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Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Puspa Gurung star-alt star-alt star-alt star-alt star-alt

"Great experience with Carsa team in Southampton."

2 years ago

Mr Colin Radford star-alt star-alt star-alt star-alt star-alt

"Made to feel welcome and all went very smoothly and on time"

2 years ago

Mrs Maria Aurora Gonzales star-alt star-alt star-alt star-alt star-alt

"we have a very good experience today with andreea. She help us. and look after from the start we came to Carsa Southhampton. And we managed to take the car on the same day. many thanks"

2 years ago

Barry Wilmott star-alt star-alt star-alt star-alt star-alt

"Absolute amazing service at the Durham branch. Helen was very knowledgeable and helpful in finding us the right car. I would 100% recommend."

2 years ago

Md Mostafizur star-alt star-alt star-alt star-alt star-alt

"I am happy to get the car from CARSA Southampton. The service was really very nice. Andreea was brilliant on service , helpful and very quick to handover the car. Thank you so much and hope to see you guys in near future."

2 years ago

Benjamin Dawkins star-alt star-alt star-alt star-alt star-alt

"Nice people, professional, well presented cars and a fast and thorough handover . Being able to come and view, test drive sort all paper work out and drive home my new car all in one day impressive. Many thanks"

2 years ago

Richard Humphrey star-alt star-alt star-alt star-alt star-alt

"Friendly staff, wasnt too pushy on selling of other services. fair price and good finance."

2 years ago

Minesh Gokani star-alt star-alt star-alt star-alt star-alt

"Good customer service, I was looked after well with a personal service from Vijay, Dan and Sabs."

2 years ago

John metcalfe star-alt star-alt star-alt star-alt star-alt

"Excellent support from Debbie, supported by Katie. All of the Carsa staff at Bishop Auckland were very helpful as we viewed several cars over three or four days. Unaccompanied test drives no problem, “take as long as you need”. Sales staff at Southampton, via zoom. New experience but efficient and friendly from Joe and Paul. Oh, and excellent coffee."

2 years ago

Linda Dyson star-alt star-alt star-alt star-alt star-alt

"All of the staff were very welcoming. Steve was our first point of contact and informed us of our options without obligation. He came across as very friendly and amiable and at no time did we feel under pressure to make an immediate purchase. We closed the sale with Russ and came away with our new car feeling assured and happy that we have made the right cho..." Read more

2 years ago

Miss Wendy O'Brien star-alt star-alt star-alt star-alt star-alt

"Miss advertising of costs, on Autotrader and website the finance interest is shown as 8.9%, when you get to the garage to view the card they say its 12.4%, but you may get special rate, even with a excellent credit score its still 12.4% so how do you get the 'special rate'????? Admin fee is only discussed once at the garage its not displayed on the autotrad..." Read more

2 years ago

Timothy Butler star-alt star-alt star-alt star-alt star-alt

"Gillian and jake were brilliant, professional and funny. They made the whole thing smooth and easy. Would definitely recommend Carsa"

2 years ago

Chris Hewitt star-alt star-alt star-alt star-alt star-alt

"DEBBIE WAS ABSOLUTELY AMAZING. SUCH A LOVELY PLEASANT LADY. THE BEST CUSTOMER SERVICE . THANKYOU. X"

2 years ago

Mr Garnett star-alt star-alt star-alt star-alt star-alt

"To start with all went well, all the lady's were very helpful, it was when I got home and had a good look around my new car, warning light on for coolant has came on and 1 tyre is very close to the limit, so much for a pre delivery checks, and £16 grand,"

2 years ago

Stephen Hayward star-alt star-alt star-alt star-alt star-alt

"As soon as I parked up I was welcomed by Jacob, he explained the whole process and made the buying experience a very good one."

2 years ago

Gary McCallum star-alt star-alt star-alt star-alt star-alt

"From arrival to departure with my new car everyone was superb Debbie was so helpful and friendly every aspect of our visit and purchase was perfect and after travelling for four hours from North East Scotland we had a welcome cup of tea and biscuits I would recommend to all friends and family to visit Cara’s website before anything else when looking for a ca..." Read more

2 years ago

Homeowner star-alt star-alt star-alt star-alt star-alt

"helpful staff"

2 years ago

Stephen Kneafsey star-alt star-alt star-alt star-alt star-alt

"From start to finish very professional, curtious not pushy,just a pleasure to deal with. Would definitely use this group again."

2 years ago

STEWART star-alt star-alt star-alt star-alt star-alt

"Really smooth easy process, no pressure to buy, very friendly staff"

2 years ago

Mark D star-alt star-alt star-alt star-alt star-alt

"Car I wanted at the price advertised, no 'hidden' extras, few extra sales offers but nothing pushy. Delivered to home. Quick, no fuss, just what you want."

2 years ago

Myles Power star-alt star-alt star-alt star-alt star-alt

"The staff at CARSA were very accommodating and friendly, and I found Pem particularly efficient and helpful"

2 years ago

Michael Loudon star-alt star-alt star-alt star-alt star-alt

"Friendly environment with good priced cars.big thanx to jacob for looking after us.top lad👍🤩"

2 years ago

Akeela S star-alt star-alt star-alt star-alt star-alt

"Tea was excellent, amazing service, amazing price"

2 years ago

MR A PATEL star-alt star-alt star-alt star-alt star-alt

"I was very sceptical about this company from the beginning however they did deliver, not in the best way but the job got done. I arrived 5 minutes before my appointment and staff were nowhere to be seen, I asked the valeters who didn't speak a word of English, after waiting 15 minutes I got acknowledged. I inspected my new vehicle and one tyre was bald, I wa..." Read more

2 years ago

Phil Mcleod star-alt star-alt star-alt star-alt star-alt

"I purchased my vehicle 14/7/23 from Southampton. The on the day experience was all good and no complaints. And then, and then the after sales. This is a whole different story. I still haven’t receive my V5 document and I’ve been promised it will be dealt with, nothing. I’ve been promised a call from a Manager, nothing. I’ve been passed to pillar and post and..." Read more

2 years ago