa experience was great. Staff were friendly and professional, the car was prepped really well,advertised clearly and accurately and it was a quick and easy process to test drive. Price point was good/low and it was made clear that the price is the price. Point of sale was a little unexpected as they sat me down in front of a computer to zoom with..." Read more

2 years ago

Jack McGurran star-alt star-alt star-alt star-alt star-alt

"Highly recommended. From speaking with Steve on the phone beforehand, who was able to answer all of my questions about the car, to dealing with everyone in person on the day of collection, I had a really great experience. I was concerned about the car not quite matching up to what I was expecting from the photos but this wasn't the case, it was exactly as d..." Read more

2 years ago

saeed daji star-alt star-alt star-alt star-alt star-alt

"I purchased a BMW 5 series M Sport over the weekend from the Loughborough branch. I am absolutely over the moon with my purchase. The service was nothing short of excellent. The whole end to end process from speaking to Callum (top man) almost 3 weeks ago to sealing the deal with Jamie (top man) was a pleasure. The moment we entered the branch, we felt welc..." Read more

2 years ago

James Wilson star-alt star-alt star-alt star-alt star-alt

"Very helpful staff from start to finish. Highly recommend."

2 years ago