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Carsa Reviews & Testimonials

4.6 (2,686)

Reviews: 2,686


5
81%
4
8%
3
3%
2
2%
1
6%

89% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Jack Downing star-alt star-alt star-alt star-alt star-alt

"Excellent, speedy service. Very friendly staff. We were looked after by Kieanna who was very pleasant and informative."

2 years ago

John Mears star-alt star-alt star-alt star-alt star-alt

"WOW!! Brilliant service for Raith at the Moutsorrel was great! Very polite and down to earth guy to deal with. The whole experience was great, Steve and Tom were great over the phone and zoom! Very different way to buy a car, but was very smooth and quick, no messing, the way I like to work! I’d highly recommend and will definitely be back. Many thanks, Tom..." Read more

2 years ago

Joseph star-alt star-alt star-alt star-alt star-alt

"Great service throughout with Carsa, this is the future way of buying a car and I loved it. Special mentions to Matt Cleaver being a gent & Emilia doing a great job at collection in Bradford. Thanks guys will 100% buy again"

2 years ago

Jackie Gledhill star-alt star-alt star-alt star-alt star-alt

"I have just bought a Kia Picanto from Carsa, which I had 1st seen on Auto Trader. When I got in touch with them they told me the car was in Southampton but if I was interested they could get it transported up to their showroom in Bradford. I explained to them I wanted to put my car in for part exchange which was no problem. I went with my car to Bradford whe..." Read more

2 years ago

Matthew Adams star-alt star-alt star-alt star-alt star-alt

"From arrival I was very well looked after by Raith, everything was quickly dealt with in a very professional manner. Very good service all round"

2 years ago

Sofina Choudhury star-alt star-alt star-alt star-alt star-alt

"Amazing company no words can describe 😊"

2 years ago

Steve star-alt star-alt star-alt star-alt star-alt

"The sales team at Carsa are courteous and professional but please beware should you need to return your car. Their website and every advert proclaims you can return the car with no reason needed. HOWEVER no mention is made of the t‘s and c’s and no asterisk is provided to guide you to them. Neither are they given in the emails or with the paperwork supplied..." Read more

2 years ago

Mr Peter Rushin star-alt star-alt star-alt star-alt star-alt

"Steve rushin hear why it's got my dad's name I don't no ,anyway Carsa brought new Mercedes c class from them great guys look after you good part ex change very fair on that score .happy with service so far thanks you Carsa"

2 years ago

customer star-alt star-alt star-alt star-alt star-alt

"The easiest way I have ever bought a car! No hassle, just smooth from start to finish. They were all great people who I dealt with. No pushy or pressure sales tactics, just straight talking. Great Car, Great Service, Great experience! I would highly recommend them to all!"

2 years ago

K Ali star-alt star-alt star-alt star-alt star-alt

"Great experience"

2 years ago

El-mehdi Bensissi star-alt star-alt star-alt star-alt star-alt

"Bought a car from carsa glad I did because it was easy process the team are very professional I highly recommend it and If I get a new car in the future it would definitely be with carsa."

2 years ago

Seun star-alt star-alt star-alt star-alt star-alt

"It was a pleasure to buy our family car from Carsa. The whole experience was top notch, from the appointment booking to being shown around and buying our car. Callum, Andy and William were all very helpful and professional. Thank you guys again, would defo recommend. Plus we love our car :)"

2 years ago

James Barrington star-alt star-alt star-alt star-alt star-alt

"Really impressed with the service from calling up and speaking with Tom to popping down to the Loughborough branch and being looked after by Selcuk and the team. Not a hint of a hard sell."

2 years ago

Simon Langford star-alt star-alt star-alt star-alt star-alt

"Fantastic service as always from Kelly and the team at carsa , we have just completed the sale of our 5th car for our business from this great company"

2 years ago

Samantha star-alt star-alt star-alt star-alt star-alt

"Mmmmmmmmmmmmmmm"

2 years ago

Kevin Harris star-alt star-alt star-alt star-alt star-alt

"I accompanied my wife Samantha to the Mountsorrel branch to view a VW Golf she had seen on their website. The vehicle was fresh into stock and pending delivery from their prep centre so unable to view. The branch manager Martin suggested we look at an Identical model they did have on site and we happily purchased. We both felt the whole experience was amazin..." Read more

2 years ago

Andrea C star-alt star-alt star-alt star-alt star-alt

"Excellent experience. Very smooth process, from reserving the car with Callum and Matt to test drive and collection with Sidra (and the lovely lady whose name I cannot remember, sorry!). The car was moved to a location nearer to me so that collection was easier. We were well looked after by Sidra when test driving and collecting our new car at Bradford, she..." Read more

2 years ago

Danielle star-alt star-alt star-alt star-alt star-alt

"10/10 customer experience at Carsa, would highly recommend. Everyone we dealt with was lovely and friendly. Big thanks to Kieanna at the Mountsorrel branch. Chris, Jamie & Matt on zoom/email were fab too. They all made it an effortless process - so different to anything I’ve experienced elsewhere in the past. I didnt feel pressured or hassled whatsoever and..." Read more

2 years ago

samantha star-alt star-alt star-alt star-alt star-alt

"What an amazing experience when buying a car. From the initial greeting and through the whole process we had Jacob the sales person, Martin the sales manager, Jamie and Tom via zoom assisting us to buy a fantastic, great priced, gorgeous Golf R. No pressure, just relaxed, supported and reassuring throughout. Would highly recommend this company to everyone..." Read more

2 years ago

Dan star-alt star-alt star-alt star-alt star-alt

"Quick and easy. Very good customer service with detailed condition report of car. Delivery was on time and car in excellent condition for couple years old. Would definitely recommend."

2 years ago

Amang Fatah star-alt star-alt star-alt star-alt star-alt

"Great service recommend"

2 years ago

Dipak Mistry star-alt star-alt star-alt star-alt star-alt

"Service really good, sales folks really approachable and friendly, I think I got a good deal in general, however the car was not clean inside and out at handover, even though I pointed things out when I paid the deposit, the car smells bad inside, and has marks on outside, the rubber trim around windows is blotchy, not what I would expect from a reputed comp..." Read more

2 years ago

Gary Ashton star-alt star-alt star-alt star-alt star-alt

"The car I bought was as expected valeted and clean The buying process was very good All the staff pleasant and helpful Thanks you to all involved"

2 years ago

Matthew Dwyer star-alt star-alt star-alt star-alt star-alt

"Very helpful and friendly staff. Answered all questions and at no point did i ever feel pushed to buy the vehicle, said it how it was and was very pleasant over all. Tom and Selcuk in particular were very helpful during my buying process so thank you."

2 years ago

Edward star-alt star-alt star-alt star-alt star-alt

"The staff were very helpfull The car was well presented very pleased with everything."

2 years ago