About Carsa
Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.
At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.
With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.
The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!
Phone
Address
Carsa
258 Bridge Rd
Southampton
SO31 7FL
AutoTrader Mr. Mark Austin
Scott
"Was willing to move my car from Bradford to me just for a test drive, and once I decided on the car their representive in the ZOOM call was very helpful in explaining the process and what all my contract terms were. The first extended warranty I've ever actually wanted to buy too."
5 months ago
Customer
"Honest review, decent enough place to get a motor from. Not without its faults though, wrong information provided so at point of sale expectation was I would pay £300 more than was actually on the paper work. Text system doesn’t work as they expect either. Car was decent enough although it did have an annoying noise immediately once it was driven away, had t..." Read more
5 months ago
James Methven
"Friendly team. On the ball and fast responses. Painless process. Thanks!"
5 months ago
Banjo Sulaiman
"Tracy from Bradford was very helpful and supportive today thanks"
5 months ago
Anonymous
"Buying a car in the Southampton branch was a painless experience overall. Andreea guided us through the process from A-Z and was a pleasant to deal with."
5 months ago
fred hollingworth
"You could not be more helpful"
5 months ago
James Wilson
"Fantastic service from start to finish, literally from the first message and phone call to driving off the forecourt the whole experience and the car itself were excellent . Massive thanks to all staff at Carsa Durham and especially Joe."
5 months ago
customer
"Bought the car even though I got pressured in paying for extended warranty I didn’t want Drove the car of the forecourt 2 hours later warning light on dash check oil level, checked it very low! Had to buy oil to top up😡 Then noticed loud noise from rear end breaks were worn out and sticking had to have new brake pads and disks SOCKING."
5 months ago
Nuzhat
"Amazing customer service from Tracey really helpful and couldn't ask for anything better all sorted and driving home with a new car"
5 months ago
Carla
"Came down to the carsa durham site to pick up my new car was greeted by katie she was fabulous"
5 months ago
Mr Jay Karia
"Carsa’s staff were excellent,very polite, help full they went out of their way to accommodate us We were late reaching Carsa Loughborough but all staff waited till we collected our car after all paperwork was completed"
5 months ago
Stack M
"Great service thank you Andreea :D"
5 months ago
Martin Ellis
"Joe stoker was a diamond. Nothing too much trouble. The whole staff were brilliant. Usually hate buying cars but these guys made it a breeze esp. Joe. Many thanks guys. Would definitely use again."
5 months ago
Jordan
"I found the staff very helpful and easy to deal with. The only reason my review is not 5* is because of the interest rate I was originally offered by Carsa's main lender, Santander. When I found an alternative lender with a preferable rate, Carsa would not deal with them but were able to instantly offer me a better deal which beat the one I was able to sourc..." Read more
5 months ago
Martyn Price
"I bought a car from Carsa almost 3 weeks ago. There was a slight issue with a seat latch which was resolved quickly by a mobile mechanic. However, I am very concerned about the situation regarding service history. I was advised there was a service history (car is 4 years old) and that the service book was at a different site and would be sent out to me...." Read more
5 months ago
Mr. Kevin Owen
"Very friendly staff. that was most welcoming never once felt pressured into buying a vehicle. extremely honest on answering any questions I had to ask. Most definitely recommend this company to friends and family"
5 months ago
Gemma Koch
"We went up carsa in bishop Auckland to view a car. The one I wanted was at a different branch, as I needed a car within a few days, they did everything they could to get the car too me quick. The sales team were amazing especially Aiden who helped us from start to finish."
5 months ago
Chris
"I have been looking for a new car for some time, found Carsa on Autotrader. They had some very nice cars for sale in all budgets. I telephoned them just to make sure that the car I was interested in was still available...it was. An appointment was made to visit my local Carsa dealership and fortunately the car I was interested in was at that branch. The staf..." Read more
5 months ago
Zena Travers
"Very frendly and helpful staff Tom Robbins looked after us really well nothing was to much trouble he made us feel very welcome we would recommend him to anyone looking to buy a used car"
5 months ago
Mr Dawson
"I would like to thank Katie and the team at Carsa for great experience whilst purchasing my latest car. I am serial car buyer so I know what good looks like and from my first interaction with Katie I knew I was in good hands. The experience was a little odd at times with the business still been covid secure for financing elements so you have to do it over a..." Read more
5 months ago
Damien Jordan
"AVOID AVOID AVOID. These guys have to be some of the biggest liars in the car market! I completed their online valuation tool on their website and it gave me a fair valuation. I was then contacted by their live chat person (who I now know is actually AI apparently) who is asked about the valuation and was assured that this was the valuation and the guys at t..." Read more
5 months ago
Steven Henderson
"Purchased a Mini Hatch after a test drive. Had an amazing customer experience with Katie who gave us all the information we required and provided us with plenty of hot chocolates to keep us warm 😊 would highly recommend coming here to buy a car for a pleasant experience"
5 months ago
Katie
"Today my partner & I viewed and bought a car on finance at Carsa Durham. Katie was our sales representative and she was great at giving us all the information we needed regarding the car, how the finance works and helped us set up drive away insurance. She also made sure we had plenty of hot chocolates! We had a great hassle free experience from a lovely tea..." Read more
5 months ago
Helen Biffin
"Helpful and polite but did not like the £199 00 add on"
5 months ago
"Visited Durham today looked after by Debbie, great customer care, sorted in a flash! Thanks Debbie!"
5 months ago