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Carsa Reviews & Testimonials

4.6 (2,686)

Reviews: 2,686


5
81%
4
8%
3
3%
2
2%
1
6%

89% of customers would recommend Carsa

Carsa logo

About Carsa


Newly founded in 2020, we are looking to change how you can buy your car. With many dealers offering an online-only buying experience there are still millions of people who want to visit a sales forecourt to see a car, without being hassled by the conventional stereotypical salesperson that the people have grown to dislike.

At Carsa we have a firm belief that you should be able to visit a showroom in a hassle-free low-stress environment where the coffee is always hot, and the atmosphere is always vibrant. We are not here to make a quick sale and instead will work with you finding you the perfect car that will fit within your budget. We have a range of stock that is competitively priced using AutoTrader daily pricing data so you can be sure you are getting the car for the best price.

With the latest video-conferencing technology available the Specialists are always on hand to help when you have questions, and our showroom hosts are there on-site to ensure your experience is the best it can be. With sites in Southampton, Mountsorrel & Bradford we offer Click & Collect from these locations, but we also offer Home Delivery nationwide.

The knowledge of the team in car sales goes back over many decades so what they don’t know about cars is not worth knowing. With knowledge from franchise, independent and car supermarkets, our staff have a passion to help you find a car that is right for you and will make it an easy and enjoyable time. Don’t just take our word for it, our customers agree and have rated us excellent on here!

Email

social@carsa.co.uk

Phone

0333 044 1559

Address

Carsa

258 Bridge Rd

Southampton

SO31 7FL

Shane star-alt star-alt star-alt star-alt star-alt

"Initial telephone contact was fine, as expected from any car sales environment. First experience of buying online. However, on the day of collection/ handover the initial contact was very impersonal. The female sales assistant didn't introduce herself. Asked for the keys and paperwork for my car, even before we'd even seen or test driven the new car. We were..." Read more

a year ago

Andy Watson star-alt star-alt star-alt star-alt star-alt

"The vehicle is excellent and was available at a really reasonable price, the initial customer service experience was utterly outstanding with frequent phone calls up until 1900 in the evening and great email responsiveness. However, the issues began when the vehicle I was purchasing was almost sent to the Bradford car sales plot, rather than Southampton as..." Read more

a year ago

Derek Tesciuba star-alt star-alt star-alt star-alt star-alt

"What a great experience from start to finish. I purchased a Nissan Leaf from Carsa and I am located in Manchester. The Bradford branch would be my closest but it was not convenient to collect it. Carsa arranged delivery and the lady was extremely professional and helpful. The sales and customer help teams are amazing to deal with and always have your case fi..." Read more

a year ago

Jim Pike star-alt star-alt star-alt star-alt star-alt

"Staff were honest, helpful and friendly. Would recommend, very fair pricing."

a year ago

Dear Mr Trybus star-alt star-alt star-alt star-alt star-alt

"We travelled from Scotland and we had excellent experience with Carsa at Bradford. Great friendly service from start to finish. Especially Sidra looked after us very well. We are very happy with the new car. Many thanks for everything."

a year ago

Mark Langley star-alt star-alt star-alt star-alt star-alt

"I felt looked after and love the car."

a year ago

D mile star-alt star-alt star-alt star-alt star-alt

"Excellent experience with Carsa at Mountsorrel. I visited twice for test drives. Prem was very pleasant, helpful, accommodating and knowledgeable without making one feel pressurised. They stock a wide range of cars in very good condition. Will be recommending them to friends and I would consider this dealership for another purchase."

a year ago

Vineet Trivedi star-alt star-alt star-alt star-alt star-alt

"good reception and very helpful and friendly staff with good cars"

a year ago

LP star-alt star-alt star-alt star-alt star-alt

"Mostly smooth and pleasant experience at Carsa Bradford. Sidra was very accomodating, particularly considering we'd run late and were keeping staff in past closing time. Part exchange value was greatly reduced, which I'd half anticipated, but I was made to feel responsible for misleading the company despite providing the information requested in the valuatio..." Read more

a year ago

Anne star-alt star-alt star-alt star-alt star-alt

"Matthew looked after us from start to finish"

a year ago

Ashraf Alshami star-alt star-alt star-alt star-alt star-alt

"Very good service,l really recommend it."

a year ago

customer star-alt star-alt star-alt star-alt star-alt

"It was very easy processes to finance a car with you. Many thanks!"

a year ago

KAREN RYAN star-alt star-alt star-alt star-alt star-alt

"Great communication and the delivery was directly on time."

a year ago

LAURA Jackson star-alt star-alt star-alt star-alt star-alt

"I had a great experience at Carsa, Ella was very helpful and attentive. The sales staff are not pushy, just helpful. I am more that happy with my car and would use Carsa again in the future."

a year ago

Daniel Gumsley star-alt star-alt star-alt star-alt star-alt

"Brilliant customer service from start to finish!"

a year ago

Mr Robin Marston star-alt star-alt star-alt star-alt star-alt

"Excellent and friendly service. Anil was superb throughout, not pushy, but informative. Couldn't have made the experience any smoother. Many thanks and we would certainly use Carsa again in the future."

a year ago

Gerard Corriette star-alt star-alt star-alt star-alt star-alt

"The staff were very polite and friendly during the process. I didn't not feel under any pressure at any time."

a year ago

simon biddlecombe star-alt star-alt star-alt star-alt star-alt

"Great friendly staff. Very knowledgeable"

a year ago

Lee R Francis star-alt star-alt star-alt star-alt star-alt

"Great experience at Carsa Bradford. Sidar was very helpful. Car presented excellent VFM and it was a pleasure doing business."

a year ago

Kana Aravinthan star-alt star-alt star-alt star-alt star-alt

"Do not buy a car and do your review as they will encourage you to do so (immediately-do not fall for CARSA trick) ,do the review after few months after you have driven the car properly and also properly checked by AA or RAC etc if possible, I had a really bad experience with CARSA , bought a car for nearly 12K last July and done only 3000 miles so far and i..." Read more

a year ago

Steve Cave star-alt star-alt star-alt star-alt star-alt

"When I look back at my buying experience, It felt like I'd only been there for 5 minutes and I was being to asked to fill in my experience already, asking to rate the young lady who met me when I arrived. When my car was driven for a test drive to make sure there valuation was correct. Then over a video link came the old story this wasn't right and we need..." Read more

a year ago

daniel s star-alt star-alt star-alt star-alt star-alt

"Very good service. Thank you"

a year ago

Paul Miller star-alt star-alt star-alt star-alt star-alt

"Great friendly service from start to finish in Loughborough. Particularly Prem who saw to us. Test drove the car on time, and was happy with the sale overall. Even revaleted the car before we left. We did have quite a wait to process the admin though, I think that was staffing issues at head office rather than the branch."

a year ago

Reece star-alt star-alt star-alt star-alt star-alt

"Really bad service from sales team! Raised with customer care but nothing back after teo weeks! However really good service at the loughborough branch from (Prem) was really helpful and polite!!"

a year ago

Matthew Stowell star-alt star-alt star-alt star-alt star-alt

"We travelled from Taunton to Southampton the staff meet us were very friendly and helpful,gave us a very fair price for our car, excellent service will recommend to anyone, five star"

a year ago