Carsa icon

Carsa Reviews & Testimonials

4.5 (5,562)

Reviews: 5,562


5
80%
4
7%
3
3%
2
2%
1
8%

87% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Amy star-alt star-alt star-alt star-alt star-alt

"We seen Mitchell and Cannock. He was very helpful, talked us through everything and was really professional. Would definitely come back again any other car needs we have. "

a year ago

Michael mckell star-alt star-alt star-alt star-alt star-alt

"Andreea Boston has been amazing. I come in to pick up a car and changed my mind. I messed her about for a while but ended up selling me another car. Very very happy She was amazing "

a year ago

Aidan Campleman star-alt star-alt star-alt star-alt star-alt

"Good customer service and fantastic price"

a year ago

Alan Wale star-alt star-alt star-alt star-alt star-alt

"Understanding"

a year ago

Mr Amir star-alt star-alt star-alt star-alt star-alt

"Fred, Bailey and becky in the Bradford branch were really helpful. Great customer service and helped me make an informed decision and gave me peace of mind"

a year ago

John Healy star-alt star-alt star-alt star-alt star-alt

"Was nt rushed. Happy with the service jess and mitch ga"

a year ago

Nick star-alt star-alt star-alt star-alt star-alt

"Mitch as the Cannock branch has been really helpful with my car purchase. Made the whole process easy and straightforward. Would definitely recommend!"

a year ago

Tina Pattinson star-alt star-alt star-alt star-alt star-alt

"A completely outstanding, very professional & friendly manner from both Josh & Libbie. An excellent service. Would highly recommend."

a year ago

jack Hartill star-alt star-alt star-alt star-alt star-alt

"Both Josh and Libbie were extremely welcoming and very informative. They both were very enthusiastic and very patient and gave us an overall amazing experience. 10/10"

a year ago

Fiona Omahony star-alt star-alt star-alt star-alt star-alt

"Well after a bit of a turbulent time to begin with ! Russ and his team Josh and Steve put things right . I appreciate there time and care and would highly recommend these guys . And not forgetting George and Debbie who helped with the car seat ! "

a year ago

Ian ward star-alt star-alt star-alt star-alt star-alt

"Went to cannock to view a car and was greeted by Mitchell there. He was outstanding with his service and very helpful with everything I needed. Would highly recommend every go to see him if you do go to cars cannock. Jaker the manager was also a lovely guy and very helpful too. "

a year ago

Ian Tunnacliffe star-alt star-alt star-alt star-alt star-alt

"Paul was upfront and lead me through the process to the best of his abilities "

a year ago

Guest star-alt star-alt star-alt star-alt star-alt

"slick perforfance but you do need to have everything with you at pickup. nice staff"

a year ago

Victoria Enyoisi star-alt star-alt star-alt star-alt star-alt

"George was very fantastic, great experience. The collection experience was easy and smooth, will recommend 😀."

a year ago

Gianpaul Becci star-alt star-alt star-alt star-alt star-alt

"Poor communication Poor description Incorrect number of previous keepers Incorrect number of keys Not provided the service history Difficult to contact "

a year ago

James star-alt star-alt star-alt star-alt star-alt

"I spoke to Hein initially who sorted the details, I then dealt with Adam in the dealership who was friendly, professional and very efficient. Thank you for making the whole experience simple and enjoyable, I would highly recommend this branch and the overall service "

a year ago

Chrystal star-alt star-alt star-alt star-alt star-alt

"All the staff were super friendly and helpful. But the purchase of the vehicle was awful. I’ve travelled over 110 miles away to pick up a car. Was told Wednesday to then be told Thursday, which was completely fine. Travelled down on Thursday to a car still with faults (needing a new washer fluid pump). Which to me is a huge safety issue (it wouldn’t pass a M..." Read more

a year ago

Grant star-alt star-alt star-alt star-alt star-alt

"Saw a car online, very competitively priced! Contact throughout was very good; they even transported the car from Bolton to Southampton for me to view. After a test drive, I bought the car; every step was explained by Carsa! Excellent experience. "

a year ago

Anna Winiarczyk star-alt star-alt star-alt star-alt star-alt

"Great service lovely staff very helpful."

a year ago

Andrei-sorin Niculescu star-alt star-alt star-alt star-alt star-alt

"Great services "

a year ago

customer star-alt star-alt star-alt star-alt star-alt

"It was straightforward and great experience with alot of helpful advice along."

a year ago

Kizito star-alt star-alt star-alt star-alt star-alt

"Customer service was superb and the car purchased was as clean as a new one."

a year ago

Greg star-alt star-alt star-alt star-alt star-alt

"Sunile from the Halesowen branch was very helpful and polite in finding the right car for me. Also helped to resolve a tyre issue quickly after I'd bought the car."

a year ago

Chelsea Robertson star-alt star-alt star-alt star-alt star-alt

"I would never buy a car from Carsa again! The aftercare is shocking! I have an urgent issue as they've sold us a car that is not road worthy. I've been advised that I can't speak to someone via the phone because customer care don't take inbound calls. The only way to contact them is via email and they'll respond within 48 hours, I'm still waiting!! Shocking..." Read more

a year ago

Sumaira Zubair star-alt star-alt star-alt star-alt star-alt

"Excellent service Very knowledgeable and friendly Staff especially Sam Harrison "

a year ago