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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Chris Wilkinson star-alt star-alt star-alt star-alt star-alt

"Quick no fuss "

9 months ago

Millie Devlin star-alt star-alt star-alt star-alt star-alt

"Eric was amazing, he was super helpful and informative when I bought my first car, will definitely recommend!"

9 months ago

Bobby star-alt star-alt star-alt star-alt star-alt

"I’d like to take the time to thank Callum S for his exceptional level of service while accommodating me from start to finish from part exchanging my car and purchasing a car from Carsa at the Southampton branch. The staff is super friendly too. Huge thanks once again to Callum S and Russell"

9 months ago

Chris star-alt star-alt star-alt star-alt star-alt

"Abdullah was really friendly, calm, informative, patient and made the whole process really simple. It's actually been surprisingly straightforward since we first contacted Carsa. "

9 months ago

corwin barnes star-alt star-alt star-alt star-alt star-alt

"Carsa - shrewsbury. Emily and penny great service and very helpful for getting me what I wanted from the experience. "

9 months ago

john silva star-alt star-alt star-alt star-alt star-alt

"Good service form ADAM makes feel at ease "

9 months ago

MR L ATKINSON star-alt star-alt star-alt star-alt star-alt

"Great Experience, brought car down from Bolton so as to view locally, No hard sell and would return deposit if not buying. Decided to buy and the process was very straightforward and stress free. Car is a great buy, low mileage and great condition. Lauren at the Cannock branch was very friendly, informative and patient. "

9 months ago

phpugsley star-alt star-alt star-alt star-alt star-alt

"Straightforward, able to look at car before test drive, questions answered however limited knowledge from sales person on car make and it’s feature's was disappointing. "

9 months ago

Chris Abington star-alt star-alt star-alt star-alt star-alt

"Lovely team Penny & Emily made things ultra smooth and got everything done in a day which was perfect. All the best C"

9 months ago

Luke star-alt star-alt star-alt star-alt star-alt

"Mitch from Cannock helped me pick out the perfect car for my son. Easy to talk to and very informative. "

9 months ago

DB star-alt star-alt star-alt star-alt star-alt

"Quick painless process, Mitchell was helpful and knowledgeable "

9 months ago

Karen H-J star-alt star-alt star-alt star-alt star-alt

"Very helpful and accommodating. Would definitely recommend Carsa "

9 months ago

Andrew Smart star-alt star-alt star-alt star-alt star-alt

"I must say that John and Josh at Southampton couldn't have been more helpful. The sale process was unpressured and relaxed and the after-sales has been great too. Quick and friendly. Quite refreshing after the last garage I used. Well done guys."

9 months ago

Tomasz Szpunar star-alt star-alt star-alt star-alt star-alt

"AVOID AT ANY TIME Extremely Dissatisfied with Service and Vehicle Quality I purchased a car from Carsa in June 2024, and unfortunately, my experience has been nothing short of disappointing. Upon purchasing the vehicle, I quickly realized that the air conditioner was broken, and the brakes were also faulty. This raised serious concerns about the quality of..." Read more

9 months ago

Claudia star-alt star-alt star-alt star-alt star-alt

"My experience with Carsa has been nothing short of a nightmare. I purchased a car that was defective from the start, and despite multiple attempts to get the issue resolved over the last 9 months, they have done absolutely nothing to fix it. The car is still broken, and I’m left with a useless vehicle. What makes this even worse is the downright rude and un..." Read more

9 months ago

Nicole Stanley star-alt star-alt star-alt star-alt star-alt

"Carsa Cannock- Jay Bhogal Very helpful, attentive & informative! Great customer service and very reassuring walked away with a new car and will definitely be using again. Thank you "

9 months ago

Carly star-alt star-alt star-alt star-alt star-alt

"Sam was brilliant. Really informative and helpful."

9 months ago

Thomas Templeton star-alt star-alt star-alt star-alt star-alt

"Mez was great to deal with and great knowledge on the car I was buying. Easy transaction traded my car in and drove away my new one. Great service from start to finish."

9 months ago

Mr Matthew Morton star-alt star-alt star-alt star-alt star-alt

"Sidra was brilliant I couldn’t be happier!!! First time I’ve come to buy a car myself and she made it dead straight forward. Thank you! "

9 months ago

Mr Groves star-alt star-alt star-alt star-alt star-alt

"Went to see Mitch from Cannock at the Gloucester branch. Excellent service throughout"

9 months ago

Tomasz S star-alt star-alt star-alt star-alt star-alt

"AVOID AT ANY TIMEExtremely Dissatisfied with Service and Vehicle QualityI purchased a car from Carsa in June 2024, and unfortunately, my experience has been nothing short of disappointing. Upon purchasing the vehicle, I quickly realized that the air conditioner was broken, and the brakes were also faulty. This raised serious concerns about the quality of the..." Read more

9 months ago

linda summers star-alt star-alt star-alt star-alt star-alt

"After sales you get ignored they don’t want to sort out your problems once you have bought your car. Your not important anymore absolutely disgusted with them "

9 months ago

Luke Carter star-alt star-alt star-alt star-alt star-alt

"Harvey was really helpful and attentive as was the last but I didn't catch her name but think she was the manager, really great service all round."

9 months ago

T Charnley star-alt star-alt star-alt star-alt star-alt

"Alanah was great. Really easy transaction "

9 months ago

Danielle star-alt star-alt star-alt star-alt star-alt

"Enquired online for how much they would give me for a part exchange, fill in the form for them to say 'they couldn't do this online and someone will ring' literally 10 seconds later I was being contacted. I didn't answer and for 4 solid days they ring me around 5-10 times a day. I blocked the number but I am constantly getting voicemail notifications and whe..." Read more

9 months ago