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Carsa Reviews & Testimonials

4.5 (4,722)

Reviews: 4,722


5
81%
4
7%
3
3%
2
2%
1
8%

88% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Viktor Gyorsa star-alt star-alt star-alt star-alt star-alt

"Overall I am pleased with their services and how Jamie handled the whole purchasing process. I was not able to negotiate a lot given that the tires and break discs are close to legal limit and also some minor scratches were not on their inspection report. Considering the price of the car I was hoping they would drop a bit more on the price of the car. That i..." Read more

3 years ago

Peter Van Tonder star-alt star-alt star-alt star-alt star-alt

"My review may be a little late as we bought the car in March already but I fealt that I needed to write this review. My experience at CARSA at first to be honest fealt a bit impersonal as I am used to dealing one on one or face to face with people and at CARSA everything is done via email and ZOOM for the finance bit. On reflection though, when I got to the..." Read more

3 years ago

Lee-Ann star-alt star-alt star-alt star-alt star-alt

"Great service. Thank you to Matt and Jamie for making everything seamless and extremely helpful. I love my new car. Thank you"

3 years ago

Chris Smith star-alt star-alt star-alt star-alt star-alt

"EXCELLENT from start to finish"

3 years ago

Bettina Lewis star-alt star-alt star-alt star-alt star-alt

"simpl, easy, efficient"

3 years ago

Darryl Godden star-alt star-alt star-alt star-alt star-alt

"Had the gall to knock £400 off my trade in price due to lack of service history, then proceeded to sell me a car that had no service log book with it. The dystopian manner in which you complete the sale, via video call with some remote person who keeps muting to talk to other people isn’t the greatest experience."

3 years ago

LPB star-alt star-alt star-alt star-alt star-alt

"Good service and straight forward sales process."

3 years ago

Annon star-alt star-alt star-alt star-alt star-alt

"The Carsa experience was great. Staff were friendly and professional, the car was prepped really well,advertised clearly and accurately and it was a quick and easy process to test drive. Price point was good/low and it was made clear that the price is the price. Point of sale was a little unexpected as they sat me down in front of a computer to zoom with..." Read more

3 years ago

Jack McGurran star-alt star-alt star-alt star-alt star-alt

"Highly recommended. From speaking with Steve on the phone beforehand, who was able to answer all of my questions about the car, to dealing with everyone in person on the day of collection, I had a really great experience. I was concerned about the car not quite matching up to what I was expecting from the photos but this wasn't the case, it was exactly as d..." Read more

3 years ago

saeed daji star-alt star-alt star-alt star-alt star-alt

"I purchased a BMW 5 series M Sport over the weekend from the Loughborough branch. I am absolutely over the moon with my purchase. The service was nothing short of excellent. The whole end to end process from speaking to Callum (top man) almost 3 weeks ago to sealing the deal with Jamie (top man) was a pleasure. The moment we entered the branch, we felt welc..." Read more

3 years ago

James Wilson star-alt star-alt star-alt star-alt star-alt

"Very helpful staff from start to finish. Highly recommend."

3 years ago

What Sally Did star-alt star-alt star-alt star-alt star-alt

"We had a great experience buying our car last week. Callum was really helpful and answered any questions we had, the whole process was very quick and easy."

3 years ago

Chris star-alt star-alt star-alt star-alt star-alt

"Can't speak highly enough of these guys, brilliant to deal with, no hard sell, great prices, unfortunately the car wasn't right for us, at no fault of theirs, so we took them up on their 7 day returns and we had no trouble doing it. Would absolutely buy off them again"

3 years ago

Ally star-alt star-alt star-alt star-alt star-alt

"Very smooth from start to finish. Callum in Southampton was super kind and helpful and the whole process was very easy."

3 years ago

Amin Daji star-alt star-alt star-alt star-alt star-alt

"Fantastic service. Big up to Martin,raith and Jacob."

3 years ago

Mark Andrews star-alt star-alt star-alt star-alt star-alt

"Spending so much money on a blind purchase I thought I would never do; however, you gain confidence as soon as you speak with one of Carsa’s representatives. (Callum, Matt, Steve, Jamie) all showed great knowledge, professionalism and were a pleasure to deal with. The car I purchased was in a condition exceeding my expectations, well valeted and had receive..." Read more

3 years ago

Mike W star-alt star-alt star-alt star-alt star-alt

"The nearest thing to buying from a main dealer, but at a much more favourable price. The 7-day no-quibble refund policy meant I didn’t even have to see the car before I bought it, allowing me to search for the vehicle I wanted over a much wider area than normal. The staff couldn’t have been more helpful, and the whole process was quick and straightforward...." Read more

3 years ago

Zina star-alt star-alt star-alt star-alt star-alt

"Great experience with Carsa. Bought a new car recently which was in fantastic condition and have been loving it ever since. Great service from Joe at the Swanwick location. Thanks again"

3 years ago

Pete Roberts star-alt star-alt star-alt star-alt star-alt

"A really big thank you to Jamie, Callum, Steve and everyone at Mountsorrel Carsa for all there help in me getting my Mercedes CLA. The car was in great condition, Everyone is so friendly and couldn't do enough for you, I hadn't come across a car company like them, keep up the good work and I know now in the future I will be coming to Carsa again for my next..." Read more

3 years ago

Dilys Mac star-alt star-alt star-alt star-alt star-alt

"Raith the main point of contact was very polite & helpful. He had a car similar to the one we purchased so was able to advise the best way to drive it. The zoom calls went well even though we hadn't done business this way before. Do far all the paperwork is going through ok."

3 years ago

Rita B Bridgman star-alt star-alt star-alt star-alt star-alt

"We purchased a car from Carsa Loughborough LE12 7AT. Martin and the staff were very efficient, polite and gave us an excellent experience buying a car from them, and we will definitely use them again, and also recommend them."

3 years ago

Kim Miles star-alt star-alt star-alt star-alt star-alt

"As a lone woman part exchanging and purchasing a car I was a little apprehensive, but I needn't have worried at all. All the staff at Carsa were friendly, helpful, courteous and not in the least bit intimidating. I must make a special mention to Doug who helped me from greeting to leaving and was a true professional and wonderful gentleman. I was genuinely..." Read more

3 years ago

Sam Lo star-alt star-alt star-alt star-alt star-alt

"Really neat customer service and attitude, detailed inspection of vehicle that gave me a peace of mind and quick delivery."

3 years ago

Chloe Ranger star-alt star-alt star-alt star-alt star-alt

"We were looking at cars and stumbled across carsa. Having gone to our local branch we were greeted by Doug, who made the experience amazing. Nothing was too much trouble and he was very patient with my partner who is very indecisive! Great experience, speedy service and great customer service."

3 years ago

Chris Smith star-alt star-alt star-alt star-alt star-alt

"Tom , Callum and Andy were faultless"

3 years ago